Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shipito

Shipito

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shipito?
grey stargrey stargrey stargrey stargrey star

Shipito Reviews Summary

Shipito has a rating of 3.3 stars from 870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years and shipping costs. Shipito ranks 6th among Mail Forwarding sites.

service
171
value
171
shipping
169
returns
123
quality
161

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow p b.
Unfollow p b.
Share Review
Report Review

Great work
May 28, 2017

Great work as always, service and handling is quick and reliable. The packages always come well packed too.

Date of experience: May 25, 2017
RU
1 review
0 helpful votes
Follow DMITRY S.
Unfollow DMITRY S.
Share Review
Report Review

Very good
May 28, 2017

All ok, no problem. In General, good. As always I would like more cheaper, than being "today". The only drawback is that forgot to fill a blank space in the box...

Date of experience: May 25, 2017
Australia
1 review
1 helpful vote
Follow Bill S.
Unfollow Bill S.
Share Review
Report Review

I have used this service since 2013 and while it started fine it has steadily declined to the point where I just cancelled my subscription. Customer service tickets are not answered. Every action is a new charge, and it all adds up when you pay twice for things. I'm guessing they get a cut of every freight charge because the boxes are always bigger than they need to be - at my expense.
Look for a better alternative.

Date of experience: May 25, 2017
April B. Shipito Rep
over a year old

Hi Bill, I'm sorry to hear about your customer experience. Do you have a moment to chat about it?

Australia
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

Ordered stock from 3 different supplier, 5 different packages, I was emailed upon each delivery and a photo of each package was sent to me. I chose to consolidate and have Shipito repackage into one box which saved heaps in shipping. Once paid for the stock arrived in 3 or 4 days to Australia. Great service and simple web based processing.

Date of experience: May 24, 2017
Australia
2 reviews
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

On the Ball
May 27, 2017

Always delivered fast, occasionally only they tend, to be inflexible --- but follow rules.
Never had any real big issues and even there normal service is fast

Date of experience: May 24, 2017
Australia
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Share Review
Report Review

Working with Shipto
May 27, 2017

Always on time, reasonably priced, well packaged, if any problems have occurred they have been felt with promptly

Date of experience: May 24, 2017
South Africa
1 review
0 helpful votes
Follow Jayson M.
Unfollow Jayson M.
Share Review
Report Review

Great service
May 27, 2017

Am very satisfied with shipito service, they are very efficient and delivers great service. I can say with great pride that their customers satisfaction is their top priority.

Date of experience: May 24, 2017
Brazil
1 review
0 helpful votes
Follow Hiran A.
Unfollow Hiran A.
Share Review
Report Review

The Best!
May 26, 2017

Shipito is the easiest and fastest way to get your purchases at home.
Affordable shipping costs and a intuitive site give user an easy navigation, allowing him/her to choose the best option to get purchases in hand at no time.

Date of experience: May 24, 2017
Brazil
1 review
0 helpful votes
Follow Fabio C.
Unfollow Fabio C.
Share Review
Report Review

Excelente
May 26, 2017

O preço cobrado pelo serviço esta na media do mercado, o envio da mercadoria foi muito rápido e sem complicações. Não tive problema nenhum, recomendo com toda certeza a shipito.

Date of experience: May 24, 2017
Brazil
1 review
0 helpful votes
Follow Paschoal M.
Unfollow Paschoal M.
Share Review
Report Review

Great service.
May 23, 2017

I am very satisfied.
Great service.
I will use again sun as possible.
Thank you!

I am very satisfied.
Great service.
I will use again sun as possible.
Thank you!

I am very satisfied.
Great service.
I will use again sun as possible.
Thank you!

Date of experience: May 22, 2017
Australia
1 review
0 helpful votes
Follow Artem A.
Unfollow Artem A.
Share Review
Report Review

I'm using this service for more than 5 years now and have only positive experience. Sometimes exterior pictures of the parcels ar not clear, but you can ask Shipito to retake it for free.

Date of experience: May 21, 2017
Australia
1 review
1 helpful vote
Follow Ben S.
Unfollow Ben S.
Share Review
Report Review

Very reliable mail proxy
May 22, 2017

From every step of the process of forwarding my mail or any special requests are professionally done quickly with very verbose in the details.

I've never tried any other mail proxy service, and I honnestly don't really see a reason why I should.

Date of experience: May 21, 2017
Brazil
2 reviews
7 helpful votes
Follow Cleber H.
Unfollow Cleber H.
Share Review
Report Review

THANKS
May 23, 2017

After a problem with a package, they took some time to solve the problem. Now its all good. Thank you so much.

Date of experience: May 21, 2017
April B. Shipito Rep
over a year old

Cleber, I’m sorry to hear about your customer experience. We ship thousands of packages everyday but very much believe every customer experience is important. I’d like to get to the bottom of your issue and find out which customer support rep worked on your case.

RU
1 review
0 helpful votes
Follow Marina N.
Unfollow Marina N.
Share Review
Report Review

Great Shipito!
May 22, 2017

Fast, simple, reliable, convenient. Different ways of delivery through postal services. Order processing is 2 dollars.

Date of experience: May 20, 2017
Greece
1 review
0 helpful votes
Follow NIKOLAOS K.
Unfollow NIKOLAOS K.
Share Review
Report Review

Far ahead from others
May 22, 2017

So far, I have delivered twice to Europe. The parcels arrived much earlier than expected and carefully wrapped.
Excellent communication.
Prompt response
Meticulous work
For brevity's sake: SECURE!

Date of experience: May 20, 2017
France
1 review
0 helpful votes
Follow laurent a.
Unfollow laurent a.
Share Review
Report Review

Efficiency, speed and happiness
May 22, 2017

Sending us in france, perfect and fast. For my next order, I continue with Shipito, the service is well present and effective

Date of experience: May 20, 2017
Brazil
1 review
0 helpful votes
Follow Renato B.
Unfollow Renato B.
Share Review
Report Review

Great
May 22, 2017

Great so far. The packages arrived without damage and in time. Great. Great. Great. Great. Great. Great. Great.

Date of experience: May 20, 2017
France
1 review
0 helpful votes
Follow Guillaume D.
Unfollow Guillaume D.
Share Review
Report Review

Job done. Perfectly!
May 22, 2017

Useful tip to know for every European people who buy things in the USA. Should have done this earlier!

Date of experience: May 20, 2017
Ohio
1 review
0 helpful votes
Follow Rodrigo V.
Unfollow Rodrigo V.
Share Review
Report Review

Excellent!
May 22, 2017

Very fast, and easy to use.
Totally reliable and very organized.
Will use it again soon.
Totally recomeded.
Thanks

Date of experience: May 20, 2017
Brazil
1 review
0 helpful votes
Follow Jackson B.
Unfollow Jackson B.
Share Review
Report Review

Love it
May 22, 2017

The first time I used this type of service. I was delighted with the proficiency and agility of the Shipito team. Congratulations to all of you.

Date of experience: May 20, 2017