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Shiply Reviews Summary
Shiply has a rating of 2.6 stars from 1,022 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shiply most frequently mention customer service, phone number and total scam. Shiply ranks 18th among Shipping sites.
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So have used shiply quite a bit but this time had two rouges. 1st one, came in with the lowest quote but it turns out he dosent have any vans. He just hoovers up quotes and sends parcel force in who refuse to take the goods. So make sure you ask bidders if they are doing the job themselves, if the answer to that is no don't use them.
2nd one messed about for three weeks swore down the phone at both my collections. I cancelled him then he tried to get my stuff from the customer pretending to be the new courier. Fortunately my customer was on the ball so we called the police.
The lesson is be very careful out there as there are a lot of rouges and crooks
This is the actual quote when l had a problem with one of their franchisees,"Please note, we are not a transportation service provider, freight forwarder, broker or intermediary of any sort. The Site acts as a neutral venue through which Transport Providers
And Users can meet and enter into negotiations with a view to entering into Transactions. We are in no way involved in the actual Transaction. We have no, and assume no, control over the quality,
Safety, or legal aspects of the Jobs and/or Transactions that take place through the Site."
Essentially Shiply take no responsibility whatsoever about who, what, where, uses their site or whether the courier firms that use your site are reputable or not.
Fantastic service, good quotes, great delivery man, highly recommended, Big Stu was marvelous, great site for delivery options, fantastic prices.
Easy to get quotes, accept quotes and communicate with courier.
My items were transported safely and quickly.
Online mechanism saves time on haggling and over the phone in discussing prices. Transparent and effective process which establishes communication channel between both the parties.
Glad i came across shiply so i could get my mg delivered so quickly and the site allowed me to compare prices from different vendors
An example of excellence a very professional service and great communication throughout the process top guns all the way
Another job fulfilled by Shiply very pleased with the price communication and the care of my goods, which were a set of mirrored glass drawers. I would recommend and I would use again but do your homework look at previous posts and then make your mind up. The cheapest is not always the best.
1st time I've used shiply, so pleased I found it as it saved me a 500 mile round trip nightmare. I'm so so pleased with the quote I accepted and gentleman used.
I found the Shiply system for arranging a courier very easy and efficient, with the connection to ebay enabling couriers to view the article and submit reasonable quotes.
Item got from a - b all good communication delivery of goods what more do you need
Great service would us again
Got good price for delivery, but Shiply took £8 fee, what looks like little bit high if delivery was only £55.
Great app. Good communication. Very pleased overall. Items arrived on time and the driver went the extra mile to get the extremely heavy furniture into the house! Cheers.
No concerns all was well with the details and transportation. Driver was very professional and polite. Good guy
As the title says. I will definitely use them again. Everything was made easy, from the choice of couriers to the. Good it all went well message
I had no problem with communication, arrangement and the delivery time. Excellent value for money. Strongly recommend.
Very good service, communications and delivery guys could not have been more pleasenat and helpful. 100% recommended
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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