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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
We monitor reviews for authenticity
I ordered twice in a row
Received quality items
And I'm a timely manner
With friendly help and emails letting me know where my package was
I will shop again
Once I contacted ShoeDazzle the item I purchased was out of stock. Just horrible
Hello Ty,
We regretfully note that we have received your comments regarding the options we have. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I absolutely am in love with my boots. They are so soft and warm and fuzzy, and I adore them! The prices are phenomenal as well. Thanks, ShoeDazzle!
Hello Tiana,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Hello Nayna,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
The shoes I have ordered only 1 pair arrived not sure where's the rest of my orders at
Hello Mary Ann,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I received items in a timely manner and it was exactly what I ordered.
Hello Sh,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I've tried to cancel a few times and they always come up with reasons I can't.
Hello Heather,
Thank you for your feedback. Our Member Services Team will contact you right away to address your cancelation concern.
Best,
Renz
I really love this company. It has reasonable prices. It doesn't take long to receive your order. I just lovevit.
Hello Rorena,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I have not received this order yet. It said it was suppose to be delivered on the dec22nd my last update is from the 15th and I haven't received a text update at all on this order. It never said it was delivered yet it still states by dec22nd. I either need my order or my money back
Hello Bshaundria,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Thanks for always having exactly what I need to look my best at a price I can afford.
Hello Melissa,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I love this site. They have the cutest items. I recommend trying them out.
Hello Miskia,
We are glad that you are satisfied with our products. Rest assured that we will continue providing the best services and unique styles for members like you. We hope you will always have a great experience with us in the future!
Bet,
Mary
Shoedazzle never disappoints. Great style, great price and well made. Customer for life!
Hello Roseann,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I ordered 8.5 wide on my shoes and they were way big. Next time I will order 8 Wide and see if thats better. This was only with the high heel boots. The tall pair of riding boots were 8.5 regular and they fit perfect.
Hello JoAnna,
Thank you for sharing your experience with the boots you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I really like how sleek and sexy the shoe is.
It seems that the shoes are getting more snug than they use to fit. The fit use to be perfect now not so much.
Hello Ebony,
Thank you for sharing your experience with the shoe that you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Horrible Order's never come in on time even when I pay for quicker delivery service. I would not pay more money again to have my orders delivered fast anymore. This is the second time this has happened. I need my money back since it took so long and I still don't have my order.
Hello Cassandra,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shipping and delivery times were awesome not to mention the price of the shoes. I will definitely order again.
Hello Dorian,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Las botas que pedi son de un material del cual no se el nombre parecieran de plástico super acartonadas se claramente que no es piel pero por muy sintético que sean sus materiales deberían ser agradables y manejables el diseño es bueno pero el material nefasto
Hola Jazmin,
Agradecemos que nos haya informado sobre esto y le pedimos disculpas por cualquier inconveniente que haya tenido con su pedido. ¡Lo valoramos como miembro y queremos hacer las cosas bien! Un representante de nuestro Equipo de Servicios para Miembros le enviará un correo electrónico de inmediato.
Mejor,
Ivy
Hello Kat,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The shoes were beautiful fit perfect and came earlier than I anticipated
Hello Patricia,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Excelente servicio, entrega, rápidez, calidad, material bueno,
Hola Alondra,
¡Impresionante! ¡Nos complace que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de brindar los mejores productos y servicios! ¡Qué tengas un lindo día!
Mejor,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Pamela,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz