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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Illinois
2 reviews
0 helpful votes
Follow KImMarie E.
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Didn't get anything I ordered
August 20, 2024

Somehow I ordered 4 pairs of shoes and nothing got sent. Whole order was cancelled? OR something? I don't really know why. Just said 'they could not be shipped'.
Also ordered 6 other things in a second order and only got 2 of them. So not sure what the heck is going on.

Date of experience: August 9, 2024
California
1 review
0 helpful votes
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They never disappoint. Good quality and style still. I get compliments on nearly every pair of shoes I purchase.

Date of experience: August 9, 2024
District of Columbia
1 review
0 helpful votes
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Ok Experience
August 19, 2024

Ordering is easy but there's a delay (this time it was several days) before I receive a notification that my shoes were shipping. I didn't even receive a confirmation email that my order had even been received. I had to go to the website and track the status that way.

Date of experience: August 9, 2024
Pennsylvania
2 reviews
0 helpful votes
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Very satisfied
August 19, 2024

The experience I had was great. My merchandise arrived when promised. I only have on question, if I wanted to return an item how would I go about it?There was no return label in my package.

Date of experience: August 9, 2024
Washington
3 reviews
0 helpful votes
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Great company
August 19, 2024

Shoe dazzle is always easy to order items and the returns are easily done. I really enjoy everything they offer.

Date of experience: August 8, 2024
New York
1 review
0 helpful votes
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Super helpful!
August 19, 2024

Thank you. Was pleasant + attentive to what I needed.

Date of experience: August 8, 2024
Washington
1 review
0 helpful votes
Follow Amy S.
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I have been purchasing shoes and accessories from Shoedazzle for years. Well, I would never say they were really high quality, In the last year and a half the quality seems to have gone down to the point where I feel like i'm wearing cardboard shoes, and none of the clothes have a standardized sizing system anymore. I can order two things in the exact same size and one of them won't go over my hips, and the other one looks like it should belong to a person three sizes bigger than me. My last order I bought four things and returned two of them. The other two are bags, and they're just okay. (They are certainly not worth what I paid for the VIP credit, but Inam tired of returning things.) I am frankly, really tired of being disappointed. I am done as soon as I find a way use the credits I wish I did not have.

Date of experience: August 8, 2024
Illinois
1 review
0 helpful votes
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Disappointed
August 18, 2024

These sandals are cheaply made, the buckles come undone & I have them buckled tight but they are so floppy. I only wore them for the first time this week.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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Never comfortable
August 18, 2024

None of the shoes I purchase are comfortable. But the bag I got was really nice

Date of experience: August 8, 2024
District of Columbia
1 review
0 helpful votes
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Pleasantly surprised
August 18, 2024

I have ordered from.a variety of online sites and a lot of the fast fashion clothes feel like they really were meant to last just a season. I have been really happy with both the boots and the clothes I've gotten from Shoedazzle. The clothes are comfortable and look like they were made somewhere that actually cares about their quality. The shoes hold up and are just as good as they look on the site. I wasn't sure about the subscription because a lot of what's on the site isn't my style, but I have loved the pieces I've gotten.

Date of experience: August 8, 2024
TT
1 review
0 helpful votes
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Long delayed
August 18, 2024

I ordered two pairs of shoes on July 03 2024 and as of today August 8 2024 I have only recieved 1 pair of shoes.

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Went to the wrong address
August 18, 2024

The order went to the wrong address these shoes are torn. And the staff is not helpful at all

Date of experience: August 8, 2024
Minnesota
1 review
0 helpful votes
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Disappointed
August 18, 2024
Updated review

I am sad that the plus size line has been dropped.
I also wish most shoes have at least two color choices.

Date of experience: August 8, 2024

Great Shoes
February 4, 2023
Previous review

I can usually find a shoe or boot or bag I like on Shoe Dazzle

Date of experience: February 4, 2023
California
4 reviews
1 helpful vote
Follow BellaSoul S.
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If you have any hesitation in becoming a ShoeDazzle VIP reward member or keeping your monthly vip account, you should not!
ShoeDazzle is an outstanding company, that truly has stood the test of time with their continuous styling and passion to satisfying their vip and new customers needs, wants & our constructive feedback. Their customer consultants and service is unmatched with any competitors, they deserve to stay at the top of manufacturing elite in both high end and budget friendly buying. ShoeDazzle enable their buyers to stay in current style, trends and fashion without breaking their bank, through their seasonal sales & markdowns, rewards, perks and points incentives!
Thank you sincerely to the entire ShoeDazzle team and corporation as a whole, for caring about the consumers needs, the economy and for valuing your customers.
You too are valued!
Satisfied Onyx VIP member since 11-5-2014

Date of experience: August 8, 2024
Oregon
3 reviews
0 helpful votes
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Recent purchase
August 18, 2024

The product i purchased showed up quicker than i expected. Its great quality and very cute (looks just like online)

Date of experience: August 8, 2024
New Mexico
1 review
0 helpful votes
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Used shoes
August 18, 2024

I received a pair of shoes that are stretched out and the bottoms are warn

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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Not worth the money
August 18, 2024

You pay $50 for VIP point but the items you choose from are way under $50 plus the $5 shipping and handling so it seems like they are getting over. Not worth it to me.

Date of experience: August 8, 2024
New York
1 review
0 helpful votes
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Review
August 18, 2024

3 of the shoes I ordered don't fit. The size 9 fits more like an 8.

Date of experience: August 8, 2024
California
1 review
0 helpful votes
Follow Tameka N.
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Not wasting my time again
August 18, 2024

I ordered 3 pairs of shoes: 1 pair of heels, 2 boots. The only thing that came correctly was one pair of boots. The other two they sent the ugliest boots nothing close to what I ordered. I tried to switch them out for what I orginally ordered but they were no longer in stock. If you do not have the shoe in a certain size STOP ADVERTISING IT! It's literally still on the website saying you have them in that particular size

Date of experience: August 8, 2024
TT
1 review
0 helpful votes
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Purchase of bags
August 18, 2024

The bags are great. Just what I wanted and expected.

The delivery was delayed and I thought I would not get the items as I got a message saying Couldn't deliver. But I guess the courier went back on the working day.

Date of experience: August 8, 2024