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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Connecticut
1 review
0 helpful votes
Follow Ingrid H.
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Compra no recibida
January 5, 2023

Aun no he recibido lo que compré, pues mi dirección estaba equivocada. Llamé y me dijeron que no podian hacer nada. Más que esperar a que se cancele porque no encontraron mi dirección. Esa compra fue el 25 de diciembre, aun estoy esperando que me contacten para decirme que la compra fue cancelada.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hola Ingrid,

Nos esforzamos por brindar un excelente servicio a los miembros, por lo que realmente nos consterna cuando suceden cosas como esta. Valoramos la oportunidad de resolver su inquietud y alguien de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato para ayudarlo.

Mejor,
Ivy

Illinois
2 reviews
0 helpful votes
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Happy
January 5, 2023

A very good experience got my shoe on time and it was I expected

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Carmen,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!

Best,
Mary

Ohio
1 review
0 helpful votes
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Shoe Quality
January 5, 2023

I've purchased 3 pairs of 3 different types of shoes and only one has been of okay quality. The other two pairs feel extremely cheap, one is even so stiff you can't bend your foot so it's been unwearable. I threw out the boxes so I haven't even attempted to return them. It's disappointing.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Liz,

We regretfully note that we have received your comments regarding the item that you've got. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Canada
2 reviews
0 helpful votes
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Continue the good work
January 5, 2023

I had a great experience, delivery is great. I had no issues until now.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Bethsaïda,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in us! Happy shopping!

Best,
Mary

Ohio
1 review
0 helpful votes
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Great Service
January 5, 2023

Fast delivery, great prices, never had to contact anyone as of yet. Quality products. I love it here.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Kenya,

Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at ShoeDazzle,try our best to provide the best service and unique style at an affordable price!

Best,
Mary

North Carolina
2 reviews
0 helpful votes
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Best shoes!
January 5, 2023

I LOVE MY SHOES! My shoes Fit perfect and came quickly before Christmas I am sooooooo happy with this experience! And the best part THEY WERE ONLY $10! I didn't have to leave my house.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Michaelynn,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Georgia
1 review
0 helpful votes
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Nice
January 5, 2023

Excellent shoes came on time. Very comfortable in good condition

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Antoinette,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Missouri
1 review
0 helpful votes
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What? I've got credits…!
January 5, 2023

Average retail experience
I placed on line order
We rec'd items timely
Purchased as gift
Items were a value

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Kim,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!

Best,
Lia

Canada
3 reviews
0 helpful votes
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Love
January 5, 2023

Really easy online ordering. I love these little booties. Super fast and easy to slip on and very comfortable and cosy. Perfect fit to size.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Kathryn,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Ohio
1 review
0 helpful votes
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Shoes
January 5, 2023

Business as usual. Just took a little more time for delivery.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Victoria,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

North Carolina
1 review
0 helpful votes
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I had to cancel my membership after many years because I continue to get charged even after skipping the month by the 5th. I receive confirmation emails I have skipped the month and then 2 to 3 weeks later, I see a new charge on my bank account. After this happening 4 or 5 times, I had enough.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Alexandra,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away. 

Best,
Renz

Michigan
1 review
0 helpful votes
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Nice Bootie
January 5, 2023

I love that the bootie look just like the picture, it has a very comfortable fit feeling, however I wish the description was honest stating that the boot ran small. I wear a 6.5, which is what I purchased, the bootie fits perfect, although I like a little breathing room for my foot. Therefore, I will have to get the boot stretched because there were no more bigger sizes available.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Jarnitra,

We appreciate the feedback you shared regarding the fit of our products. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

New Jersey
1 review
0 helpful votes
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Half Zippers
January 5, 2023

I purchased several pairs of boots. The boots are cute; however, they do not zip all the way up. You have to put your foot in first then there is a zipper that only goes part of the way up. Either they should be pull on boots or zipper boots. That is not cute nor comfortable.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Juanita,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Missouri
1 review
0 helpful votes
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Not happy
January 5, 2023

I just need a smaller size, but cant seem to contact anyone. The site wouldnt let me do it. It kept messing up

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello April,

We value the comments you made about your purchase. We'll send you a private message as soon as possible to start the resolution process. Thanks!

Best,
Lia

Pennsylvania
1 review
0 helpful votes
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Material and size
January 5, 2023

The material of boot my boots was not good. I expected soft suede and what I got was some stiff material that everything gets stuck too. I wear 8 1/2 and the boots had to much room.

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Merari,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

New York
1 review
0 helpful votes
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The best
January 5, 2023

I love u guys ya the best your shoes are very comfortable the the right size fit perfectly and deliver was fast

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Veronica,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

New Hampshire
2 reviews
0 helpful votes
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Fast and easy. The quality is perfect. Everything I have ever gotten from shoe dazzle is A+

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Charlene,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Georgia
1 review
0 helpful votes
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Great Customer Service
January 5, 2023

Website is user friendly. I enjoy had an enjoyable experience

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Dominique,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Indiana
1 review
0 helpful votes
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My purchase
January 5, 2023

The timeliness I was given was spot on. My shoes arrived as stated and they're perfect!

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Sarah,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Colorado
1 review
0 helpful votes
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Wrong address
January 5, 2023

I ordered two pairs of shoes. They were to big so I exchanged them. The exchange was shipped to the wrong address and one shoe in the wrong color. Talked to three different customer service representatives before someone was able to re ship my order right color and right address

Date of experience: January 5, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Omega,

We appreciate the feedback you shared regarding your exchange. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia