ShedsWorld.co.uk

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

ShedsWorld.co.uk Reviews Summary

ShedsWorld.co.uk has 69 customer reviews and ranks 60th in the Self Storage category. Common review topics include delivery date.

Write a review
Reviews that mention popular topics
GB
1 review
3 helpful votes
Follow nat j.
Unfollow nat j.
Share Review
Report Review

POOR QUALITY SHEDS, INCOMPETENT SALESPEOPLE GOT MY ORDER WRONG TWICE, LATE DELIVERY, NO CUSTOMER SERVICE SKILLS, AVOID AT ALL COSTS, PAY A BIT MORE AND GET A QUALITY SHED, AND SERVICE!

Date of experience: September 19, 2012
GB
1 review
4 helpful votes
Follow Sam W.
Unfollow Sam W.
Share Review
Report Review
Just a pity I cant give it NO stars coz I would
August 10, 2012

Just a pity I cant give it NO stars coz I would. Terrible company to deal with, cs no help whatsoever. First shed arrived wrong size, waited a week and 2nd shed came with damage on it. Both times had already emptied old shed in anticipation of new shed arriving, each time had to put all stuff back in again. Complete waste of 2 full days and still no new shed. Will now order from a more reputable company, even if it may be a bit more but hey ' you gets what you pay for folks' Lesson learned, cheapest is NOT best.

Date of experience: August 10, 2012
GB
1 review
4 helpful votes
Follow julia c.
Unfollow julia c.
Share Review
Report Review

Julia c. This company is crap on delivery, the webpage states delivery 5-7 days we actually had to wait over 2 weeks customer service and the actually product as well we ordered a shed we were told we would recieve a phone call an hour before it was due to be delivered. We never recieved that (not surprised as the shed was delivered at 530am!) so they would have to ring us at 430! The bloke could not care less. When we assembled the shed the front panel was split and the rear apex is split as well and sinse has fallen apart the floor is flimsey and cracked and cant take the weight of the shed and it is made poorly the roof does not line up either we have been pased from pillar to post never get phone calls back when they say they will or if they do it is after 9pm this firm is highly NOT recomended so be warned!

Date of experience: July 24, 2012
GB
1 review
4 helpful votes
Follow Jeff D.
Unfollow Jeff D.
Share Review
Report Review

At my age I should know you really do only get what you pay for!
Ordered a shed on 2-5 days delivery. Took a month to deliver and then the driver refused to carry it to the back of the house. "kerbside only mate!"

If it wasn't for the £100 returns charge, I would have sent it straight back. The quality is really poor. Badly fitting, flimsy made panels. Split wooden supports and extremely flimsy construction. Only 5ft 6 inches head clearance at the door and purlin hight. Made for little people only.

I just hope we don't have any strong winds or heavy snow!

Stay away from them.

Date of experience: July 18, 2012
GB
1 review
5 helpful votes
Follow Lee M.
Unfollow Lee M.
Share Review
Report Review

Awful company ordered a shed as website said 2-7 working days for delivery, I then get a call saying earliest available date is two weeks later as they have no one in my area before then! Cancelled order after three unanswered emails still waiting for a refund which they said that can not process until they can confirm my order has not been dispatched! Then they advise it will take 7 working days for my money to be refunded DO NOT ORDER FROM THIS COMPANY FALSE ADVERTISING ON DELIVERY DATES AND AWFUL CUSTOMER SERVICE

Date of experience: June 13, 2012
GB
1 review
6 helpful votes
Follow Ria H.
Unfollow Ria H.
Share Review
Report Review
First ordered a shed nearly a month ago
July 11, 2013

First ordered a shed nearly a month ago. Confirmation email was correct but when delivery got nearer, we realised the wrong shed was about to be delivered. Order had to be cancelled and placed again. This happened a couple more times! The final time, we found out Shedsworld had not even placed a new order with the supplier. We have now given up on ever receiving this shed and have asked for a refund, which will take 3-5 working days, but I have a feeling this might take more chasing-up. We are extremely frustrated with the incompetence at Shedsworld, and WOULD STRONGLY NOT RECOMMEND THIS COMPANY TO ANYONE!

Date of experience: May 15, 2012
GB
1 review
6 helpful votes
Follow Jo S.
Unfollow Jo S.
Share Review
Report Review
An absolute disgrace
March 28, 2012

An absolute disgrace - purposefully checked delivery timescales small print and called to double check. Ordered knowing that my shed would arrive in 2-5 business days - but now it turns out it won't. And there is NOTHING THEY CAN DO to help.

Feel very let down. Their table of delivery timescales can not be trusted in any way.

My personal opinion is that they deceive in order to get the deal and then rely on customers not being bothered to cancel the order.

My order is cancelled now - hideous company.

Date of experience: March 28, 2012
GB
1 review
7 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review
Absolutely appalling
October 17, 2011

Absolutely appalling. After sales team were rude and patronising. Ordered shed for wife's medical supplies and was given 7-10 days delivery window. Emailed on day 8 to find out if a delivery was imminent and didnt receive a response. Phoned on day 12, (10 working days) and was put through to a woman who spoke down to me and wanted to 'count' out how many working days there were from date of order 5th October to 17th October.

My wife now has nowhere to store her medical supplies and we can't move in the house. We still have no idea when the shed will arrive, if ever. An approximate date is the 27th october, WHICH BY MY CALCULATIONS IS MORE THAN 10 WORKING DAYS. They should not advertise delivery dates if they cannot stick to them. False advertising and very poorly trained staff. They really don't give a s*** about the consumer, all they want is your money. DO NOT ORDER FROM THIS COMPANY, STICK TO REPUTABLE DIY STORES WHERE YOU KNOW YOU WILL GET WHAT YOU HAVE ORDERED IN THE TIME THEY HAVE SPECIFIED>

Date of experience: October 17, 2011
GB
1 review
8 helpful votes
Follow Fiona W.
Unfollow Fiona W.
Share Review
Report Review
Useless company
August 18, 2011

Useless company. I ordered a shed on 25th of July before building work on my house. I was told 3-7 days delivery which was time for me to empty said rooms and store belongings. The shed never arrived. No calls no emails no explanation. I have emailed the company nearly a dozen times with only one reply which just said there was a problem no other explanation. Dozens of calls later in which i listened to music for 10 minutes or was even cut off! I finally got through to the" expert staff" only to be told he didnt know why it was delayed as he wasnt party to that information! I emailed again and again and called finally being told that it might be here last Friday or Monday taking time off work. It never arrived! Many more calls later again unanswered or with staff that didnt know what was going on i was given a delivery date for today. I took another days leave as i thought i have a proper deliver date. A delivery window of 13 hours was given! No shed! I am furious. This company has absolutely no customer service, they have several hundred pounds of my money and not even the curtesy to call and explain. I would have cancelled my order weeks ago if i knew i would have this kind of service. DO NOT ORDER ANYTHING FROM THEM! Its now nearly a month since i have ordered and paid for this shed and still havent received it. 3 days leave wasted and several hours hanging on a phone to receive no explanation in return. Worst company i have ever used on the internet!

Date of experience: August 18, 2011