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Shipito

3.3

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Shipito Reviews Summary

Shipito has a rating of 3.3 stars from 870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years and shipping costs. Shipito ranks 6th among Mail Forwarding sites.

service
171
value
171
shipping
169
returns
123
quality
161

We monitor reviews for authenticity

Portugal
1 review
0 helpful votes
Follow Catia Y.
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Very satisfied
September 1, 2019

The item arrived quickly and in perfect condition, very well packed. I highly recommend to use shipito to everyone who hadn't tried yet

Date of experience: September 1, 2019
April B. Shipito Rep
over a year old

Thank you for the review!

Switzerland
1 review
0 helpful votes
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Delivered
August 15, 2019

Perfect service. Package processing was quick and everything arrived in perfect condition. I will use this company again.

Date of experience: August 14, 2019
April B. Shipito Rep
over a year old

Thank you for the great review!

-Shipito team

Canada
1 review
0 helpful votes
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Only two issues rectified quickly in all the years. So not believe any super bad review. Definitely a professional company and not scammers.

Date of experience: August 7, 2019
April B. Shipito Rep
over a year old

Thank you Paul! We do our best to get customers all the U.S. products they want.
The Shipito team appreciates you!

GB
1 review
1 helpful vote
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Do not set up a mailbox with this company under ANY circumstances. They are a fraudulent scam company who are well known to US law enforcement. I was a very light user. Packages weighing under 200g sent to their mailbox are held hostage until the user pays 70USD upfront, they lie on the customs declarations regarding on the contents of the box,; a box weighing under 200g was listed at a value of 200USD - actual value 50USD - which resulted in a £70UK import charge and they refuse to post items which was cost less than 10 dollars unless you pay them £100. I have reported to both UK and US police forces and intend to take legal action against them.

They refuse to close down the mailbox and they refuse to delete personal information - including credit credits (which I cancelled) - but still have official ID, full names and addresses.

AVOID THIS COMPANY AT ALL COSTS

Date of experience: August 3, 2019
April B. Shipito Rep
over a year old

I'm sorry you had a bad experience. Please email me your suite number so I can look into what happened. [email protected]
With your suite number, I can also delete your account. I'm not sure what happened but we will delete your account when you are ready.

France
1 review
0 helpful votes
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Perfect
July 27, 2019

As always is really perfect
Quality and quick shipement
Thanks for the service
A nice and responsive team
I'm in france and shipito remains the best solution to put american products to wear of us

Date of experience: July 26, 2019
April B. Shipito Rep
over a year old

Thank you for the great review!

-Shipito Team

GB
1 review
0 helpful votes
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Easy like Sunday morning
July 1, 2019

This was the second time I used shipto and it was even easier than the last. Mainly cause of the initial great experience I knew what to expect and the process. Will be using them again and again for sure.

Date of experience: July 1, 2019
France
1 review
0 helpful votes
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Très bien
July 1, 2019

Rapide, clair et honnête. Facile d'utilisation. Passage en douane quand on paie sans problème. Le tout est d'utiliser ce site sans velléité de triche...

Date of experience: July 1, 2019
April B. Shipito Rep
over a year old

L'équipe de Shipito vous remercie pour ces retours positifs.

Angola
1 review
0 helpful votes
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Thanks you, for your service. Once again my package was delivered with sucess. 9 years without issues... Thanks..

Date of experience: June 27, 2019
April B. Shipito Rep
over a year old

The Shiptio team loves to hear such positive feedback. We look forward to helping you ship!

Switzerland
1 review
0 helpful votes
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Super Sache kann ich nur empfehlen. Schnelle Lieferung gute Web Seite, gute Optionen Zusatz Dienstleistungen.

Date of experience: June 5, 2019
April B. Shipito Rep
over a year old

Vielen Dank!

France
1 review
0 helpful votes
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Always perfect service
June 2, 2019

I'm always very satisfied, they are fast, my requests are always done exactly as I wish, they are doing really great job

Date of experience: June 1, 2019
April B. Shipito Rep
over a year old

Thank you for giving us your feedback. We try our best to make Shipito the best it can be.

Czechia
1 review
0 helpful votes
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My experience with Shipito
June 2, 2019

I am Shipito costumer for many years and I am still very satisfied with this company and its services.

Date of experience: June 1, 2019
April B. Shipito Rep
over a year old

The Shipito Team is thrilled to get such positive feedback. Thank you! We really try our best.

BO
1 review
2 helpful votes
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It's a ridiculous company that changes rules as they go. They are the most overpriced forwarding service. For a small package that cost 30$ they will offer these expensive 100$+ shipping fees while the cheapest airmail is completely UNRELIABLE. I lost ALL the packages sent via airmail. So that forced me to use USPS express which charged 124$ for a less than 1.5kg 30$ package. A similar package cost 39$ to ship via USPS express in Planet Express.
Please don't use shipito. They charge for everything. Their priced are expensive as hell and their only affordable one is handled by RRD logistics which is not good and lose the packages. Seriously Google RRD logistics and see the reviews. Your package shipped by airmail is going to get lost. Then you are stuck paying 100$ for a express or courier service. On top of fees and lateness. Shipito takes almost 4 days to ship a package. While planet express will do it in 2 days.
Do not go there. Don't give them more money. They are scammers.

Date of experience: May 29, 2019
April B. Shipito Rep
over a year old

I’m sorry to hear about your bad experience and we thank you for identifying this issue. We do have two new shipping options for our customers that have been more reliable and cost-effective. We have updated pricing from DHL and USPS now offers ePacket which is a great price and everything arrives sooner and with tracking! Please email me at [email protected] so we can help make this right.

Switzerland
1 review
0 helpful votes
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Schnell und zuverlässig
May 24, 2019

Super Service. Hat alles hervorragend und zuverlässig geklappt!
Das handling ist auch sehr einfach! Kann ich sehr weiter empfehlen!

Date of experience: May 22, 2019
GB
1 review
0 helpful votes
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The account was easy to set up, pictures were sent as soon as the parcel arrived and then packaged and prepared for shipping to the UK. These guys do it all for you at a very competitive price.

Date of experience: May 22, 2019
April B. Shipito Rep
over a year old

The Shipito Team is thrilled to receive such positive feedback and we are proud to help you ship around the world! We are excited to help you with your future shipping needs!

Romania
1 review
0 helpful votes
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I use Shipito for a few years now. I am super happy with their professionalism and that every time everything worked perfectly. The even once helped me import some stuff to their warehouse in Austria and handled the import documents. I can't recommend them enough!

Date of experience: May 22, 2019
April B. Shipito Rep
over a year old

At Shipito we do our best to get our customers what they need. Thank you for the recommendation, we really appreciate it.

France
1 review
0 helpful votes
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Good service, highly recommend
May 23, 2019

Shipito is a really good service, highly recommend. Always good. Package delivered in time. Really fast

Date of experience: May 22, 2019
April B. Shipito Rep
over a year old

We love getting such great feedback. The team at Shipito is excited to help you with all your future shipping needs!

South Africa
1 review
0 helpful votes
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Great Service
May 6, 2019

Love dealing with the company, their service is the best I have experienced in a service industry, keep it up

Date of experience: May 5, 2019
California
1 review
0 helpful votes
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Super zu 100%
April 20, 2019

Es hat wieder alles super geklappt...
Es war mein 14. Paket und ich bin zu 100% zufrieden. Danke...; o)

Date of experience: April 18, 2019
Germany
1 review
0 helpful votes
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Fast and reliable service. My shipments are packed well, delivered quickly to Germany and the shipping cost is very reasonable.

Date of experience: April 4, 2019
Australia
1 review
0 helpful votes
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No issues with these guys, I live in Australia and some items cannot be delivered here. So I used Shipito and they were fantastic in organising the shipping and everything. Thank You!

Date of experience: March 27, 2019