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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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The rain boots I ordered are not nearly as cute as I thought they'd be. I truly do not like them. The black boots were a gift for my niece and she loves them.
Hello Rashaunda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Sonia,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
The shoes are beautiful! I just need to remember I am WAY shorter than a model.(I'm 5'2") I ordered some long boots that went up to the model's knees, and they go 3/4 up my thighs! Totally different look But beyond that, the boots came just as pictured! I love my white ones with the buckles!
Hello Elizabeth,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I've been with shoedazzle since my very first deployment with the United States Air Force. That deployment was 9yrs ago and I'm still rocking with them. I always look forward to the new styles and great deals. Keep doing your thang shoedazzle
Hello Shanteal,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
The bag is perfect, it is so cute, holds my microsoft surface pro 7 tablet- and everything I need for back and forth to work- The chain is so cute with it!
Hello Lindsay,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Slippers way too small for me. Was disappointed. A replacement will be appreciated. I like the look of it tho.
Hello Joy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I ordered boots in size 7.5 and they were Beyond large. I had a friend who wears a size 9 try them on and they were too big for her. Who sized these? They're in a box in the closet and I am donating them as it's too much of a hassle to try and return them.
Hello Shelley,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I just loved this shoe, the denim color was spot on, and if it came in a different color I would definitely purchase again. The fit was true to size, and I received so many compliments.
Hello Ada,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Items sent to wrong address again even after I verified it over the phone twice. Difficult return/exchange process.
Hello April,
We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I got super cute boots and customer service was amazing!
Hello Alisha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I ordered my size, and it says it on box, but I can't hardly get my foot in the boot. This is very disappointing. Plus, I am charged 49.95 for not skipping the month. The boots came up to 34.95, but somehow I paid $4.95 out of pocket. Then I'm only getting a credit of $33.00. On top of that, I have t to pay for packaging to return them. OUTRAGIOUS! And I am done with this company. They have always been a rip off, and the only reason I had this charge is because I forgot to skip the month. They make it so hard to cancel membership. I can't get through to someone so I have to try to remember to cancel. But I am definitely canceling once I get these small boots returned.
Hello Tyrice,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I did NOT receive a package.! The tracking number said it was delivered to my front porch, and it never was.! I will not pay for something I did not receive.!
Hello Rebecca,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Great experience, I have been buying for 7 years and the quality is extraordinary
Hello Maria,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Great feel and look. Comfortable and fits just right
Hello Virine,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
I have been with Shoe Dazzle since 2009. I have purchased things that I love and just continued with my VIP subscription. I was recently sent a survey, but as soon as I put in my age it came up saying that I am not qualified. I am 55 and wear all sorts of shoes and clothing, but did not like being shuned from the survey. I just cancelled my membership after so many years because of that. Other than that everything was fine.
Hello Michelle,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Never disappointed! Been with company over 3 years! Love it.
Hello Omillya,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I purchased Christmas gifts for my family and they really, really loves the shoes/boots.
Hello Helen,
Thank you for choosing Shoedazzle. It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us!
Best,
Mary
My shoes was amazing they also came quick I had the best experience
Hello Shabria,
Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!
Best,
Mary
My delivery came quick and fast And my items were adorable.
Hello Tiesha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bianca,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz