Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shiply

Shiply

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shiply?
grey stargrey stargrey stargrey stargrey star

Shiply Reviews Summary

Shiply has a rating of 2.6 stars from 1,022 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shiply most frequently mention customer service, phone number and total scam. Shiply ranks 18th among Shipping sites.

service
104
value
98
shipping
94
returns
73
quality
92

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Angela E.
Unfollow Angela E.
Share Review
Report Review

The whole process was really easy to use and the results outstanding. Saved a lot of money! The movers all have reviews and the guys we used were outstanding.

Date of experience: June 1, 2019
GB
1 review
0 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Share Review
Report Review

Perfect
June 3, 2019

Puntual, paid a lot of attention when loading and unloading. Excellent customer service and experience. Happily use again.

Date of experience: June 1, 2019
Washington
1 review
0 helpful votes
Follow Lin G.
Unfollow Lin G.
Share Review
Report Review

I see that others have had issues with Shiply and their customer service. I did not have to contact Shiply as the courier I used was really good and did the job very well, so I can only speak as I find based on the courier. The website is great for asking for and receiving quotes.

Date of experience: June 1, 2019
Washington
1 review
0 helpful votes
Follow Cristina R.
Unfollow Cristina R.
Share Review
Report Review

Happy customer
June 3, 2019

I've just received all my stuff delivered from Glasgow and I couldn't be happier; the service provided by Bruce and his team was flawless (remarkable quality-price value, punctual, professional, communicated with me throughout the delivery...). I will definitely contact you again when I move. I can't thank you enough for making my move seamless.

Date of experience: June 1, 2019
GB
1 review
0 helpful votes
Follow Gregory A.
Unfollow Gregory A.
Share Review
Report Review

Brilliant
June 3, 2019

Nice friendly guy prompt delivery care taken to load and unload arrived within the time frame communicate also A1

Date of experience: June 1, 2019
GB
1 review
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

Not keen
June 1, 2019

Had an issue spoke to person on their unhelp line waste of time and probably the most unhelpful person I have ever spoken to.he should resign and be a politician for all the use he was

Date of experience: June 1, 2019
Poland
1 review
0 helpful votes
Follow Alison W.
Unfollow Alison W.
Share Review
Report Review

Second time I've used Shiply... would recommend... some initial quotes come in at ridiculous prices, but this shows how some transporters/removals companies try to charge more than necessary.
So far both couriers used have turned up at collection point on time and where appropriate kept in touch for delivery giving an eta

Date of experience: June 1, 2019
GB
1 review
0 helpful votes
Follow Bill W.
Unfollow Bill W.
Share Review
Report Review

Quick and easy way to get quotes. Great competitive prices given by a wide range of couriers. Item collected one day and delivered the next within time slot provided.

Date of experience: May 31, 2019
TZ
1 review
0 helpful votes
Follow Alex J.
Unfollow Alex J.
Share Review
Report Review

Every thing I organized in Shiply went perfectly beyond expectation.
Best service available in Shiply.

Date of experience: May 30, 2019
GB
1 review
0 helpful votes
Follow Kathy M.
Unfollow Kathy M.
Share Review
Report Review

Great experience
May 31, 2019

Great price goods arrived safely and secured well in van
Great communication in advance of del
Polite and pleasant driver
Easy booking system

Date of experience: May 30, 2019
GB
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Excellent service
May 31, 2019

Very polite and professional. We needed the item to be delivered on a specific date which they did. Would use again.

Date of experience: May 30, 2019
GB
1 review
0 helpful votes
Follow ian b.
Unfollow ian b.
Share Review
Report Review

Managed to get my broken down vehicle back home from France via a Shiply transaction. It all went smoothly and the vehicle was delivered at the stated time by the haulier. Had to trust the Shiply reviews but the haulier was excellent and communicated well throughout. Think the Shiply fees are a bit high for their part of the delivery process but guess this is offset by cheaper delivery costs from the hauliers. Would use again.

Date of experience: May 29, 2019
GB
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Easy service
May 30, 2019

This is a great service to use if you want to arrange an easy collection/delivery, whilst getting really competitive prices. Will definitely use again.

Date of experience: May 29, 2019
GB
1 review
0 helpful votes
Follow Ellie G.
Unfollow Ellie G.
Share Review
Report Review

Really competitive prices. Great communication and fast quotes. Made our house move slightly less of a headache!

Date of experience: May 29, 2019
GB
1 review
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Share Review
Report Review

My second time using Shiply without fault.
They offer a great service allowing you to connect with many transporters willing to collect and deliver a car over 300 miles. I posted my job a week ago and received plenty of quotes to choose from.

Date of experience: May 29, 2019
GB
1 review
0 helpful votes
Follow James A.
Unfollow James A.
Share Review
Report Review

Great service. Delivery was exactly as communicated. My only issue is after accepting the quote there was an additional £40 charge for delivery to not be some time in the future (3 weeks from memory). Even with this charge the service was excellent and price was still value for money. I would've preferred to just pay it up front. I guess if you can wait though you would get an even cheaper service.

Date of experience: May 29, 2019
GB
1 review
0 helpful votes
Follow Marshall S.
Unfollow Marshall S.
Share Review
Report Review

Exactly what it ses on the tin, great pop ups and information go get your job done professionally, will be using the site and the five star drivers all over the united kingdom

Date of experience: May 28, 2019
GB
1 review
0 helpful votes
Follow Sheila D.
Unfollow Sheila D.
Share Review
Report Review

Excellent
May 29, 2019

Never used the service before but would definitely recommend. Item was delivered when said would be and liased with whom I was buying from.

Date of experience: May 28, 2019
GB
1 review
0 helpful votes
Follow Jamie T.
Unfollow Jamie T.
Share Review
Report Review

Tool the hassle of having to find a service out of my hands. Excellent customer service from Mr hanson. Great fella too

Date of experience: May 28, 2019
GB
1 review
0 helpful votes
Follow Elliott N.
Unfollow Elliott N.
Share Review
Report Review

The boys done good
May 29, 2019

The guys picked up my stuff in Motherwell and made good time to get to Edinburgh. Their communication was excellent, they called me when they were on their way and when 5 mins from the property. Thanks so much guys, couldnt be any happier with the job.

Date of experience: May 28, 2019