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Shiply

2.6

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Shiply Reviews Summary

Shiply has a rating of 2.6 stars from 1,022 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shiply most frequently mention customer service, phone number and total scam. Shiply ranks 18th among Shipping sites.

service
104
value
98
shipping
94
returns
73
quality
92

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Exellent
November 11, 2019

No quibble no problems bang on on time as promised and condition good
I ordered in one day and recieved two days later perfect i would recomend this company and i will use again for further work

Date of experience: November 11, 2019
Adrienne S.
GB
1 review
0 helpful votes
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Great service
November 11, 2019

Very easy to use site, offering multiple options that allow me as a user to give a better service to my customers through trusted courier companies.

Date of experience: November 10, 2019
Germany
1 review
0 helpful votes
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1a
November 11, 2019

1a++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: November 8, 2019
GB
1 review
0 helpful votes
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I was let down by TNT as they didn't turn up 2 days in a row! Have also experienced this with many of the larger "well known" couriers. Tried this for the first time and I can't rate it highly enough. Easy website to use. Quick response from couriers. Great communication from courier I chose. Arrived on time both at collection and delivery, gave lots of notice, nothing seemed to be a problem and it cost less than TNT we're charging me anyway! And the options for payment are great including cash on collection which gave us peace of mind. I will only use this service in future.

Date of experience: November 8, 2019
GB
1 review
0 helpful votes
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Outstanding service
November 10, 2019

Very professional service. Excellent communication and care for the furniture.

I will definitely use them again.

Date of experience: November 8, 2019
GB
1 review
0 helpful votes
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Moving a sofa bed
November 10, 2019

Excellent service I would recommend them. It was a heavy item and excellent value
Thank you very much

Date of experience: November 8, 2019
Denmark
1 review
0 helpful votes
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I chose Movecorp to move my stuff from London to Denmark. Movecorp was terrible, they picked up my things, took my money, lied through the entire process just to tell me when I was already in Denmark that they were filing for bankruptcy and they could not move my stuff. They asked me to get in touch with the British Association of Removers, but they tod me that Movecorp had not filed for liquidation, then Movecorp sent my friend an email asking if she was still moving and if she required their services.
I have not found the way to get my money back, as of now, there aren't updates about them going into administration.

I was completely lost and I had lost all hope that I would get my boxes in Denmark, all companies were telling me that they could not help picking up my boxes from Movecorp, and the rates were exorbitant, also they were giving me long waits for their services.

And then, I found Shiply. Their platform is easy to use, the rates are fair, communication is open and everything is registered, the process is straightforward, the service is great, and the deliveries are professional and timely.

I wish I had known about them sooner!

Lola

Date of experience: November 7, 2019
GB
1 review
0 helpful votes
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Excellent!
November 9, 2019

Great communication, great service, collected and delivered on time, good price! Very professional all round, Thank You, Chris!

Date of experience: November 7, 2019
GB
1 review
0 helpful votes
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Would definitely use bikemoveruk
Again highly recommended great communication and service. Fast delivery and no problems. Service so good will recommend to our local VJMC 5 *****

Date of experience: November 7, 2019
GB
1 review
0 helpful votes
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Great!
November 8, 2019

Like clockwork. Thank you. Good communication if not a bit too much but definitely helpful. Mixture of text messages, emails and phone calls.

Date of experience: November 6, 2019
GB
1 review
0 helpful votes
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Bought a sofa on e-bay. It was in Folkstone, and I am in Newcastle Upon Tyne. Worked out the cost of hiring a van and picking it up but luckily contacted Shipley and got 3 quotes within minutes, none were too far apart to cause concern. They communicated with vendor, picked it up in the afternoon of the next day (Friday) a call confirming they will arrive on Monday at 10:30 rather than the 11:00 they originally forecast. Brought it into the room I wanted, undamaged and protected, for a price that makes we worry they made no profit and was greatly less than the cost of collecting it myself!

Date of experience: November 6, 2019
GB
1 review
0 helpful votes
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Used shipleys before service was as usual excellent, will use them next time I need something transporting

Date of experience: November 6, 2019
GB
1 review
0 helpful votes
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Great Service
November 7, 2019

Shiply has been great but for an issue with a courier registered on Shiply called Ship-Station owned by Easy Pick Couriers, (*******@hotmail.com), company address is located? Mossom Lane, Blackpool, Lancashire FY5 3AA

My negative experience is with a Shiply platform courier service called Ship-Station who failed to deliver all my items, failed to reply to my calls and messages, failed to respond to a Shiply email request to resolve my missing goods. I now consider my items as stolen which by law is theft and a criminal offence as they have refused to respond on any level to deliver my goods although they were fully paid for there services.

I am still waiting to hear from Shiply as this happened 3 weeks ago?

Thanks

Date of experience: November 5, 2019
GB
1 review
0 helpful votes
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We had immediate contact that we found very useful. Booked a company that was very efficient. Excellent site

Date of experience: November 5, 2019
GB
1 review
0 helpful votes
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Great Service
November 7, 2019

What I was promised I got.

I've never used this service before, so was apprehensive, everything was all done, all I had to do was choose a courier

Paperwork electronically done, so very very easy

Date of experience: November 5, 2019
GB
1 review
0 helpful votes
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Oven delivery
November 7, 2019

I first looked on the net and looked at reviews from present to past, I placed my item sizes in and got the quotes, after choosing I got intouch in 3 days ot was delivered excellent service from start to finish

Date of experience: November 5, 2019
GB
1 review
0 helpful votes
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Good service
November 7, 2019

Good service, come without calling me before they arrived. I think that maybe its cos they r so sure that I will be at home.

Date of experience: November 5, 2019
GB
1 review
0 helpful votes
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I had just bought an American Fridge Freezer on Ebay and needed it collected and delivered from about 5 miles away. Shiply was easy to use and I quickly received lots of different quotes with a wide range in pricing and delivery slots.

I narrowed my choice down to one courier company and valued the ability to communicate via the secure channel of Shiply to refine and agree a +/- 2 hour collection and delivery band acceptable to all parties BEFORE committing to go with this company.

Shiply is a great service, and the company I chose comes highly recommended.

Alastair H

Date of experience: November 4, 2019
GB
1 review
0 helpful votes
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Great service
November 6, 2019

Nothing but prase for the service given and the people that run it,
Would recommend it to any one that needs hlpe to have somthing picked up

Date of experience: November 4, 2019
GB
1 review
0 helpful votes
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The service provided by Shiply was excellent from commencement of contract to collection and delivery of item by transporter (bigsi04) and would be highly recommended.

Date of experience: November 4, 2019