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Shiply

2.6

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Shiply Reviews Summary

Shiply has a rating of 2.6 stars from 1,022 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shiply most frequently mention customer service, phone number and total scam. Shiply ranks 18th among Shipping sites.

service
104
value
98
shipping
94
returns
73
quality
92

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Italy
1 review
0 helpful votes
Follow Tony s.
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Simply the best way to find the courier service you need
Really easy to use from the moment i entered the derails fir the collection of a sofa i bought on ebay

Date of experience: June 24, 2019
GB
1 review
2 helpful votes
Follow James W.
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My issue was that I was getting emails from Shiply linked to ebay account that is now closed. I complained to Shipley to not send me these emails. You know how they solved it? They blocked me from logging in to my account on Shiply. So I could not log in and complain any more. That's how they solve their issue. Block their own customers form their website.

Date of experience: June 24, 2019
GB
1 review
0 helpful votes
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Highly Recommended
June 26, 2019

Incredibly hard working and polite. Dismantled and rebuilt complicated furniture. Nothing Was a problem. Would highly recommend!

Date of experience: June 23, 2019
GB
1 review
0 helpful votes
Follow Mitra F.
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We had to travel a long way and kelly service was excellent by all means. I would defiantly recommend him.

Date of experience: June 22, 2019
GB
1 review
0 helpful votes
Follow Caroline T.
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Now makes all my Ebay purchases so easy! Really happy with my experience and I would recommend this to anyone.

Date of experience: June 22, 2019
GB
1 review
0 helpful votes
Follow Zaneta J.
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The delivery service went above and beyond to fit my heavy and bulky 3 door wardrobe into the room. And the price was very competitive as well. Much recommended

Date of experience: June 22, 2019
GB
1 review
0 helpful votes
Follow S M.
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Good experience
June 23, 2019

I found using Shiply to find my chosen courier was useful and easy. They offered good advice and I felt peace of mind using them.

Date of experience: June 21, 2019
GB
1 review
0 helpful votes
Follow Peter E.
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Get instant delivery quotes UK Countrywide - Patience + the quotes usually drop. Shiply is a delivery broker + deliveries are Sub Contracted out. Each person comes with feedback Larger companies may sub the delivery work out again.

Date of experience: June 21, 2019
GB
1 review
0 helpful votes
Follow Sherry L.
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Had a large parcel to send to Sheffield. Great communication with both the seller and purchaser. Respectful of parcels. Competitive price. Would definitely recommend And hope to use again.

Date of experience: June 21, 2019
GB
1 review
0 helpful votes
Follow Terry H.
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Very impressed - well organised professional service, absolutely no hesitation in recommending wholeheartedly

Date of experience: June 21, 2019
GB
1 review
0 helpful votes
Follow Martin J.
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I can't fault the Shiply service for finding a courier - the process is slick and easy to use and the courier rating & reviews were valuable in helping me to make my selection. Nor can i fault the courier that we went with - extremely professional every step of the way. What i'm NOT impressed with, however, is the fact that the "deposit" i paid Shiply is not a deposit at all - turns out the courier doesn't see a penny of it, so in fact it's a 'finder's fee' and in my case it amounted to some 39% of the courier's actual bid (he bid £150, Shiply added their finder's fee of £59, making the total for me to pay £209). I'd also observe that when i download my VAT Receipt, it shows only the deposit of £59 and makes no mention of the full amount (£209) - not particularly helpful for my records / accounts. If it weren't for all of this this i'd be giving Shiply a 5 star rating instead of just 3 stars and, unfortunately, it means i will most probably hesitate from using them again.

Date of experience: June 20, 2019
GB
1 review
0 helpful votes
Follow Sarah M.
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Easy and efficient
June 22, 2019

Easy to use invited good quotes deposits easy to pay good email communication and advice good feedback access to choose the best people and avoid the unprofessional ones

Date of experience: June 20, 2019
GB
1 review
0 helpful votes
Follow Dunc R.
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Shiply makes it so easy to move or have stuff collected. Accept a quote and it's sorted. Even easier with the eBay details importer.

Date of experience: June 20, 2019
GB
1 review
0 helpful votes
Follow Jez B.
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I was nervous about buying a large piece of furniture off Ebay when it was a few hours drive away but Shiply connected me to a hige number of drivers who were doing routes up and down the country and they all quoted for picking it up and delivering so I was able to pay a very reasonable rate for the transportation.

Date of experience: June 19, 2019
GB
1 review
0 helpful votes
Follow Chris I.
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First time user of any courier agency. Not sure how much value in paying their extra prices for increased exposure although amazing all 3 cheaper quotes were the same.
Chosen courier extremely helpful and swift... only later read that that shiply do not fully vet the couriers and up to hirer to do that.
However, delighted with the service and would use again

Date of experience: June 19, 2019
GB
1 review
0 helpful votes
Follow D W.
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GREAT SERVICE
June 21, 2019

SHIPLY HELPED ME OUT WITH MOVING A LARGE ITEM AND I WAS ABLE TO FIND A GREAT COMPANY TO COLLECT AND DELIVER MY ITEM AND IN 24 HOURS FROM ORDERING THE SERVICE MY ITEM WAS ON MY DOOR STEP

Date of experience: June 18, 2019
Germany
1 review
0 helpful votes
Follow Holger L.
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Netter Herr, der zwar etwas in den Bart murmelt, aber fleissig und zuverlässig unsere Dinge transportiert hat. Danke. War eine positive Erfahrung (erste Nutzung von Shiply)

Date of experience: June 18, 2019
GB
1 review
0 helpful votes
Follow Chris K.
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Shiply made it easy to get quotes and move my precious classic mini in the time frame I needed. Driver reviews were helpful and gave confidence and the end job was done brilliantly.

Date of experience: June 15, 2019
GB
1 review
0 helpful votes
Follow Peter T.
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Very useful site
June 17, 2019

I have used Shiply to move several cars (mostly non runners) and a church organ and each time I got several quotes and the "winners" of the bids were helpful, reliable and friendly.

Date of experience: June 15, 2019
GB
1 review
0 helpful votes
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Excellent
June 17, 2019

Great service I travel a lot all over the country so I can rely on this service I received many quotes will be using again

Date of experience: June 15, 2019