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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Collections tend to be boots and casual. Few dress heel styles are available. I have liked shoes purchased.
Now the clothing, so far I have only purchased a sweatsuit. It fits well and I love the color. I purchased four pairs of shoes. One of them being booties. I can only fault myself for changing the color from the pictured one. I got booties in white and they looked cheap. The shoestrings were dirtyin the box. Some of the glue on the shoe sole was lifting. I was disappointed but didn't want to deal with sending them back. Hopefully I won't be disappointed again going forward.
Hello Shola,
We value the comments you made about the item that you got. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Didnt know i had somehow signed up for a monthly suubscription that was 50$ and then it took forever to cancle it.
Hello Megan,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I love Shoe Dazzle. Their shoes are well made, stylish, nicely priced, and 99% of the time the perfect fit. I've been a very happy VIP customer since 2011. In all that time I've only had to return two pairs of shoes for not fitting quite right. I wear a size 9.5 narrow. Other shoe stores only carry a few styles in size 9.5. Shoe Dazzle carries almost all their shoes in size 9.5. It's so nice to browse the website, find the shoes I want, and with a couple mouse clicks get shoes that I know are going to fit me every time. I love all my shoes! Today I'm wearing such cute boots!
I've mostly stick with shoes, but I have purchased a few bags and clothing items from them, and those have been very nice, as well.
The only problem I have with Shoe Dazzle is I don't have enough room in my closet for all my shoes.
Hello Jeanette,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Ads were very mislead… boots were poor quality and extremely large
Hello Kim,
Thank you for sharing your experience with the boots that you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I've clicked unsubscribe and I'm still getting mail, because some idiot used the wrong email address at checkout, and the unsubscribe links in the emails are a lie
Hello Stephanie,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about unsubscribing to our email.
Best,
Renz
So far love my new boots. Fit perfect. Delivery was quick and delivered on time
Hello Elizabeth,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Horrible. Never again to visit the store or anything else
Hello Alisha,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will be contacting you right away to assist you.
Best,
Zeth
I checked in with the tracking of delivery and it says delivered but i was home all day and i haven't received it yet. Please let me know what's wrong or refund my money. Thank you
Hello Blessy,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Excellent customer service and returning for the correct size was a breeze. I enjoy the shoes I get, and I receive a lot of compliments.
Hello Sarah,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Fast delivery,exactly shoes like look in the picture
Hello Viviane,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and delivery service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Expectations met and very satisfied with shoes.
Will return for more.
Hello Shirley,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
So excited the color looks exactly like it is on the website! YaY :)
Hello Rachel,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
The site constantly jumps to unwanted ads as you're shopping, eventually I was not interested in shopping anymore because of those ads. Terrible site to shop online with
Hello Danielle,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
Super choices and great customer service
I always look for a good deal
Hello Donna,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
I signed up with Shoedazzle since they first opened and have been buying ever since! From shoes, accessories and clothes I have never been disappointed!
Hello Danielle,
Thank you for your loyalty. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Tried to cancel and skip the months subscription but after logging in on the website it redirected to a white page. I couldn't log in whatsoever to skip the month. Trying to contact support the support chat page randomly refreshes and I lose the conversation I had waited 10 minutes for trying to connect with a rep. I get charged and am forced to buy something otherwise I waste the 60 odd dollars. Ridiculous.
Hello Danielle,
Thank you for sharing your experience on our mobile site and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Trish,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I finally found my right size from shoe dazzle, the shoes fit good and the clothing very nice
Hello Bernice,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I have made plenty of purchases from ShoeDazzle and have been pleased with everyone. Any issues that I have had has been taken care of in a quick and friendly timing. Returns are easy and find a shoe or clothing is a great experience. I love ShoeDazzle and recommend them to others.
Hello Zenobia,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Regina,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth