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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Colorado
3 reviews
0 helpful votes
Follow Sharon J.
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Great fashion, great sale price
March 21, 2023

Item arrived quickly and was exactly as described.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Sharon,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!

Best,
Allison

Idaho
1 review
0 helpful votes
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EVERYTHING WAS GREAT
March 21, 2023

Everything was great. Love the shoes! Customer service was amazing!

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Regina,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied with our products and services! Have a fabulous day!

Best,
Allison

Rhode Island
1 review
0 helpful votes
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My experience.
March 21, 2023

I'm a value customer since 2016 and I love fashion that is Why I became a vip with shoedazzle. I never lost any ítem that I bougth and it,s really a good experience all this years so, far. But I didn't like this month when I purchase that my account been closed. But I will continue with my membership and I will purchase more ítem from shoedazzle in the future.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Rosaina,

Thank you for sharing your experience with your membership. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

California
1 review
0 helpful votes
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I Love my new Dress
March 21, 2023

My dress was reasonably priced, I like the stretchy, comfortable feel of the material on my skin, and the shipping was fast and superb which is a PLUS for me. Is why I feel like a valued customer!

Thanks Shoedazzle.
Arnesia Murphy
Bakersfield, California

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Arnesia,

Glad to know that you love the items you got from us! We always want to create great products for our valued members like you! Hope to hear more from you!

Best,
Allison

South Carolina
1 review
0 helpful votes
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Happy customer
March 21, 2023

Shoe dazzle constantly makes me happy. They never disappoint by all aspect. From customer service to fast delivery to easy returns and good quality items.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Angela,

We are glad that everything worked out for you. We here at ShoeDazzle do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Texas
2 reviews
0 helpful votes
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Satisfied customer
March 21, 2023

Great styles for a reasonable price... fast shipping as well!

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Ericka,

It is our desire to keep you satisfied with our services and unique styles at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Canada
1 review
0 helpful votes
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VIP perks
March 21, 2023

If you don't remember to skip your month your account has a credit. Unfortunately none of the shoes are priced the same as your credit but rather $5 less so if you want to use your credit you need to spend more.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Erin,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the VIP membership. Our Member Services Team will contact you right away.

Best,
Allison

Ohio
3 reviews
10 helpful votes
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I like the quality
March 21, 2023

I like the quality but i don't like the fact that the price has gone up and now you have to pay even more. So I'm out. After about 6 years of being a customer

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Cynthia,

Thank you for the feedback about your experience with the prices we offer. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Virginia
2 reviews
0 helpful votes
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Cheap quality
March 21, 2023

I am not sure what happened to this site but my recent purchase I was very dissatisfied. The boots I ordered creased and became misshapen within a hour of wear. Wouldn't stay up my leg and overall are just ugly and cheap quality. I have been a member since 08' and I think it's time to finally cancel. I have ordered so much stuff within the years but the last 5 or so, you guys have gone down.Sorry guys I'm going to cancel soon

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Stephanie,

Thank you for providing feedback about your experience with the product quality. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Louisiana
1 review
0 helpful votes
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Cute shoes
March 21, 2023

I was looking for a pair of closed in toe shoes. Found them on shoe dazzle. Love my shoes

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Jerrilynn,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued customers like you! Have a great day!

Best,
Allison

Florida
5 reviews
1 helpful vote
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Sizes and prices
March 21, 2023

When you put a difference in price, then I go to checkout, the regular prices show up, instead of the sale price. And, most times, shoes are looking similar.
I would like to cancel. Thank you.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Janet,

Thank you for writing a review! We value your feedback on checking out and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Florida
3 reviews
0 helpful votes
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Returns
March 21, 2023

It was very easy to return the shoes in exchange for another pair. They just sent me the barcode to send the shoes back and my new shoes are already on the way.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Brenda,

It is our desire to keep you satisfied with our services. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Canada
1 review
0 helpful votes
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Amazing
March 21, 2023

Loved the shoes and quality of delivery! Will order again for sure

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Oleksandra,

Thank you so much for sharing your feedback regarding your purchase. We're glad you love your shoes. We always strive to provide our members with the best products and services. Have a wonderful day!

Best,
Allison

Illinois
1 review
0 helpful votes
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Upset
March 21, 2023

Never received my items delayed twice with boreal reason… online is not for everyone

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Aurora,

Thank you for bringing this to our attention. Your feedback about the order you never received will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Illinois
1 review
0 helpful votes
Follow Chairman F.
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Every shoe fit comfortably and they were exactly what I wanted!

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Chairman,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

California
1 review
0 helpful votes
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Just not satisfied or dissatisfied
March 21, 2023

I've just purchased items and the quality wasn't that good. For the price of being a VIP I would expect better quality.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Teresa,

Thank you for taking the time to let us know about your thoughts on product quality. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Georgia
1 review
0 helpful votes
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Poor quality
March 21, 2023

I wear a size 8 but decided to go up a size 9. The shoe is so small my niece is a size 7 1/2 and could t even fit them. How do I return them?

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Shaneshia,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product sizing. Our Member Services Team will reach out to you right away.

Best,
Allison

New Jersey
1 review
0 helpful votes
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Shoe Dazzle Rating
March 21, 2023

Very good experience when ordering from Shoe Dazzle

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Wykita,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at ShoeDazzle!

Best,
Allison

Indiana
1 review
0 helpful votes
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My package needs showed
March 21, 2023

My package never showed. The email said it did. O called in, after 1st person put me on hold then after 6min and hung up on me, then another phone call and total of 30min on hold. I was told to give another 24-48 hours & call back. My package still never arrived. I want a refund.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Dannyelle,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the package you never received. Our Member Services Team will contact you right away.

Best,
Allison

Maryland
1 review
0 helpful votes
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Saddened
March 21, 2023

Shoe dazzle needs a better variety and bigger quantity of shoes for people with bigger wider feet. You've made progress but still are missing it. I'm a VIP I've been here for years. I'm often disappointed that shoes in my size are not accommodating.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Victoria,

Thank you for the feedback about your experience with the products we offer. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison