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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Canada
1 review
0 helpful votes
Follow Maryann F.
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Satisfactory and lovely. I was very impressed and happy.

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Maryann,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Massachusetts
1 review
0 helpful votes
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Very nice and helpful
April 4, 2023

Very nice and helpful. Quickly work to resolve my issue. Shared with me the benefits of staying if I VIP and also understood my reasoning for wanting to cancel worked really hard to keep me as a customer. I just had to cancel for Financial reasons at the moment but she really really did her job well

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Jamie,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

New York
1 review
0 helpful votes
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Never came
April 4, 2023

I didn't receive them I only received an email that said they were delivered

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Shantel,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Florida
1 review
0 helpful votes
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Poor Customer Service
April 4, 2023

I paid for overnight express shipping but still got the shoes days later. Even the tracking said one day and I didn't get it til days later. Customer Service chat is basically a robot even when they connect you to a live agent. Never received a refund on shipping that I never received. Canceled my membership immediately can find cuter shoes on Fashion Nova and Shein at this point!

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Jasmine,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with your order and our Member Services Team. We are also saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Missouri
1 review
0 helpful votes
Follow Deb A.
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Lover of Shoe Dazzle
April 4, 2023

I am always pleased with my shoe purchases from Shoe Dazzle! I love the credits, the sales and the compliments I get!

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Deb,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Great shopping
April 4, 2023

Great experience.great place to shop.love my stuff and will shop more in the future

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Cindy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
Follow Cara T.
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Anyway, i had ordered 1 shoes on Feb, 27 2023. So long time, i still haven't received it. My Credit card IBI*SHOEDAZZLE *******888, CA for 19,10 USD. Can you check my order, please.

Date of experience: April 2, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Cara,

Thank you for writing a review about your order and the merchandise fit. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.

Best,
Bonnie

Florida
1 review
0 helpful votes
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Simple and cute
April 2, 2023

Great shoes to wear and comfortable. I would buy them again

Date of experience: April 2, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Josette,

Amazing review! Thank you for sharing your wonderful feedback about the merchandise. We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Bonnie

Australia
1 review
0 helpful votes
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Purchasing from Australia
April 2, 2023

I just received my purchase from Shoedazzle and the quality is wonderfull however because you do not post to Australia I had to go through a third party which costs a small fortune ($130.00US). It was riple the price of the purchase. So in future even though you product is very good I will have to go to one of the many other stores that do international shipping. This truly is a pity as my wife like your products and the range. If your policy changes I will return.

Date of experience: April 1, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Raymond,

It’s great to read your feedback about the merchandise, and we appreciate you taking the time to share your positive experience. Our Member Services team will reach out to you via email right away to assist you further.

Best,
Bonnie

Florida
1 review
0 helpful votes
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Great quality
April 1, 2023

Lovely material, great fit, comfortable and easy to pair. Worth the money and the purchase 10/10

Date of experience: April 1, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Tanasha,

Thank you for the nice words that you said about merchandise. We truly appreciate and read reviews like these, which makes us want to improve our products and services even more!

Best,
Bonnie

New Jersey
1 review
0 helpful votes
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Unfortunately hooked
March 31, 2023

I signed up with shoedazzle thinking I'll order these boots I want and cancel that VIP subscription... the results are in and that was a LIE! I order something every month, shoe's and clothing. I had to return one item and that transaction was seamless! Shoedazzle for the win

Date of experience: March 31, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Margeaux,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Arkansas
1 review
0 helpful votes
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Wonderful Experience!
March 30, 2023

The shoes that I wanted was in stock. Check out was easy. Processing of order was fast. I actually received my order a few days earlier than expected. I will definitely buy from ShoeDazzle again.

Date of experience: March 29, 2023
Lia B. Shoedazzle Rep
over a year old

Hello LaWanda,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

New York
1 review
0 helpful votes
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Nice
March 29, 2023

Beautiful shoes.thank you very much. That's all I have to say.

Date of experience: March 29, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Charice,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Pennsylvania
1 review
0 helpful votes
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What are these
March 28, 2023

I wore the shoes 1 time to a funeral and the bottom is coming off already.I normally love the shoes I get from there, bit the quality of these ones suck.u can see glue on the side and everything...what's really going on?

Date of experience: March 28, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Tess,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best regards,
Chad

Alaska
2 reviews
0 helpful votes
Follow Lisa Y.
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Two pair dilemma
March 27, 2023

I ordered two pairs of sandals to try out for my daughters wedding in September in Fiji. Such a Dilemma! I like both but can only afford one so I have to return the other. Bummer! SO sO cute and comfy. Thanks ShoeDazzle -Lisa in Alaska

Date of experience: March 27, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Lisa,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Illinois
2 reviews
1 helpful vote
Follow Dorretha B.
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Sent to old address
March 27, 2023

I don't have the shoes yet because I live in Illinois and they were mailed to my old address in Mississippi.

Date of experience: March 27, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Dorretha,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Pretty boots
March 27, 2023

I absolutely love them one of my favorites I've ordered this far from shoedazzle, They look amazing with my outfit to a party last Saturday and I'm excited about wearing them again.

Date of experience: March 27, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Juanita,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Ohio
2 reviews
0 helpful votes
Follow Tereana F.
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Perfect
March 27, 2023

Always a good experience when ordering from shoe dazzle

Date of experience: March 27, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Tereana,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

North Carolina
1 review
0 helpful votes
Follow Demetria Y.
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Simply Amazing
March 25, 2023

The website is seamless and easy to use. Finding what I wanted was great as well. Having credits to use to purchase what I wanted, plus the site having a sale was too good to be true. Overall awesome company and I'm glad I've been a customer since 2017.

Date of experience: March 25, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Demetria,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad

New York
1 review
0 helpful votes
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Pretty good
March 25, 2023

Boots great fit. Shoes cut too small and returned for credit. I am going to select a new shoe. Quick delivery. Pretty good experiences.

Date of experience: March 24, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Nicole,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad