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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Everything is for the most part fine. Just one of the pairs of boots are too big and fall down and look sloppy, should be more fitted to calf and leg area. While another one if the pairs of boots I got are a little too snug and have no flexibility in
Never got order tried to communicate with customers service and they wrte rude and no help
Hello Jamie,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the order you never received. Our Member Services Team will reach out to you right away.
Best,
Allison
I love the quality of the shoes and the styles! They totally work with my style and they have super cute outfits!
Hello Valarie,
It is our desire to keep you satisfied with our unique styles and quality products. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
Ok thanks for everything your service is doing great
Hello Shannon,
It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!
Best,
Allison
My experience was great! I had no problems with either of my purchases. My shipments were delivered in timely manner
Bad won't buy them again they over charge they send an second charge to my card I got my shoes
The shoe was true to size, looked exactly as displayed online and there wouldn't be any need for a return.
Hello Latifat,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!
Best,
Mary
Shoes are a Perfect fit, beautiful styles! I love how they look and I look forward to buying more shoes!
Hello Lenishka,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Wonderful, this is supposed to be voluntary, why are you dictating what or how many characters I need to submit.
Hello Ella,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
Best,
Mary
Faster shipping which is amazing! You can't go wrong!
Hello Brendalyn,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary,
Excellent selection with speedy delivery. Gorgeous boots and heels
Hello Crystal,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
The boots are good quality and fantastic looking. Shipping was faster than expected as well. Very impressed, especially for the price!
Hello Jennifer,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I ordered a pair of boots. They really don't look like they did online. Shoe dazzle keeps trying to charge me $49.99 and the boots were only $16 and I already paid for them. I will not be ordering again.
Hello Marie,
Thank you for sharing your experience with the monthly member credit and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I bought two pairs of shoes both in a size 10. The flats fit but the heels didn't even come close to fitting. The flats had straps on them that just kept coming loose. I wasted money and time even giving this website a shot.
Hello Mariama,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Got my shoes delivered on time, Purolator even called ahead of delivery.
They were as described but one of the pairs of joggers was poor quality, paper weight and I doubt they'll last but they sure looked good in the box.
Hello Rachel,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary
The shoes and boots came on time and are very comfortable and of good quality.
Hello Darlene
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Perfect experience and found the best shoes. Super east to check out and able to get the shoes super quick.
Hello Abigail,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I've always found the best shoes at shoe dazzle like no other. Keep it coming for this dazzle girl.
Hello Jamila,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Shoes never arrived didn't arrive wouldn't recommend ordering If you expect to get what you want
Hello Malachi,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Lori,
Thank you for sharing your experience with the items you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison