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I've been with shareasale for 8 years and love the selection of outstanding companies they align with. As an affiliate, I've always been paid in time and I don't have to wait for 3-4 months to get paid like other affiliate networks I've worked with in the past. They work hard to offer training and education to their affiliates and influencers. I'm grateful to have such an outstanding company to work with!
I've been a publisher in ShareASale for many years. It's my go to network. In fact, I sometimes don't join programs specifically because they're not in ShareASale. The team there all the way from the top down is accessible, supportive and helpful. They have so many tools to make my work easier.
Shareasale was one of the first affiliate networks I joined as a new blogger and it is the one I recommend to all bloggers in my ebooks and courses. The website is easy to use and the new interface is fantastic. Timely payments but updates on specific programs and promotions. A must-join for all influencers!
There's no hiding my love for ShareASale. Not only is the network's ThinkTank conference directly responsible for my rise in affiliate marketing over the last five years, I find the network itself to be the most easy to use with the best tools and the friendliest support. From tools like Make A Page, Product Showcase and Product Discovery bookmarklet, which all make it easy to include affiliate links in my posts, to the shiny new interface that makes it a cinch to find new merchant partners, it's rare I'll find something I don't like in ShareASale... and when I do, I relay my thoughts to the team and they try to fix it.
Brian & Co. Go to great lengths to educate affiliates, merchants and OPMs alike so everyone succeeds.
15 bad reviews and a small few good? That should probably be a warning to you all in itself... At first, I was like nah, it can't be that bad. But yep! I think it is. I drove quite a bit of traffic to the site, shareasale did even recognize the leads that they claim to pay a dollar for... and the merchants are just... man, look... instead of advertising on this platform and network, come up with a product and advertise your own stuff...
I put down a $500 deposit which was eaten up by supposed affiliates that had no relevance to anything. Complete waste of money and potentially a scam and fraud.
Hello, I have a new site https://paintrollersplus.net but have run a similar site for years. Would this be good for me as a painting supplies store? Any ideas.
I am sending to many emails to shareasale and brian but there is no reply from them few weeks ago shareasale suspend my account without any reason i ask to shareasale and brian give me single proof to violate there T&C but they did not give me a single reply
Just report their fraud to your bank as soon as you notice they robbed you. The shareasale website and services provide absolutely zero benefits to merchants and affiliaites. They take everyone's money while providing absolutely nothing more than time wasting condescending phone calls with excuses about why they steal affiliates and merchants money while providing absolutely nothing in return for the robbery, scams and time wasting condescending stories & excuses for their slimy behavior.
ShareASale has ripped off many small business owners and entrepreneurs in our tech networks. Shame on ShareASale!
1) It is impossible to find any reputable advertisers I registered as an affiliate. There is a search engine, but no categories.
2) Too many Marketing corps registered as Merchants.
3) Merchants are looking for free promotion on a website which offers traffic and advertising of their pages; hence, free-riding at affiliates expense.
4) Nasty technical support.
5) Reasons to decline an application do not have to be accurate as per Jesse
"There is nothing accusatory about the email itself, merely stating possible reasons why they chose not to work with you."
Alex, I don't believe this is an accurate representation of the network in general. Are you referring to an experience you had with BloomThat, who appears to have declined your application?
There are over 5,000 retailers, and admittedly some will run better programs than others but they do not get free promotion it is based on the performance of your traffic and thus conversion of leads and sales. If you want to discuss your account or anything specific to your account or Merchants that you have attempted to partner with, let me know anytime at [email protected]
I sell an exclusive product called Shadow Shifter Color Changing T-shirts www.shadowshifter.us and on Amazon and Ebay I have many sales everyday.
I joined Shareasale 5 months ago and provided all the graphics that I use to successfully sell on other sites. All I receive is coupon sites from India and China which sell nothing.
Not 1 sale over 5 months. A waste of $550. Don't ever buy this garbage you will be very sorry. I could have bought an advertisement that would have grossed at least a couple of thousands dollars with that $550.
I know that you will be tempted thinking, "That won't happen to my product.", but that is exactly what will happen.
Good Morning,
2 weeks ago, I logged into my Share A Sale account to find that it had been suspended. I immediately created a support ticket to try and find out why. I had a generic reply pretty quickly, but with no reason given.
I phoned support spoke to a lovely chap called Evan and enquired why my account had been suspended, all he could tell me was to read the Terms of Agreement and reply to the ticket if I thought the decision to be wrong.
I took time to carefully go through the agreement and struggled to find any reason or where I might have violated the terms, I also audited my site to look for issues. I replied to the ticket with my findings and heard nothing back.
I once again called support and got through to Evan again, who could only tell me that my ticket has been escalated to the managers, but could give me no more information, nor could he advise me on who else to speak to or what my next course of action might be.
So here I am in limbo, I have had to change networks and merchants because this issue is as far as I can see not being dealt with, could somebody please reach out to me so I can resolve any pending issues and get on with promoting my chosen merchants.
Many thanks.
I joined shareasale many years ago, because it was parasite-free unlike the other big networks at the time, cj and linkshare. I liked the merchants on the network and used to make regular sales. I never made a lot of money but I usually got a check.
Then, it seemed like everything just stopped. No sales at all, no matter how I promoted or how many clicks were registered. So I went away from shareasale (and all affiliate marketing) for a while. A few months ago, I decided to try shareasale again. I added tons of very, very targeted niche links and banners. I joined one company selling ADHD supplements and made two nice sales in the first week. I was encouraged. Then, nothing. And I mean, NOTHING. One day, I registered over 400 unique hits to various merchants, mostly to an audiobook account. NO SALES. Then, those hits just stopped too. So, I moved the main links off my homepage, since they didn't seem to be helping me anyway and clicks were way down from the first few days. Since then, my hits have gone down because I removed those links from my homepage. Even so, I'm still registering some hits every day but no sales.
I feel like something is not as it should be. I don't know how to get to the bottom of it. There is really no way in shareasale to verify whether or not sales have happened through my id. I just feel something is wrong. So... considering removing all the shareasale links again. I'm sad about it because there are several merchants in that program that I really like and would like to promote their products. I plan to leave links up for another month but after that, unless something changes, I will regretfully leave shareasale promotions once more.
Neva - I responded to your contact as well, I'd be happy to look at this specifically on your account if you want, I left my email address in that comment field.
I got kicked out of Shareasale.Com two days ago. Brian Littleton e-mailed me about my review here and asked why i wish to cancel my membership even though I written the reasons here.
I told him that I did not wish to repeat myself if he was not going to refund my payment and he said he will never refund my payment since I was still using shareasale. I told him that I wanted to cancel my membership one week after my payment, I messaged them several times but they all ignored. Plus there is nothing about "cancelling membership" on the website and he said that I did not have to worry about anything and he cancelled my membership. He also said he will not refund my payment because I leave bad reviews about ShareAsale.Com
So they got my $650 and they also kicked me out.
Hey Brian, what are you going to tell now?
Ahmet,
There are a couple of things I'll say here, I hope you read this fully.
An Affiliate Program will take some time to grow - 2 months (especially in Q4) is really not enough time to gauge whether or not Affiliates will be attracted to your program, and be able to send you traffic and sales. For many Retailers, especially small or relatively unknown retailers, it can take a year or more to really grow out this channel. It sounds like one of our representatives reached out to you to try to help you and show you the best practices moving forward - I would encourage you to take her advice if you are planning on really building out this channel. There are thousands of retailers with Affiliate Programs, and nobody is going to have overnight success - you have to work at it and grow your program through recruitment, good quality commission structures, and just hard work.
We do respond to all emails that come in - if you feel like your issue with your account is still not resolved, you can reach me at [email protected] and I'll try to find the emails that you say that you have sent to us that have been unanswered.
ShareASale is a very large, and established network - we've been doing this for 15+ years. The $550 setup fee is very low in the industry, and I would encourage you - now that you have paid it - to try to work on your investment and grow your program. Quitting so quickly (2 months) is not going to help you and you'll essentially just have wasted that money. Take advantage of the resources that we have available on our Blog and our interface, they are free to use and learn from.
Shareasale's policy when it comes to merchant abuse is to basically do nothing. Basically, they are willing to be complicit to theft.
I recently had all of my commissions reversed on my from a particular merchant due to "a vilation of their merchant agreement". I approached shareasale and they said that my only recourse was to talk to the merchant.
I tried multiple times to contact the merchant and presented multiple screenshots both from their shareasale merchant page and their actual website showing that not only was I not violating their policies, they explicitly stated that there were no restrictions both on their ppc guidelines as well as their own affiliate page on their website.
After being ignored I tried to ask shareasale for help and was told that there was nothing they could do.
To put it simply, shareasale has shown that they are fine with merchants engaging in fraud.
It blows my mind. Every other network I've worked with will investigate issues and if warranted will back the affiliate up.
Before you spend a lot of money promoting a merchant on shareasale make sure you get 1 or 2 payouts from them first.
If the merchant belongs to any other affiliate network I strongly recomend you promote it through the other affiliate network instead of shareasale.
ShareASale is currently the most popular cpa network and it is number one on my list of Top CPA Networks here. http://thesearcherslist.blogspot.com/2015/07/top-cpa-affiliate-networks_7.html
I'm pulling ShareASale merchants off of my website. ShareASale has not paid me for sales, and when presented with the evidence of sales, including name, address, etc., they admited that a purchase was made but they have a flimsy excuse for not paying. Their customer service is appalling, or rather non-existent. After waiting 6 months for a resolution, I give up. It's a shame because I really believe in some of the companies they represent, but since ShareASale is the gatekeeper, I cannot promote them.
Hi Sandy P. - I'm sorry you had a bad experience. Merchants (those using our platform) actually make all decisions on whether or not to compensate for a non-tracked order. If you contacted our Support Team, they would have told you to complete a Non-Tracked Order Request - which we then review, and send to the Merchant to verify.
Orders generally track automatically. There are some cases where they do not - most of those are things such as forgetting to click through an affiliate link, clicking through another affiliate link such as a coupon, or sometimes more complicated attribution rules that a Merchant has. If you want me to research these for you - I'd be more than happy to do so just shoot me an email to [email protected] with your userID or email so that I can look up your account - and I'll follow up on those order requests for you. If you have NOT submitted a Non-Tracked Order Request - please do so that would be the first step.
I tried to register with SAS as a merchant. When were were half way through the process. I got an email from ** saying that they are not going to work with us. Our account was shuted down. When I tried to inquire what was the reason for doing that. ** replied:
"- I am unable to state the reasons for the decline. If you are still interested in affiliate marketing, I recommend checking with other affiliate networks in regards to partnership opportunities."
I personally find it really odd and unprofessional.
**[personal details redacted by admin]
Shareasale have voided hundreds of dollars in sales from 1 URL on my site and lied about it when i contacted them.
They told me to maker a few changes to the wording on one specific page which i did and then cleared it as o. K but still kept over $600 in commissions.
Generally i've found Most U. S affiliate managers and merchants steal from non U. S affiliates.
They are very reluctant to steal from U. S affiliates.
Sara - ShareASale is a platform, and you actually get to decide who your Affiliates are (you approve or deny them) and we would be happy to help you go over how this is done, or even some strategies on who you should/should not approve or work with. Transactions that fall outside of your own terms are also easily voided if you have an Affiliate of yours violating your terms, or even if a product is returned, etc... If you have concerns about your account and need help - we are here to help you can reach me directly at [email protected] and I'd be happy to assist you.