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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Ohio
1 review
0 helpful votes
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Excellent
March 7, 2023

I really enjoy buying shoes from this site. The deals I get are amazin. I really got three pairs of shoes for 0.05 (five cent) no lie this site is great

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Carolyn,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Alabama
1 review
0 helpful votes
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I have yet to receive my shoes I ordered 2 weeks ago. They should have been here on the 24th but they have yet to come in.

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Dichanta,

Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Texas
1 review
0 helpful votes
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Skirt is fire
March 7, 2023

I love this skirt. It's fitting and flattering. Looks good

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Shavon,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

District of Columbia
2 reviews
0 helpful votes
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Great!
March 7, 2023

I always love that my orders are delivered on time, and the shoes are absolutely beautiful and of great quality!

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Candy,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue to provide the best services and unique styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Maryland
1 review
0 helpful votes
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I never received my order
March 7, 2023

I never received my order the shipment carrier send my order back to seller

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Marquita,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Utah
1 review
0 helpful votes
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Shoes for me
March 7, 2023

I have a shoe problem but I love that I can order from shoedazzle without much worry. The only thing I wish was different was the cost of VIP

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Crystal,

Thank you for sharing your experience with our products and the prices we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Illinois
1 review
0 helpful votes
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Beautiful
March 7, 2023

Great! Beautiful shoes and fast delivery. Regardless of the weather challenge.

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Alicia,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Canada
1 review
0 helpful votes
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Was good getting through to agent but STILL waiting almost a week later for the return label I need to get the right pair of shoes!

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Candace,

Thank you for sharing your experience with processing an exchange. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

New York
1 review
0 helpful votes
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Wonderful
March 7, 2023

Love all the shoes I order I have never had a problem

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Jeannie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Georgia
1 review
0 helpful votes
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Wrong shoes
March 7, 2023

My last order was wrong, the shoes I ordered was 2 pair of sneakers and I was sent 1 pair of Sandler, I tried chatting with a rep and nothing happened

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Vanita,

Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Florida
1 review
0 helpful votes
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Cute but meh overall
March 7, 2023

Their shoes always run small, so I got a half size up and it fit fine. The shoe was cute overall, but poorly made. Crystals falling off the second I took them out of the box

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Dixie,

Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Colorado
1 review
0 helpful votes
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Haven't received my order yet!
March 7, 2023

It has been 8 days and nothing yet! I received a notification that they were suppose to be here in the 3rd of March… but did not get them… then yesterday the 6th got another notice they were going to be here on the 8th?! We will see!

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Sandy,

Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

New York
1 review
0 helpful votes
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LOVE IT
March 7, 2023

THIS MY FAVORITE PLACE TO SHOP FOR SHOES JUST BECAUSE THEY HAVE WIDE WIDTH AND WIDE CAFE BOOTS AND SHOES

AND I RARELY HAVE TO RETURN ANYTHING ALWAYS THE RIGHT FIT!

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Tomeka,

We are glad that you are satisfied with our products. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Florida
1 review
0 helpful votes
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Love my shoes
March 7, 2023

I ordered online the Shaquana sneaker in Blush and I love them. They are so comfortable and I love the color. I received them in a week and I was surprised at the quality of the shoe. They are perfect for me.

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Donna,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Texas
1 review
0 helpful votes
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Shoes too small
March 7, 2023

The shoes are not wide. I order my size and there has been a lot of times where I have to exchange them because they come too small. Other companies I order my size and they come my size. Idk why they are not wider, they are thin.

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Perla,

Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Mississippi
1 review
0 helpful votes
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Never received my order
March 7, 2023

I have not received my order and the tracking can not tell me where it is... I have no way of asking for a refund or speaking to anyone...

Date of experience: March 7, 2023
Mary L. Shoedazzle Rep
over a year old

Hello Lashanda,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Pennsylvania
1 review
0 helpful votes
Follow Damarilinz Y.
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Queen B shoes
March 7, 2023

I have been a customer for at least 10yrs or longer I like that you have the option to skip the VIP membership when you can't afford it at times its also nice when you have multiple credits saved you can buy multiple shoes that are on sale or VIP price some shoes are worth it others are not but I recently found out that if you don't use up your credits in a certain time frame that credit is reduced as time goes on and I absolutely don't agree with their policies because it's your money that they charge your card automatically reducing the amount is stealing.

Date of experience: March 7, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Damarilinz,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

California
2 reviews
4 helpful votes
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Company Cancelled Order
March 7, 2023

ShoeDazzle refused to ship to my address. I'm out Store Credits & 3 months of other credits / Piss Me Off!

Date of experience: March 7, 2023
Chad A. Shoedazzle Rep
over a year old

Hello DJ,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Always a great experience
March 7, 2023

It's always great shopping on shoedazzle, their fast and nicely priced.

Date of experience: March 7, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Ruth,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Missouri
1 review
0 helpful votes
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Strappy sandals
March 7, 2023

Arrived fast, like 2 days! Look just like pictures true to size. Sexy

Date of experience: March 7, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Candace,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your sandals! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad