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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Virginia
1 review
0 helpful votes
Follow Sharon H.
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Excellent
April 4, 2023

I love the shoes the delivery was on time I have not regrets and will continue to order from Shoe Dazzle

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Sharon,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Michigan
1 review
0 helpful votes
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Great shoes
April 4, 2023

Horrible price. Says I have 3 credits for$49.95 then charges me another $49.95

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Kristine,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Not true to size at all!
April 4, 2023

So I ordered a 6.5 but the shoe fits like a 4
I think I should order 7.5 or 8

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Margie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Michigan
1 review
0 helpful votes
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Cute
April 4, 2023

Loved all the shoes I ordered can't wait to wear them

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Tierra,

Thank you for taking the time to share your awesome review! We hope you'll like your shoes and please feel free to give feedback once you receive them. Have a fabulous day!

Best regards,
Chad

Michigan
1 review
0 helpful votes
Follow LaTonya U.
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Love love love em this is my go to for all things shoes

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello LaTonya,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

North Carolina
1 review
0 helpful votes
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I love my shoes!
April 4, 2023

I ordered these shoes for my granddaughter for Easter and had to exchange them. They arrived in time! Customer service was very helpful in assuring that the shoe arrived in time!

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Simone,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Shoe misplaced
April 4, 2023

My shoe was delivered to a wrong apartment number and thank God someone saw it the next day & brought it over with the package ripped open.

Date of experience: April 4, 2023
Nevada
1 review
0 helpful votes
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Nothing to do with the company
April 4, 2023

Two out of the four shoes did not fit little sad but it's ok

Date of experience: April 4, 2023
Ohio
1 review
0 helpful votes
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Great quality for the price
April 4, 2023

Really love the quality of the product but the design isn't great. The straps aren't adjustable enough to fit me so I'm gonna try to see if I can work with it and make it work because I love them so much.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
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Poor product quality
April 4, 2023

Shorts size 26 fits like 22
Sandals super large.
Not buying anymore

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Annie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shorts and sandals. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Illinois
1 review
0 helpful votes
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Luv my shoes
April 4, 2023

Luv the way all my shoes fit when I order them. Don't have any complaints.

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Nanette,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

New York
1 review
0 helpful votes
Follow Alyssa L.
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Garbage
April 4, 2023

Never used to have issues with this site and all of a sudden they are sending me wrong merchandise. Wrong sizes the wrong shoes none of my merchandise was in the recent purchase I will be revoking my membership.

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Alyssa,

Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Virginia
1 review
0 helpful votes
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Will order again
April 4, 2023

Fast shipping, and what I expected of the shoe will be ordering more shoes

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Tamara,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Washington
1 review
0 helpful votes
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Shoes
April 4, 2023

I like all my purchases from shoedazzle. I am very satisfied with every shoe I have received..

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Jennilyn,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Pennsylvania
1 review
0 helpful votes
Follow Shameka E.
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Very Comfortable
April 4, 2023

The shipment was very fast and the shoes is very comfortable

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Shameka,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

North Carolina
1 review
0 helpful votes
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Boots a long but to little!
April 4, 2023

I have 2 pieces from here. One heels the other heed long thigh high boots. They do not go around my whole leg...it's sad... I guess they weren't called.

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Monique,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Great quality for value
April 4, 2023

My shoe fit great the shoes are not flimsy. Very sturdy for plastic materials.

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Marsha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Arizona
2 reviews
0 helpful votes
Follow Xante O.
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Love your products
April 4, 2023

It's always amazing quality, the fabric used, the colors and they are true to the size

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Xante,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Georgia
1 review
0 helpful votes
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Great shoes, lackluster site
April 4, 2023

I've been a customer with shoedazzle for years! I've always loved their shoes. The quality and style are amazing as always but unfortunately the site has become less user friendly over the years. I cannot use my favorites page. For some reason it never loads or saves new favorites. Skipping monthly is a chore when I am not given a reminder like other sites do. The new credit system gives me a bit more freedom at checkout but I noticed it will not apply all credits I have until I spend a certain amount. I hope they focus on the website functionality in the future so I can shop with a bit more ease! I would love a functioning app too instead of always needing to use a browser

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Ashley,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our website, skip-the-month feature, and credit system. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

California
1 review
0 helpful votes
Follow DeeDe H.
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ShoeDazzle Order
April 4, 2023

Great service, prompt delivery, no issues with the process.

Date of experience: April 4, 2023
Chad A. Shoedazzle Rep
over a year old

Hello DeeDe,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad