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ShipitoReviews 870

3.3

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Shipito Reviews Summary

Shipito has a rating of 3.3 stars from 870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years and shipping costs. Shipito ranks 6th among Mail Forwarding sites.

service
171
value
171
shipping
169
returns
123
quality
161

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Australia
1 review
1 helpful vote
Follow Graham S.
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We paid a few dollars extra to with a slightly faster international shipper, and it arrived 4 days later. For that to have happened, there must have been a plane out on that day, and they managed to get it on the early delivery run to the airport! Outstanding!

Date of experience: June 2, 2016
Brazil
1 review
1 helpful vote
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Shipito fortunately uses good quality boxes, hard cardboard made. Employees don't compact boxes as much as we desired, so unnecessary free space is still seen, making boxes greater and pushing shipping methods to the more expensive ones. Also, Shipito rates raised! Shipping costs are still very high. I thought Shipito would be able to negotiate better shipping rates with carriers, due to its huge shipping volume, but customers don't seem to notice it after all.

Date of experience: June 2, 2016
GB
1 review
1 helpful vote
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Absolutely amazing service. You will not find anything like this anywhere else. So much information provided, such good pictures and such an amazing price. It's actually as close to receiving the parcels to your house as you will ever get without having to use your actual address. I have used their service for over $30,000 worth of goods over 6 months and it has been nothing but amazing.

Date of experience: June 2, 2016
Kuwait
2 reviews
4 helpful votes
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I have a love/ hate relationship with Shipito. In the past 6 months i've moved about 40 packages so i use them a fair bit.

Sometimes, the service is amazing. Packages are checked in immediately and mailed out immediately. At other times, the packages take over a day to action. When running a business, i need my packages out asap. I live in Kuwait and the weekends are Fri/ Sat and the WH is closed on the american weekend which is sat/ sun so that causes a lot of invonvenience. I would prefer a service that had at least reduced hours of working on the weekend rather than being shut. Some customer service agents don't care and aren't afraid to show it.

TLDR: when it works it works great but if you're time bound, i wouldn't recommend them.

Date of experience: June 1, 2016
GB
1 review
0 helpful votes
Follow Antony H.
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Shipito's great when you want to buy from the US market, usually because things aren't available in you home market.
Do your home work thou, as import and handling fee's can add substantial cost's to your purchases.

Date of experience: June 1, 2016
Uruguay
1 review
0 helpful votes
Follow Diego P.
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New record time.
June 1, 2016

Package reached me (in Uruguay) in two weeks. That's a record time. Keep it up, guys!

Date of experience: June 1, 2016
South Africa
1 review
0 helpful votes
Follow Kamil C.
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Ive been using shipito for almost 2 years now, best service for getting your US based shopping consolidated for shipping, you save loads with the services they provide.
Well done guys, keep it up.

Date of experience: June 1, 2016
RU
1 review
0 helpful votes
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Great service
June 1, 2016

Especially after the updates site updates. But all is not well-translated, this may cause difficulty for the people who do not understand English, but it's not a problem.

Date of experience: June 1, 2016
Australia
1 review
0 helpful votes
Follow Margaret S.
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Was initially scared to get a US forwarding address to get packages in Australia but it's been so easy with Shipitto. I like that you can even choose from a range of postal companies and the prices are all shown. Without this I would never have been able to make purchases on Adidas.com for things that sold out long ago in Australia and I've bought from Glossier too (they notoriously only ship to the US). Recommended!

Date of experience: May 31, 2016
Brazil
1 review
0 helpful votes
Follow Luis F.
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Very Good!
June 1, 2016

It was my first time in Shipito. I'm pleased with the company. They work well and seriously.
The Chat is very good. They reply fast and explain everything. Certainly, I wil send another package to them. Congratulations to you and the staff. Thanks a lot.

Date of experience: May 31, 2016
France
1 review
1 helpful vote
Follow Jose R.
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Very good performance, fast and secure. Friendly staff. Good for shopping on the most popular US stores and shipped to Europe.

Date of experience: May 31, 2016
Brazil
1 review
0 helpful votes
Follow natali i.
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It was fast and secure but I paid another tax in my country.

Date of experience: May 31, 2016
Australia
1 review
1 helpful vote
Follow Danual M.
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Shipito have assisted in shipping my US packages to Australia for over a year now and I have been nothing but impressed with their service. I think the best thing about Shipito's service is the option to consolidate or send individually, next to the timeliness of processing my request. I've already suggested Shipito to many of my colleagues and will continue to do so. Thank you!

Date of experience: May 30, 2016
PF
1 review
1 helpful vote
Follow Fabien M.
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Efficient and with very Nice customer assistance through chat.

Date of experience: May 30, 2016
Austria
3 reviews
4 helpful votes
Follow Ricardo N.
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Shipping an accessory, a holster, is not against the law. Shipping a part for a weapon it is. Paid a lot to get it shipped back to the Merchant and Shipito just dint care whatsoever. Every-time I use Shipito services nowadays, either they increase their shipping rates by over 147%, double their admin fees or lose my packages. This time, they blocked me a parcel from being shipped. A total disrespect for their customer, which are abroad and relying on them to get those little packages sent out through a reliable and trustworthy company. When I first signed up with Shipito for some years now, they were not like that. You´d feel welcome and cared. Administration has changed since, so as the people and the service quality

Date of experience: May 29, 2016
Australia
1 review
1 helpful vote
Follow Aimee L.
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Have been using for 7 years, in two countries, always reliable and good value!

Date of experience: May 29, 2016
RU
2 reviews
1 helpful vote
Follow Kirill S.
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Excellent mediator
May 28, 2016

Cheap and fast delivery. No problems and delays. I am very glad!

Date of experience: May 28, 2016
Brazil
1 review
2 helpful votes
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Excellent
May 28, 2016

Shipito an optimal international shipping company.

As for Brazil, the country of corruption and corrupt scoundrels.

It creates laws for everything, more a way of corrupting the low-income citizen and enrich the coffers of corruption.

In the end, the feeling is imminent: there seems to be an effort by big government to, if not difficult to make international purchases, make the most financial advantage of them.

Corruption is huge in Brazil, which even the post office joined this means to raise more money for corrupt government.

Date of experience: May 27, 2016
Spain
1 review
1 helpful vote
Follow Mireia P.
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Everything perfect
May 28, 2016

Super fast shipping, nice packed, customer service so friendly. Thanks so much :) it's always a pleasure working with you

Date of experience: May 27, 2016
Texas
1 review
1 helpful vote
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Shipito take good care of my mail, low prices, no annual fees and good customer service over chat.

Date of experience: May 26, 2016