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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I love my recent purchase from Shoe Dazzle. Can't wait to purchase in the future.
Replaced my missing order after I contacted them letting them know I never received it and the replacement arrived promptly
I purchased shoes from your company, a little time thereafter your company withdrew $49.95 on February 11,2025. Please withdrew my participation with your company.
Thank you
Nice warm boots for cold winter weather good fit great sale price
I'm really excited about my boots and love them. They're everyday boots you can wear.
I ordered two pairs of boots back in January and when I got my package, there was only one box and it was a completely different boot. Customer service helped with returning the shoe to start the process of an exchange so I can get my correct order, because I wasn't going to get the correct shoes until I returned the wrong boots. About two weeks go by and I haven't heard anything back, but I know my return made it back to the warehouse with my tracking number. I had to call customer service once again to see when my order would be shipped, apparently no moves were being made. It was in the system as an exchange and they saw my package was returned to the warehouse. So they had to place another exchange in order for my correct boots to be sent to me and by the time I get the boots my state is getting warm weather and I can't wear them as much.
I've been shopping with shoe dazzle for some time now and I love everything
Stylish clothes and shoes. Easy to return if needed
I know they charge your credit card on file, if you do not skip by the 6th of the month. Which is ridiculous. I was sick so I forgot. My credit card that is not on file was charged $49.99 later that month. I made a purchase and the item was on sale. I could not use my credit for the sale price, to get two items and pay the difference, which is ridiculous. I closed my account. The same experience happened with JustFab as well at the same time frame.
Hello Shoedazzle,
I am reaching out to you regarding a transaction made on my account without my authorization. I recently noticed a charge of $73.46 dated February 11th that I did not approve. I kindly ask you to verify this transaction and proceed with the refund of this amount as soon as possible. I am ready to provide any additional information necessary to facilitate this process. Thank you for your understanding and cooperation.
Best regards,
Lovely shoes, clothing and accessories.
Never had issues with wrong product or shipping.
Fast delivery and great customer service
The delivery service and accuracy of processing shipping date/time is excellent service.
Placing the order was fine, but I didn't receive my package until almost a month later; I got an email saying it was delivered within a week, but there was no package at the time. I usually don't have this issue with ShoeDazzle, so I'm surprised, but I am pleased with what I ordered.
My experience was an easy process. The site was easy to navigate and the checking out process.
Shoedazzle is fun some of the stuff is way too expensive though so it's nice to get stuff on clearance
Everything is always super nice! 😊 my experience was great. But there are no plus size models.
I enjoy shopping at ShoeDazzle because of their stylish, wide range of women clothings, shoes, bags etc., their products are affordable and they offers many perks to VIP Members.
My shopping experience with ShoeDazzle is always great because of the quality, price and vast selections. I will always be a member as long as they are around.
I am glad that I was able to get the item that I needed to give as a gift. It was greatly appreciated and fits perfectly.
The item came as promised and was a perfect gift. The item fits well with no room for any disputes.
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.

