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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Aun no he recibido lo que compré, pues mi dirección estaba equivocada. Llamé y me dijeron que no podian hacer nada. Más que esperar a que se cancele porque no encontraron mi dirección. Esa compra fue el 25 de diciembre, aun estoy esperando que me contacten para decirme que la compra fue cancelada.
A very good experience got my shoe on time and it was I expected
Hello Carmen,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
Best,
Mary
I've purchased 3 pairs of 3 different types of shoes and only one has been of okay quality. The other two pairs feel extremely cheap, one is even so stiff you can't bend your foot so it's been unwearable. I threw out the boxes so I haven't even attempted to return them. It's disappointing.
Hello Liz,
We regretfully note that we have received your comments regarding the item that you've got. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I had a great experience, delivery is great. I had no issues until now.
Hello Bethsaïda,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in us! Happy shopping!
Best,
Mary
Fast delivery, great prices, never had to contact anyone as of yet. Quality products. I love it here.
Hello Kenya,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at ShoeDazzle,try our best to provide the best service and unique style at an affordable price!
Best,
Mary
I LOVE MY SHOES! My shoes Fit perfect and came quickly before Christmas I am sooooooo happy with this experience! And the best part THEY WERE ONLY $10! I didn't have to leave my house.
Hello Michaelynn,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Excellent shoes came on time. Very comfortable in good condition
Hello Antoinette,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Average retail experience
I placed on line order
We rec'd items timely
Purchased as gift
Items were a value
Hello Kim,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
Really easy online ordering. I love these little booties. Super fast and easy to slip on and very comfortable and cosy. Perfect fit to size.
Hello Kathryn,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Business as usual. Just took a little more time for delivery.
Hello Victoria,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I had to cancel my membership after many years because I continue to get charged even after skipping the month by the 5th. I receive confirmation emails I have skipped the month and then 2 to 3 weeks later, I see a new charge on my bank account. After this happening 4 or 5 times, I had enough.
Hello Alexandra,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love that the bootie look just like the picture, it has a very comfortable fit feeling, however I wish the description was honest stating that the boot ran small. I wear a 6.5, which is what I purchased, the bootie fits perfect, although I like a little breathing room for my foot. Therefore, I will have to get the boot stretched because there were no more bigger sizes available.
Hello Jarnitra,
We appreciate the feedback you shared regarding the fit of our products. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I purchased several pairs of boots. The boots are cute; however, they do not zip all the way up. You have to put your foot in first then there is a zipper that only goes part of the way up. Either they should be pull on boots or zipper boots. That is not cute nor comfortable.
Hello Juanita,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I just need a smaller size, but cant seem to contact anyone. The site wouldnt let me do it. It kept messing up
Hello April,
We value the comments you made about your purchase. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia
The material of boot my boots was not good. I expected soft suede and what I got was some stiff material that everything gets stuck too. I wear 8 1/2 and the boots had to much room.
Hello Merari,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love u guys ya the best your shoes are very comfortable the the right size fit perfectly and deliver was fast
Hello Veronica,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Fast and easy. The quality is perfect. Everything I have ever gotten from shoe dazzle is A+
Hello Charlene,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Website is user friendly. I enjoy had an enjoyable experience
Hello Dominique,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
The timeliness I was given was spot on. My shoes arrived as stated and they're perfect!
Hello Sarah,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I ordered two pairs of shoes. They were to big so I exchanged them. The exchange was shipped to the wrong address and one shoe in the wrong color. Talked to three different customer service representatives before someone was able to re ship my order right color and right address
Hello Omega,
We appreciate the feedback you shared regarding your exchange. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hola Ingrid,
Nos esforzamos por brindar un excelente servicio a los miembros, por lo que realmente nos consterna cuando suceden cosas como esta. Valoramos la oportunidad de resolver su inquietud y alguien de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato para ayudarlo.
Mejor,
Ivy