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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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My shoes were supposed to be delivered on Tuesday, January 31. They never came. I went to the delivery company's website on February 1 and my package was marked with a delivery exception. The company does not have a direct phone number, so I left the directions on the website. I was supposed to hear back in three days and never did. When check for a number again, I noticed the my delivery address was not the one on my email confirmation, so I called Shoedazzle. The representative had to do through the day three-day update by submitting a ticket in the delivery company's system. The rep didn't call YOUR delivery company, or email YOUR delivery company, so it was really pointless to call to attempt to get the address quickly correct. I am still waiting on a call, which only confirms the address, and then I have to wait a few more days for the shoes.
I placed my very first order and was notified that I would receive it on 2/2/23. I didn't receive it and I checked the tracking number and was advised that there's a delay due to my package being routed incorrectly however, there is not a new delivery date provided and I don't have faith that I will even receive my order. This isn't a good experience for my first time purchasing and therefore will most likely keep me from subscribing for the monthly service you provide.
Hello Brandi,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I bought a pair of boots that look like Uggs only they are cuter, at the beginning of winter. I loved them so much I just ordered a 2nd pair. I really wanted to make sure that I can wear this style for years to come so I bought an extra pair. They came up on sale for 1/2 price what the first pair cost so I went for it and now am set for probably life. The first pair still look and feel new so maybe I'll give the 2nd pair away as gift!
Hello Sky,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Love em as i do all my shoe dazzle purchases...
The clothes run a little small... so you may want to size up...
Hello Natalie,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Always enjoy some good retail therapy with Shoe Dazzle
Hello Eileen,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary
The shoes and boots selections are nice. I only wish the heels would be offered in different heights. Alot of the 4inch heels are pretty but should also be offered in 2inches or flat for
Those who can't wear the higher heel but love the look of the shoe. I purchased 6 pair of wedges before reading heel height. Now I have them and know that I will never wear because they're too high
Hello Sharon,
Thanks for sending your review! Your feedback about our product sizing and styling is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
It's not much to express about my experience. My orders have always been satisfying and my purchase was exactly what I expected. I have yet to be disappointed in any purchase.
Hello Rosie,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I am very pleased with my order.
I had to tell my friend's about the website..
Hello Vanette,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Ordered a bigger size and had no problem returning the ones that were too small. Easy easy process and the other ones didn't take too long to come in. Happy and Satisfied!
Hello Jerri,
Thank you for the great feedback! It feels good that our members appreciate the effort we put into ensuring we provide the best quality products and services!
Best,
Mary
A little big but comfortable that's all I have to say
Hello Catina,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Placed my order and it came unexpectedly fast. Would definitely recommend ShoeDazzle to anyone considering trying it. Good quality
Hello Diana,
We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I purchased several pair of boots and booties and I am happy with my purchase.
Hello Rendella,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Hello Blair,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I can't really leave to much of a review I didn't get a chance to receive my items they customer services is horrible I talk to like 40 people and none gave me a good reason why and couldn't solve any problem or didn't listen to my problems or concerns it's was like talking to 40 walls
Hello Catalina,
It is with great regret that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I absolutely love shoedazzle their customer service is top and they're pieces are just fabulous
Hello Yareslyn,
Thank you so much for loving our brand! We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Great. I liked every item. The shoes were great and the shirts and sweater will definitely keep me warm
Hello Natonya,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
After purchasing my order a few days later my card was being charged for a purchase it didn't make...website should be more secure
Hello Donna,
We value the comments you made about the transaction on your account. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I ordered three pairs of shoes from ShoeDazzle and I absolutely am in love! Everything came within a week and was in great condition, including the boxes being undamaged. 10/10 would order again!
Hello Savannah,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Hello Nijah,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!
Best,
Mary
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello JaVaan,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary