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Shipito

3.3

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Shipito Reviews Summary

Shipito has a rating of 3.3 stars from 870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shipito most frequently mention fast delivery, many years and shipping costs. Shipito ranks 6th among Mail Forwarding sites.

service
171
value
171
shipping
169
returns
123
quality
161

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Italy
1 review
5 helpful votes
Follow JS R.
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C'est devenu n'importe quoi, les prix ont quasiment triplé en quelques années à peine! Entre les frais de regroupement, les frais d'envoi exorbitants et les frais de douane que je n'étais pas censé payer, j'ai dû avancer près de 100$ pour un colis plus que modeste. MINABLE.
Filez sur myMallBox et arrêtez de donner de l'argent à ces escrocs!

Date of experience: November 1, 2018
Nigeria
1 review
0 helpful votes
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Best shipping site ever
October 11, 2018

I'm staying in Nigeria and i've have used shipito to ship my packages for a total of four times now, and each time i always receive my packages right on time and in good condition. They always help whenever i don't understand something or am having a problem. I just love them

Date of experience: October 11, 2018
Brazil
1 review
0 helpful votes
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I have been with them for two years they are always on the top of the game! I always get my purchases on time, if something comes up the security team will handle it for you! Thanks to provide an excellent job since 2016

Date of experience: October 5, 2018
Croatia
1 review
0 helpful votes
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Great service
September 13, 2018

I have had a Shipito account since 2014 but used only 3 times so far, no problems whatsoever. It works as advertised and they have earned my trust. Ordered a UV protection rashguard from Quicksilver on Aug 6 2018. My package arrived Sept. 7, weeks before the calculated delivery date, even though i used the cheapest and the slowest Airmail Economy delivery option (to Croatia, Europe). Very satisfied with the service, and will definitely keep using it.

Date of experience: September 12, 2018
Ireland
1 review
0 helpful votes
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Amazing service every time. Love dealing with this company. Professional informative and always online to take enquiries. Speedy efficient service and dependable with a great choice of shipping methods. Looking forward to my next delivery already! Thanks guys. Audrey E Byrne@ Twig And Berries Dublin Ireland.

Date of experience: September 11, 2018
Norway
1 review
0 helpful votes
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Shipito is great
September 8, 2018

I've been using Shipito for over a year. I've had at least 20 packages shipped to me and I've never had a problem with them. My packages always arrive within a few weeks and in perfect condition. Shipito has given me the opportunity to order things from several online stores that does not ship to my country. I would strongly recommend Shipito.

Date of experience: September 8, 2018
Ghana
1 review
0 helpful votes
Follow Dugbazah J.
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Shipito has good customer service, they do exactly what you want them to do. I like their services. I'll recommend shipito.

Date of experience: September 6, 2018
Saudi Arabia
1 review
0 helpful votes
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Shipito
September 2, 2018

I would highly recommend and use the Shipito Mail to get the most out of our experience. Myus. Ship and shipped...

Date of experience: September 1, 2018
Germany
1 review
6 helpful votes
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This site is a scam
August 18, 2018

Greeting,

I want to talk about my disappointing experience with Shipito.
Earlier this month i bought a new phone and unfortunately decided to use their service.

Then suddenly they locked my account Under the pretext of security issues and asked for forms of IDs.

And after sending them both my passport and national ID, However, they just deactivated my acc. And stole my item.

I paid a lot of money for this device and for its shipment, i also waited for too much time but it was all in vain, and they simply stole it

Date of experience: August 18, 2018
April B. Shipito Rep
over a year old

Unfortunately your ID's were fraudulent. The merchandise is going back to the seller.

Singapore
2 reviews
4 helpful votes
Follow DAN C.
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Approximately 1 year ago, Shipito was sold to a new entity. Although, the new owners seem to be more organised, and professional, the pricing of services has "quietly" increased, the mailboxes have gotten smaller, without notifying their clients. This is not good business...

Date of experience: August 4, 2018
April B. Shipito Rep
over a year old

Dan there is no limit to mailboxes. We have the longest storage in the industry 90 days in Hawthorne and Tualatin, 180 days in Minden

Albania
1 review
0 helpful votes
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Great Service!
August 6, 2018

This is the first time I used their service and I'm fully satisfied with Shipito. I used the Assisted Purchase to buy an iPad and the pencil from the Apple store. They consolidated the items into one package and this made me save half of the shipping costs. :)

Date of experience: August 4, 2018
April B. Shipito Rep
over a year old

Thank you

Brazil
1 review
0 helpful votes
Follow Andre O.
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Excelente
August 2, 2018

Ótimo atendimento, a compra assistida facilita muito e é segura.
O produto chegou nos conformes
Recomendo e continuarei a utilizar.

Date of experience: August 1, 2018
April B. Shipito Rep
over a year old

Obrigado!

Brazil
1 review
0 helpful votes
Follow GERALDO F.
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I was very well attended in the chat and all my special requests were carried out fast, product dispatched fast for delivery, very satisfied.

Date of experience: July 30, 2018
April B. Shipito Rep
over a year old

Thank you

Canada
1 review
7 helpful votes
Follow Dan D.
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Lost my package. Asked for invoices, shipper;'s information and receipts. Provided all but haven't heard from them in days. Good thing there was limited value in the item sent to Shipitto. Test run and they FAILED!

I am looking elsewhere... totally dissatisfied. Couldn't give them a zero!

Date of experience: July 30, 2018
April B. Shipito Rep
over a year old

Hi Dan, Can you email your suite number to [email protected] and I will look into your issue.

Austria
1 review
2 helpful votes
Follow Bernhard R.
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My first experience with shipito was absolutely positive. Consolidated a few packages and added some wrapping paper and I'm pretty sure that I saved some money with the first shipment even though I paid for a Membership for one year...

Date of experience: July 30, 2018
April B. Shipito Rep
over a year old

Thank you

Finland
1 review
0 helpful votes
Follow Maaria S.
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Great service
July 29, 2018

Have received 3 packages so far and everything has worked great. Its great that they provide this service otherwise we couldnt order from several places to europe

Date of experience: July 27, 2018
April B. Shipito Rep
over a year old

Thank you

India
1 review
4 helpful votes
Follow Dechen l.
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This is my first time using shipito. They are currently holding two of my packages as hostages.
First they misplaced one of my package. I emailed them, they found it and the same was showing in my account... BUT what I see are additional "special charges" slapped on to it. Photos $2, customs declaration $5 plus is would have to pay extra charges which they have declared beforehand which are $2 per package, $3 for consolidation and $10 monthly membership fee if you want the option of package consolidation.
Now my i don't know why my account is under review. They want me to fill two identification form for different name? And submit invoices of my purchase. Wtf! P.s. One of them being a nickname. How on earth would I submit documents for a nickname! It was only my account name... Wtf!
I cannot submit the required documents for a nickname and so I think I'll have to give up on my package? I bought those with my hard earned money you $#*!s! Not by just thugging people thousands of miles away.
But what I am is persistent. I'll be posting this review in every platform that would be available to me.

Date of experience: July 19, 2018
April B. Shipito Rep
over a year old

All accounts go into security review when package names do not match. Its easy to solve. If the packages are yours just submit the ID's that match those packages.

GB
1 review
0 helpful votes
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Great service.
July 14, 2018

This time I used the consolidation option for some heavy car parts that were not available here in Australia. Live chat quickly explained how to upgrade and do the consolidation.
Good value for the excellent work they did repacking into one box. Shipping the heavy parts was expensive, but I could wait and choose the slow cheap option. A big saving on shipping individual items.
- Tom.

Date of experience: July 14, 2018
April B. Shipito Rep
over a year old

Thank you

Utah
1 review
3 helpful votes
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Had Shipito forward 66 parcels to me between 2011 and 2015. Never had any issues. Now that I want to close my account am being given the run-around and getting nowhere. Getting sent from one department to another with no help in getting my funds refunded and the account closed.

Date of experience: July 5, 2018
April B. Shipito Rep
over a year old

Please email [email protected] and I will help you out.

RU
1 review
0 helpful votes
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All fine!
July 4, 2018

All fine and fast delivery to Russia! I'll use this service again. My friend recommend me Shipito and I'm happy to use it.

Date of experience: July 3, 2018
April B. Shipito Rep
over a year old

Thank you