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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Satisfactory and lovely. I was very impressed and happy.
Very nice and helpful. Quickly work to resolve my issue. Shared with me the benefits of staying if I VIP and also understood my reasoning for wanting to cancel worked really hard to keep me as a customer. I just had to cancel for Financial reasons at the moment but she really really did her job well
Hello Jamie,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I didn't receive them I only received an email that said they were delivered
Hello Shantel,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I paid for overnight express shipping but still got the shoes days later. Even the tracking said one day and I didn't get it til days later. Customer Service chat is basically a robot even when they connect you to a live agent. Never received a refund on shipping that I never received. Canceled my membership immediately can find cuter shoes on Fashion Nova and Shein at this point!
Hello Jasmine,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with your order and our Member Services Team. We are also saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I am always pleased with my shoe purchases from Shoe Dazzle! I love the credits, the sales and the compliments I get!
Hello Deb,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Great experience.great place to shop.love my stuff and will shop more in the future
Hello Cindy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Anyway, i had ordered 1 shoes on Feb, 27 2023. So long time, i still haven't received it. My Credit card IBI*SHOEDAZZLE *******888, CA for 19,10 USD. Can you check my order, please.
Hello Cara,
Thank you for writing a review about your order and the merchandise fit. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
Great shoes to wear and comfortable. I would buy them again
Hello Josette,
Amazing review! Thank you for sharing your wonderful feedback about the merchandise. We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Bonnie
I just received my purchase from Shoedazzle and the quality is wonderfull however because you do not post to Australia I had to go through a third party which costs a small fortune ($130.00US). It was riple the price of the purchase. So in future even though you product is very good I will have to go to one of the many other stores that do international shipping. This truly is a pity as my wife like your products and the range. If your policy changes I will return.
Hello Raymond,
It’s great to read your feedback about the merchandise, and we appreciate you taking the time to share your positive experience. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
Lovely material, great fit, comfortable and easy to pair. Worth the money and the purchase 10/10
Hello Tanasha,
Thank you for the nice words that you said about merchandise. We truly appreciate and read reviews like these, which makes us want to improve our products and services even more!
Best,
Bonnie
I signed up with shoedazzle thinking I'll order these boots I want and cancel that VIP subscription... the results are in and that was a LIE! I order something every month, shoe's and clothing. I had to return one item and that transaction was seamless! Shoedazzle for the win
Hello Margeaux,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
The shoes that I wanted was in stock. Check out was easy. Processing of order was fast. I actually received my order a few days earlier than expected. I will definitely buy from ShoeDazzle again.
Hello LaWanda,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Beautiful shoes.thank you very much. That's all I have to say.
Hello Charice,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I wore the shoes 1 time to a funeral and the bottom is coming off already.I normally love the shoes I get from there, bit the quality of these ones suck.u can see glue on the side and everything...what's really going on?
Hello Tess,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best regards,
Chad
I ordered two pairs of sandals to try out for my daughters wedding in September in Fiji. Such a Dilemma! I like both but can only afford one so I have to return the other. Bummer! SO sO cute and comfy. Thanks ShoeDazzle -Lisa in Alaska
Hello Lisa,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I don't have the shoes yet because I live in Illinois and they were mailed to my old address in Mississippi.
Hello Dorretha,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I absolutely love them one of my favorites I've ordered this far from shoedazzle, They look amazing with my outfit to a party last Saturday and I'm excited about wearing them again.
Hello Juanita,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Always a good experience when ordering from shoe dazzle
Hello Tereana,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
The website is seamless and easy to use. Finding what I wanted was great as well. Having credits to use to purchase what I wanted, plus the site having a sale was too good to be true. Overall awesome company and I'm glad I've been a customer since 2017.
Hello Demetria,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad
Boots great fit. Shoes cut too small and returned for credit. I am going to select a new shoe. Quick delivery. Pretty good experiences.
Hello Nicole,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Maryann,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad