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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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North Carolina
1 review
0 helpful votes
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My shoes never came
March 14, 2025

My shoes never came. My money was refunded. I really wanted those shoes but so much time had passed I just gave up.

Date of experience: March 4, 2025
Missouri
1 review
0 helpful votes
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Love my boots
March 14, 2025

Well I did not get my boots on time it was about a week later because my apt # wasn't wasn't on there but I got them & love them

Date of experience: March 4, 2025
Jamaica
1 review
0 helpful votes
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The shipping was fast, but I don't like the fack that at checkout that you are not given the option to choose if you want the VIP or not, you have to do it.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Very satisfactory
March 14, 2025

The shipping and delivery was excellent and everything fits really well.

Date of experience: March 4, 2025
Maryland
1 review
0 helpful votes
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Sweat suit
March 14, 2025

Love the color of my sweater suit. I have been ordering from Shoe Dazzle for years. Very satisfied with their clothing, shoes and everything else.

Date of experience: March 4, 2025
Georgia
1 review
0 helpful votes
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Shoes
March 14, 2025

Love my purchase. The color and style are perfect. Just what I was looking for. Always on point!

Date of experience: March 4, 2025
TT
2 reviews
0 helpful votes
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Unbeatable Prices
March 14, 2025

The prices and quality of all the products are unbeatable.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Great product for the price
March 14, 2025

I received my boots, their size is a bit bigger than what I expected but it's ok. They look really good, can't wait to try it.

Date of experience: March 4, 2025
Oklahoma
1 review
0 helpful votes
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I was disappointed in the quality of the jean trench coat I purchased with my vip points. Not good quality at all very thin..

Date of experience: March 4, 2025
New York
1 review
0 helpful votes
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Happy
March 14, 2025

Needed 2 boots so I placed the order online and cannot wait to receive my order.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Boots
March 14, 2025

I love the products and very happy and will be ordering more stuff

Date of experience: March 4, 2025
Michigan
1 review
0 helpful votes
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Awesome boots
March 14, 2025

I buy all my boots at Shoedazzle and once in awhile I get them for gifts

Date of experience: March 4, 2025
Arizona
1 review
0 helpful votes
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The exchange process is awful..
March 14, 2025

I ordered a loafer, and due to sizing I needed to return them and exchange them for a different size. After sending back the original size, it took almost TWO MONTHS to get the different size shipped to me. Never again. Next time, I'll just return the shoe altogether.

Date of experience: March 4, 2025
Oklahoma
2 reviews
0 helpful votes
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Fraud
March 14, 2025

Was told that they would only accept payment from credit cards, no debit cards. I paid for the shoes I wanted, and canceled the subscription and the email list, and they try to take $50 out of my account every week.

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
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Love my heel
March 13, 2025

Love love love my pumps! They fit comfortably and made with quality

Date of experience: March 3, 2025
Ohio
1 review
0 helpful votes
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They can do better
March 13, 2025

I used to purchase all kinds of shoes left and right and the price was usually the biggest motivator. I always loved the way they fit as well. Pleasantly surprised. As far as my last order … It was the complete opposite. Not one out of the three pairs of shoes fit right. I ordered them in a size up and they all were so small I couldn't believe it. There's no way someone who was two sizes down from me could have even worn them. They were so cheaply made. I couldn't even stand to look at them. Definitely disappointed for sure. I do not know if I even want to shop with the place anymore. I can understand one pair, but not all three.Also the amount of late that they were was unreal.

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Great Shopping Experience.
March 13, 2025
Updated review

Great overall experience. Great selection of heels.Website is easy to navigate and find exactly what I'm looking for.

Date of experience: March 2, 2025

Great shoes!
August 31, 2024
Previous review

Shoes were awesome no complaints there, just pitney bowes shipping partner is atrocious.

Date of experience: August 20, 2024
Minnesota
1 review
0 helpful votes
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Disrespectful
March 12, 2025

After I ordered my boots I asked to be removed but they still charged my card the membership fee. I am not happy with it. I will never order from them again

Date of experience: March 2, 2025
Texas
1 review
0 helpful votes
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Horrible experience
March 12, 2025

I ordered shoes and received them fairly quickly, within 4 days, on my first purchase. However, I needed to exchange them for a smaller size and sent the shoes back. After 3 weeks with no updates, I reached out to the company, and they claimed to be "looking" for my return. Miraculously, they found it, but it then took another 2 weeks for them to ship out the new pair. Throughout this process, I made it clear that I needed the shoes by a specific date, but they continued to give me the runaround about losing the items and delayed shipping. I even asked for the shoes not to be sent out, but they said they couldn't do that because there was already a shipping label on them, yet when I inquired, they had told me the shoes hadn't been shipped. It was incredibly confusing, and the customer service team didn't seem to know what they were doing. Overall, it wasn't worth the headache to save on shoes. Go to Macy's!

Date of experience: February 2, 2025
Canada
1 review
0 helpful votes
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Shoes
March 12, 2025

The shoes I have bought from here have been really comfy and cute

Date of experience: March 2, 2025