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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I really enjoy buying shoes from this site. The deals I get are amazin. I really got three pairs of shoes for 0.05 (five cent) no lie this site is great
I have yet to receive my shoes I ordered 2 weeks ago. They should have been here on the 24th but they have yet to come in.
Hello Dichanta,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Shavon,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
I always love that my orders are delivered on time, and the shoes are absolutely beautiful and of great quality!
Hello Candy,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue to provide the best services and unique styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I never received my order the shipment carrier send my order back to seller
Hello Marquita,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have a shoe problem but I love that I can order from shoedazzle without much worry. The only thing I wish was different was the cost of VIP
Hello Crystal,
Thank you for sharing your experience with our products and the prices we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Great! Beautiful shoes and fast delivery. Regardless of the weather challenge.
Hello Alicia,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Was good getting through to agent but STILL waiting almost a week later for the return label I need to get the right pair of shoes!
Hello Candace,
Thank you for sharing your experience with processing an exchange. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love all the shoes I order I have never had a problem
Hello Jeannie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
My last order was wrong, the shoes I ordered was 2 pair of sneakers and I was sent 1 pair of Sandler, I tried chatting with a rep and nothing happened
Hello Vanita,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Their shoes always run small, so I got a half size up and it fit fine. The shoe was cute overall, but poorly made. Crystals falling off the second I took them out of the box
Hello Dixie,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
It has been 8 days and nothing yet! I received a notification that they were suppose to be here in the 3rd of March… but did not get them… then yesterday the 6th got another notice they were going to be here on the 8th?! We will see!
Hello Sandy,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
THIS MY FAVORITE PLACE TO SHOP FOR SHOES JUST BECAUSE THEY HAVE WIDE WIDTH AND WIDE CAFE BOOTS AND SHOES
AND I RARELY HAVE TO RETURN ANYTHING ALWAYS THE RIGHT FIT!
Hello Tomeka,
We are glad that you are satisfied with our products. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I ordered online the Shaquana sneaker in Blush and I love them. They are so comfortable and I love the color. I received them in a week and I was surprised at the quality of the shoe. They are perfect for me.
Hello Donna,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
The shoes are not wide. I order my size and there has been a lot of times where I have to exchange them because they come too small. Other companies I order my size and they come my size. Idk why they are not wider, they are thin.
Hello Perla,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have not received my order and the tracking can not tell me where it is... I have no way of asking for a refund or speaking to anyone...
Hello Lashanda,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have been a customer for at least 10yrs or longer I like that you have the option to skip the VIP membership when you can't afford it at times its also nice when you have multiple credits saved you can buy multiple shoes that are on sale or VIP price some shoes are worth it others are not but I recently found out that if you don't use up your credits in a certain time frame that credit is reduced as time goes on and I absolutely don't agree with their policies because it's your money that they charge your card automatically reducing the amount is stealing.
Hello Damarilinz,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
ShoeDazzle refused to ship to my address. I'm out Store Credits & 3 months of other credits / Piss Me Off!
Hello DJ,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It's always great shopping on shoedazzle, their fast and nicely priced.
Hello Ruth,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Arrived fast, like 2 days! Look just like pictures true to size. Sexy
Hello Candace,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your sandals! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Carolyn,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary