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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I ordered on 28/11 ， until today 7/12， i still not yet get the shipping，there is no updated since 30/11 and customer service just tell me to wait. I don't know what to do.no one is going to help me find my package.
My order was safe and not damaged. Also, the order came in earlier than I expected. Very satisfied
Hello Lilia,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Size 10 boots was lil to big and delivery took longer then I expected but they are cute so ima keep them
Top too small but ima still keep it loose weight
Hello Shaniqua,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Takia,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
They were supposed to send me a refund check mid October. They quoted me 4-6 weeks. It's going on 8.5 weeks and still no check. I've called every 48 hours for an update like they've asked and still nothing. Finally they have an update to tell me that theres a note in my account that the check was cashed. When I asked for further information like how the check was sent, where and when does it say it was cashed, etc. they tell me "I don't have that information. I've confirmed my address and all my information over and over again. They cannot provide me with answers and are pretty much telling me I'm SOS on my $199.75 refund... There's no way that check was cashed. I work from home, so no way in hell did someone take my mail, let alone know there was a check in there. I'm starting to think they never sent the check and gave me a roundabout story in hopes I would receive a check. I canceled my membership and will no longer be doing business with this $#*!ty organization.
Hello Brooke,
Thank you for writing a review! We appreciate your feedback on the cheque refund and want to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
It's great I love the shoes and all I can't stop ordering shoes but who would want to there great shoes thank you
Hello Kecia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Received 3 pair of boots in a very timely manner. Everything was packaged so nicely.
2 pair of the boots were same brand very soft, comfortable and true to size.
1 pair was a little hard, but probably just needs to be broken in.
Very satisfied with the quality and the attention to detail from Shoe Dazzle! Will order again!
Hello Pacifica,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I was very happy with my purchase except for a majority of my shoes not fitting. I tried multiple times to submit a return via the website, but ultimately had to call and complete the process over the phone. I received the email with my shipping label, but the link did not work and I was unable to print it. I tried emailing to request a new link and/or label, but have not gotten a response. The allotted amount of time to send items back is only seven days and without an acceptable shipping label I was not able to return my items within that time frame.
Hello Patricia,
Thank you for sharing your experience with returning the items you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Teola,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Hello D.D,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I bought 2 pairs of boots and I am very satisfied.
Hello Deborah,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Get items at a great price. Boots fit to size. Fast delivery. Overall very satisfied.
Hello Marjeena,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Love every pair of shoes I get. My only issue is always adding extra heel tabs(not sure what they are called) with the high heels or pumps they do get worn-out. Other than that can't wait 2 order my next pair
Hello Iona,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I value customer service and a smooth return policy. This company has neither. So whether or not they have good quality shoes is irrelevant. Never shopping here.
Hello Darian,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would like to discuss further our product quality and refund policy. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I couldn't find how to skip a month on my online profile. The customer service rep on Chat helped me.
Thank you
Hello Christina,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
On time, Never disappoint. And good shoes.
Very long lasting
Hello Chiamaka,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I was a little skeptical about ordering online this is my first time purchasing shoes from this company but once I got my order I was so pleased of the quality and look it was exactly what was on the picture size color was just right thank you shoedazzle I am a happy camper I will definitely purchase from them again in the future.
Hello Marie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I received my order today and everything was beautiful.the quality is exceptional. Thank You
Hello Valerie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I don't like it the quality was so cheap and it's not comfortable
Hello Sanaz,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
It's the best that I've had all along freight you ship it FedEx just doesn't seem to care about letting us know where the package is and you can't contact them and you when you do get somebody on the phone and get some moron from another country that doesn't understand English the way we use it in America and I hate buying anything that I have to do this it's almost where I want to go back to the stores and put up with the idiots in the stores, until cliche you can't fix stupid.
Hello Pete,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Yuen,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth