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Shoebacca

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Shoebacca Reviews Summary

Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 4th among Shoes sites.

service
772
value
1,632
shipping
1,637
quality
5,943
This company does not typically respond to reviews

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32,764 reviews

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California
1 review
0 helpful votes
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Perfect Gift
January 1, 2021
Updated review

Process went better than expected. Could not find these retail. Great gift for my son.

Date of experience: January 1, 2021

Perfect Gift
December 16, 2020
Previous review

Process went better than expected. Could not find these retail. Great gift for my son.

Date of experience: December 16, 2020

Process went better than expected
December 3, 2020
Previous review

Process went better than expected.

Date of experience: December 3, 2020
Ohio
2 reviews
0 helpful votes
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Christmas gift
January 1, 2021
Updated review

The price was great, The boots were awesome and my husband loved them. The only thing that I was really unhappy with was the fact that when I placed my order it stated that I would receive my order on December 23rd, however, once I completed my transaction it stated that I wouldn't receive any order until after Christmas.

Date of experience: January 1, 2021

Website is very user-friendly
December 22, 2020
Previous review

Website is very user-friendly

Date of experience: December 22, 2020
Kentucky
2 reviews
0 helpful votes
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Great deals
January 1, 2021
Updated review

Great quality products at great prices! Saved more money than I actually spent!

Date of experience: December 31, 2020

Great Golf gear at unbelievable prices
December 22, 2020
Previous review

Great Golf gear at unbelievable prices

Date of experience: December 21, 2020
Tennessee
1 review
0 helpful votes
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Great buy and Service/shipping
December 31, 2020
Updated review

When i checked out i did not get the $10 off as it said the coupon code was not valid. You text me the code to use?!?!

Date of experience: December 31, 2020

When i checked out i did not get the $10 off as it...
January 20, 2021
Previous review

When i checked out i did not get the $10 off as it said the coupon code was not valid. You text me the code to use?!?!

Date of experience: December 21, 2020
California
1 review
0 helpful votes
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Couldn't get the 10% off code to work, other wise ordering was easy. Hope it arrived before Christmas as promised.

Date of experience: December 29, 2020

Couldn't get the 10% off code to work, other wise ordering...
December 18, 2020
Previous review

Couldn't get the 10% off code to work, other wise ordering was easy. Hope it arrived before Christmas as promised.

Date of experience: December 18, 2020
Alabama
1 review
0 helpful votes
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Not the same quality as the Titan Pro by Timberland.
January 27, 2021
Updated review

Timberland boots are the only work boots that I wear.

Date of experience: December 28, 2020

Timberland boots are the only work boots that I wear
December 17, 2020
Previous review

Timberland boots are the only work boots that I wear.

Date of experience: December 16, 2020
Missouri
2 reviews
0 helpful votes
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Not delivered on time
January 27, 2021
Updated review

Product was supposed to be delivered before Christmas, but it was not!

Date of experience: December 28, 2020

Shipping before Christmas is the best
December 18, 2020
Previous review

Shipping before Christmas is the best

Date of experience: December 18, 2020
New York
1 review
0 helpful votes
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Work Boots
December 28, 2020
Updated review

Excellent! Quickly found what I was looking for and had a fast and easy checkout. Very pleased!

Date of experience: December 28, 2020

Excellent!
December 15, 2020
Previous review

Excellent! Quickly found what I was looking for and had a fast and easy checkout. Very pleased!

Date of experience: December 14, 2020
New York
1 review
0 helpful votes
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Stylish, unique gift delivered right on time
December 28, 2020
Updated review

Huge inventory of unique, high quality footwear in hard to find sizes. Seamless web ordering process and delivery right on time even with holiday/covid delays. Will definitely be coming back!

Date of experience: December 28, 2020

HAS
December 17, 2020
Previous review

HAS

Date of experience: December 17, 2020
North Carolina
1 review
0 helpful votes
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Satisfied customer
December 27, 2020
Updated review

Previously placed an order through Amazon with great results. Received a coupon with that order, needed shoes again which Shoebacca still has stock of even though they have been discontinued by manufacturer, and at a great price.

Date of experience: December 26, 2020

Previously placed an order through Amazon with grea...
December 16, 2020
Previous review

Previously placed an order through Amazon with grea results. Received a coupon with that order, needed shoes again which Shoebacca still has stock of even though they have been discontinued by manufacturer, and at a great price.

Date of experience: December 16, 2020
Florida
1 review
0 helpful votes
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Very satisfied
December 27, 2020
Updated review

.

Date of experience: December 26, 2020

.
December 16, 2020
Previous review

.

Date of experience: December 16, 2020
Florida
1 review
0 helpful votes
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Wrong color
December 27, 2020
Updated review

Sent me coupon code for registering my email but would not accept at checkout. I copied and paste so it had to be entered correctly.

Date of experience: December 26, 2020

Sent me coupon code for registering my email but would...
December 17, 2020
Previous review

Sent me coupon code for registering my email but would not accept at checkout. I copied and paste so it had to be entered correctly.

Date of experience: December 16, 2020
Washington
1 review
2 helpful votes
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The staff were rude when I called after two Wells to see where my order was as it was after the delivery date. I was told my order was still in processing. Instead of shipping my order they just canceled it. Even though it was in stock. I will never recommend your console based on my experience. Luckily after better researching I found the item at a local store and $20 cheaper. So thank you for saving me money.

Date of experience: December 25, 2020
Ohio
1 review
0 helpful votes
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Great experience!
December 25, 2020
Updated review

I love Shoebacca. They are one of the best places I've ever ordered from. Thank you for your excellent customer experience.

Date of experience: December 25, 2020

I love Shoebacca
December 15, 2020
Previous review

I love Shoebacca.

Date of experience: December 14, 2020
California
1 review
0 helpful votes
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COMMING BACK AGAIN!
December 25, 2020
Updated review

100

Date of experience: December 24, 2020

100
December 15, 2020
Previous review

100

Date of experience: December 14, 2020
Pennsylvania
1 review
0 helpful votes
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I decided to order a pair of boots for my sister for Christmas from this company one month prior to Christmas. I waited a few weeks and still had received nothing so I reached out to this company. They let me know that I should be receiving them shortly so I waited. I then received an email after waiting which stated that my order had been canceled. Beings that I had already told my sister about her Christmas present I reached out & this company apologized over and over. I understand that things happen therefore they re-ordered them for me again and they let me know that they would expedite the order so that I would have them right away. I then waited yet again for about seven days but the status was still showing up as processing online therefore I called again. I spoke with the most rude woman that I have ever dealt with before. She told me that processing takes up to four days therefore I needed to continue to wait. I then stated to her I have already been waiting seven days. The woman said "let me repeat mam, you are going to need to wait you will get them". After this phone call I decided to be patient even though I wouldn't get them before Christmas and I waited. It is now Christmas Eve and I just received another email where this company canceled my order for a second time. I emailed this company and they emailed me back saying sorry the boots are out of stock. I understand that things sometimes take time especially around Christmas but there's no excuses for the rude employees that I've dealt with in having not one but two orders canceled on me when I was extremely patient waiting for this Christmas gift. Do not order from this company they will screw you over, time and time again and do nothing about it. It's clear to see that this company is a scam I should've figured that out earlier.

Date of experience: December 24, 2020
Illinois
1 review
0 helpful votes
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Was able to find a shoe that was discontinued!
December 23, 2020
Updated review

I was looking for a discontinued shoe for my wife and found them here!

Date of experience: December 23, 2020

I was looking for a discontinued shoe for my wife and...
December 13, 2020
Previous review

I was looking for a discontinued shoe for my wife and found them here!

Date of experience: December 13, 2020
Texas
1 review
0 helpful votes
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I like shoebecca
December 23, 2020
Updated review

New customer I was surprised with how fast my order came

Date of experience: December 23, 2020

New customer
December 12, 2020
Previous review

New customer

Date of experience: December 12, 2020
Illinois
1 review
0 helpful votes
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Outstanding
December 23, 2020
Updated review

Excellent over all. Just on time likes it said it would be. I will recommend this app.

Date of experience: December 23, 2020

Excellent
December 13, 2020
Previous review

Excellent

Date of experience: December 13, 2020
California
1 review
0 helpful votes
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Returns
December 21, 2020
Updated review

Everything went fine, shoe size is too small going to try and return them for a larger size.

Date of experience: December 21, 2020

New to Shoebacca, wait until I get my shoes
December 11, 2020
Previous review

New to Shoebacca, wait until I get my shoes.

Date of experience: December 11, 2020

From the business

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.


shoebacca.com
Founded in 2002
Irving, TX, United States
+38
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