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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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New York
1 review
0 helpful votes
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49.95
August 18, 2024

Remind me please what i ordered? Because i only remember ordering one thing from shoedazzle more than a month ago.

Date of experience: August 7, 2024
New York
1 review
0 helpful votes
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Beautiful shoes and great fit.
August 5, 2024

Good but will not keep the subscription. I plan to cancel.

Date of experience: July 25, 2024
Alabama
1 review
0 helpful votes
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No Plus Size
August 3, 2024

I have bought several pairs of shoes and boots from Shoedazzel and they all have been of great quality and style. I just hate they do not sale enough plus size clothing and their prices have gone up

Date of experience: July 24, 2024
New York
1 review
0 helpful votes
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I've ordered shoes from Shoe Dazzle several times over the past few years. The quality seems to be going downhill as some of the shoes (sandal straps) have ripped away from the shoe. One pair of sandals has an uneven sole because of the way they're made and it feels like you're walking on pebbles.

Date of experience: July 12, 2024
Colorado
1 review
0 helpful votes
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I have returned the items purchased which are not reflected in full on my account and have not received refund. When I click the refund confirmation link in the email I received I am directed to "page not found". Finally, I have been charged twice in the past week and they are not authorized charges! Why?

Date of experience: July 11, 2024
North Carolina
1 review
0 helpful votes
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I am asked to put in a retailer when returning a product. I am unsure what that means... I bought directly from shoedazzle. This is ridiculous. I've been waiting on hold for customer service to speak to someone about this issue. Will not be using this site again!

Date of experience: July 10, 2024
Illinois
1 review
0 helpful votes
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Issue with return
July 20, 2024

I tried to return some purchases that didn't work out. They accepted the return on June 14. It is now July 9 and I have not received the refund to my account yet. Their services have been getting worse and worse and it's harder to get in touch with real people to resolve issues. I've been using this service for about a decade but I'm thinking it might be time to close this out

Date of experience: July 9, 2024
Canada
1 review
0 helpful votes
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Contente mais...
July 18, 2024

Je trouve que vous faites de moins en moins de rabais vip, vous savez quand vous mettez ex; 20.99 pour une sandale mais moi en cad c'est beaucoup plus cher donc j'achete moins. Bien a vous,bonne journée

Date of experience: July 8, 2024
Denmark
1 review
0 helpful votes
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Deduction
July 18, 2024

I wanted to cancel my account and In order to have me activate my credit information, they sent me an email saying i will not be deducted for past month if i update my credit information. But I was deducted nevertheless when financially i was not ready.
If I new I was going to be deducted, i would not have activate the account and close it right after i use my last points

Date of experience: July 7, 2024
Texas
1 review
0 helpful votes
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The color and fabtic are nice. I felt the shoe is really heavy in my foot

Date of experience: July 7, 2024
New York
1 review
0 helpful votes
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Partial order
July 17, 2024

I received 3 out of 5 pairs of shoes/boots and only kept one pair of shoes. Returning the other two pair because they were too big. I am still waiting for the other two pairs of shoes/boots but haven't heard from Shoedazzle on when they will arrive.

Date of experience: July 7, 2024
California
1 review
0 helpful votes
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Amazing as usual
July 16, 2024

They helped me replace a pair of shoes that were missing from my package and they shipped them to me for free! I appreciate them and their dedication to great customer service!

Date of experience: July 6, 2024
Illinois
2 reviews
0 helpful votes
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I love them
July 16, 2024

I love the shoes per usual and they arrived swiftly! Shoes looked more bra in person!

Date of experience: July 6, 2024
Canada
1 review
0 helpful votes
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Easy to order
July 16, 2024

Always easy to place an order… now just waiting for it to arrive :)

Date of experience: July 6, 2024
California
1 review
0 helpful votes
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Better in person
July 16, 2024

I brought my mother-in-law some shoes and earring for her birthday cruise. She loved everything and said are beautiful and look better in person

Date of experience: July 5, 2024
Canada
1 review
0 helpful votes
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Review
July 15, 2024

To have a perfect experience, I would like to have with the shipment a copy of my invoice and the way to return articles that don't fit
Thank you
Audrey

Date of experience: July 5, 2024
South Carolina
1 review
0 helpful votes
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Shoelover
July 15, 2024

Always a great experience and a nice selection of shoes!

Date of experience: July 5, 2024
Missouri
1 review
0 helpful votes
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I have zero complaints
July 15, 2024

I ordered 2 items, I received them quickly and the quality was far better than expected. I will definitely order again.

Date of experience: July 5, 2024
California
1 review
0 helpful votes
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Excellent
July 15, 2024

Love everything, always deliver on time, Love the boots

Date of experience: July 4, 2024
Nebraska
1 review
0 helpful votes
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Excellent service
July 14, 2024

La mejor experiencia que he tenido, muy amable y empatía la persona que me atendió

Date of experience: July 4, 2024