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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Texas
2 reviews
0 helpful votes
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Shoes
March 22, 2023

Almost broke my neck and I probably won't wear them again I didn't think that heel was tall in the picture it looked small

Date of experience: March 22, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Tina,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Comfy
March 22, 2023

The two pairs of athlete shoes are comfy. Have received many compliments.

Date of experience: March 22, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Victoria,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Maryland
1 review
0 helpful votes
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Still waiting on Order
March 22, 2023

I placed my order on March 8 and still haven't received my package and today is March 22. None of my previous orders have taken this long to arrive. I normally receive my order within 4 to 7days after it ships, and usually ships within a day or 2. The shipment label was created on March 9.

Date of experience: March 22, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Angela,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Nevada
1 review
0 helpful votes
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Pleasantly surprised!
March 22, 2023

I wasn't sure about buying clothes from Shoe dazzle, as before I received my items and they were super small! I just purchased a bodysuit and I love it! The material is thick and nice quality!

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Julia,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our clothes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Ohio
1 review
0 helpful votes
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Very pleased
March 22, 2023

Mass Variety of show styles customized to your liking made easy to shop for any occasion

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Corianne,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

California
1 review
0 helpful votes
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Love my shoes!
March 22, 2023

With my accumulated credit I literally paid only $0.06 for 3 pairs of shoes.

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Kitty,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Georgia
1 review
0 helpful votes
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I didn't talk to anyone. I called and the answering machine asked me to press a number for a call back
Butt to my surprise, I haven't received any calls.

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Temitope,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Arizona
1 review
0 helpful votes
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Excelente servicio
March 22, 2023

Súper lindos
No tardan para llegar y excelente detalle de la bolsita para guardar los zapatos me encanto

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hola Mini,

¡En nombre de nosotros en ShoeDazzle, nos gustaría agradecerle por compartir esta increíble revisión de nuestros productos y servicios! Estamos encantados de que haya disfrutado de su experiencia de compra con nosotros. Compartiremos sus comentarios con nuestro equipo. ¡Tenga un dia fabuloso!

Atentamente,
Chad

Texas
2 reviews
0 helpful votes
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Latest purchase
March 21, 2023

Great merchandise, good quality and arrived fairly quick

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Jeri,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Missouri
1 review
0 helpful votes
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Late
March 21, 2023

I not get my item I'm still waiting more then 10 days

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Ayron,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Alabama
1 review
0 helpful votes
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Didn't receive my order
March 21, 2023

I ordered two pairs of sandals and have only received one pair. Please send me the other pair.

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Susan,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

TT
1 review
0 helpful votes
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Shipping issue
March 21, 2023

I utilized my 8 credits only to know my package split in 2 which caused my shipping to be almost $200us altogether, and cost of items almost $350us. Unacceptable. If i could have returned everything, i would. Honestly my other credit from Justfab, i will utilize and deacctivate. It isnt worth it

Date of experience: March 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Avril,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

North Carolina
2 reviews
0 helpful votes
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Shoedazzle purchase.
March 21, 2023

All my interactions with Shoedazzle have been satisfactory. Items were as expected and arrived in a timely manner.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Margie,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied with our products and services! Hope to hear more from you in the future!

Best,
Allison

Texas
1 review
0 helpful votes
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5
March 21, 2023

My experience was great I will let people know about shoe Dazzle

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Deborah,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!

Best,
Allison

Ohio
1 review
0 helpful votes
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New boots
March 21, 2023

I t was very easy to order and shipped sooner than I expected very happy with my new thigh highs

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Michael,

Thank you so much for sharing your feedback regarding your purchase. We always strive to provide our members with the best products. Have a fabulous day!

Best,
Allison

Texas
1 review
0 helpful votes
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The Best
March 21, 2023

Where Do I Start? The Shoe/Boot Looks Just Like The Picture (Even Better In Person If You're Asking Me)! It's True To Size and It Stay In Place. Other Boots I've Purchased From Different Stores Always Fell. I Have No Complaints And Give My Boots & Experience A 10/10. WHAT ARE YOU WAITING FOR!?

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Brittany,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create great products that suit the needs of our valued members like you! Have a great day!

Best,
Allison

Minnesota
1 review
0 helpful votes
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Great shoes!
March 21, 2023

My experience with shoedazzle was excellent, shipping was free so I'm not sad about the three week wait time. My shoes are absolutely incredible, and very sexy:-)

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Shannon,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!

Best,
Allison

California
1 review
0 helpful votes
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4 Star rating
March 21, 2023

The ease of clicking on what you want was great and payment was easy

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Beth,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!

Best,
Allison

Illinois
1 review
0 helpful votes
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Xoxo
March 21, 2023

Love love everything about shoedazzle and my vip is tailor to me with discounts.

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Cliche,

We are glad that everything worked out for you. We here at ShoeDazzle do our best to provide great services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Canada
1 review
0 helpful votes
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My order
March 21, 2023

I did not receive my order...please look into this

Date of experience: March 21, 2023
Allison C. Shoedazzle Rep
over a year old

Hello Carolyn,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the order you never received. Our Member Services Team will contact you right away.

Best,
Allison