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Shipito has a rating of 3.3 stars from 870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years and shipping costs. Shipito ranks 6th among Mail Forwarding sites.
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The item arrived quickly and in perfect condition, very well packed. I highly recommend to use shipito to everyone who hadn't tried yet
Perfect service. Package processing was quick and everything arrived in perfect condition. I will use this company again.
Thank you for the great review!
-Shipito team
Only two issues rectified quickly in all the years. So not believe any super bad review. Definitely a professional company and not scammers.
Thank you Paul! We do our best to get customers all the U.S. products they want.
The Shipito team appreciates you!
Do not set up a mailbox with this company under ANY circumstances. They are a fraudulent scam company who are well known to US law enforcement. I was a very light user. Packages weighing under 200g sent to their mailbox are held hostage until the user pays 70USD upfront, they lie on the customs declarations regarding on the contents of the box,; a box weighing under 200g was listed at a value of 200USD - actual value 50USD - which resulted in a £70UK import charge and they refuse to post items which was cost less than 10 dollars unless you pay them £100. I have reported to both UK and US police forces and intend to take legal action against them.
They refuse to close down the mailbox and they refuse to delete personal information - including credit credits (which I cancelled) - but still have official ID, full names and addresses.
AVOID THIS COMPANY AT ALL COSTS
I'm sorry you had a bad experience. Please email me your suite number so I can look into what happened. [email protected]
With your suite number, I can also delete your account. I'm not sure what happened but we will delete your account when you are ready.
As always is really perfect
Quality and quick shipement
Thanks for the service
A nice and responsive team
I'm in france and shipito remains the best solution to put american products to wear of us
Thank you for the great review!
-Shipito Team
This was the second time I used shipto and it was even easier than the last. Mainly cause of the initial great experience I knew what to expect and the process. Will be using them again and again for sure.
Rapide, clair et honnête. Facile d'utilisation. Passage en douane quand on paie sans problème. Le tout est d'utiliser ce site sans velléité de triche...
L'équipe de Shipito vous remercie pour ces retours positifs.
Thanks you, for your service. Once again my package was delivered with sucess. 9 years without issues... Thanks..
The Shiptio team loves to hear such positive feedback. We look forward to helping you ship!
Super Sache kann ich nur empfehlen. Schnelle Lieferung gute Web Seite, gute Optionen Zusatz Dienstleistungen.
Vielen Dank!
I'm always very satisfied, they are fast, my requests are always done exactly as I wish, they are doing really great job
Thank you for giving us your feedback. We try our best to make Shipito the best it can be.
I am Shipito costumer for many years and I am still very satisfied with this company and its services.
The Shipito Team is thrilled to get such positive feedback. Thank you! We really try our best.
It's a ridiculous company that changes rules as they go. They are the most overpriced forwarding service. For a small package that cost 30$ they will offer these expensive 100$+ shipping fees while the cheapest airmail is completely UNRELIABLE. I lost ALL the packages sent via airmail. So that forced me to use USPS express which charged 124$ for a less than 1.5kg 30$ package. A similar package cost 39$ to ship via USPS express in Planet Express.
Please don't use shipito. They charge for everything. Their priced are expensive as hell and their only affordable one is handled by RRD logistics which is not good and lose the packages. Seriously Google RRD logistics and see the reviews. Your package shipped by airmail is going to get lost. Then you are stuck paying 100$ for a express or courier service. On top of fees and lateness. Shipito takes almost 4 days to ship a package. While planet express will do it in 2 days.
Do not go there. Don't give them more money. They are scammers.
I’m sorry to hear about your bad experience and we thank you for identifying this issue. We do have two new shipping options for our customers that have been more reliable and cost-effective. We have updated pricing from DHL and USPS now offers ePacket which is a great price and everything arrives sooner and with tracking! Please email me at [email protected] so we can help make this right.
Super Service. Hat alles hervorragend und zuverlässig geklappt!
Das handling ist auch sehr einfach! Kann ich sehr weiter empfehlen!
The account was easy to set up, pictures were sent as soon as the parcel arrived and then packaged and prepared for shipping to the UK. These guys do it all for you at a very competitive price.
The Shipito Team is thrilled to receive such positive feedback and we are proud to help you ship around the world! We are excited to help you with your future shipping needs!
I use Shipito for a few years now. I am super happy with their professionalism and that every time everything worked perfectly. The even once helped me import some stuff to their warehouse in Austria and handled the import documents. I can't recommend them enough!
At Shipito we do our best to get our customers what they need. Thank you for the recommendation, we really appreciate it.
Shipito is a really good service, highly recommend. Always good. Package delivered in time. Really fast
We love getting such great feedback. The team at Shipito is excited to help you with all your future shipping needs!
Love dealing with the company, their service is the best I have experienced in a service industry, keep it up
Es hat wieder alles super geklappt...
Es war mein 14. Paket und ich bin zu 100% zufrieden. Danke...; o)
Fast and reliable service. My shipments are packed well, delivered quickly to Germany and the shipping cost is very reasonable.
No issues with these guys, I live in Australia and some items cannot be delivered here. So I used Shipito and they were fantastic in organising the shipping and everything. Thank You!
Answer: You will fill in your number. If the site will only accept a US phone number you will need to create one. https://www.shipito.com/en/help/faq/getting-started#phone
Answer: We do not have any open positions outside the USA at this time.
Answer: Definitely. I got my parcel in excellent condition.
Answer: Please send your Ticket number to [email protected]
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Thank you for the review!