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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I ordered two large for my mom. You sent two medium. We're both in quarantine in different places and can't get out to return wrong size for at least 10 days. Please send the correct size now if possible and I will return others when I can!
Product very comfortable! Shipment was very timely and followup was too. Happy to take advantage of holiday sale.
Thank you for your lovely feedback, Cynthia. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I do wish there was less packaging and tags and all, but the leggings themselves are fantastic.
This is noted, Nala. Thanks for the feedback! Stay safe and awesome.
I ordered 3 pairs of leggings and 2 bras. Shipping was fast, products high quality... actually the best bras I've ever owned and the leggings are super comfortable and fit to size. I will order again!
Good product. Fast delivery. Happy with purchase. Will buy more.
We're excited for your next purchase, Toby. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
I love the fabric very smooth i had a great experience with shapemint customer service was very prompt
Lovely to hear, Kay. We appreciate the feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
Great customer service allow me to get another size and bless someone with the one that didn't fit
I specifically ordered as size up just in case, and i can't even get them on. Inam so disappointed
Oh, my! So sorry they're too tight, Linda. Let us help you get a FREE exchange for the right fit. Please send us a DM with your order number and email address through this link: http://m.me/shapermint
I ordered one for my mom, she loved it so I ordered her 3 more. She is very happy how comfortable they are
Wonderful and very satisfying product love the quality
We appreciate you sharing the love, Stephanie. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
Love it. Highly recommended and will buy again.
Fast and delivered at it says.
We're excited for your next purchase, Kilisitina. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
I really like them for wearing with looser clothing and under skirts, but they don't exactly stay in place and they create some "rolls" at the top where they stop. Near my rib cage. I'm 5'2 and 137-140 pounds. They are very long on me but it's not that bad. Also, when I was told I should exchange them for something that fit my body better, I was not offered a new item in exchange, instead I would have to pay the normal price even though I bought these one sale so that's pretty disappointing. And there's a return fee, it's not free. Whatever they can do to persuade you from returning I guess..
I absolutely love these pants. They are very comfortable. They feel like your wearing pajamas. I ordered a size up and so happy I did. Tried to order more after I received them but was only able to buy one more in my size xl. I now own 3 pairs.
I was sent the wrong size. I used the chat to contact customer service and they quickly found my order and sent me the correct size. Easy to deal with. Product feels of high quality and does a good job sucking you in.
We're happy to be of help and thank you for giving us a chance, Crystal. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
I love them. Everything super ok. The products and the service.
I love the fit and feel of wearing my new leggings. I am reluctant to take them off while preparing for bed.
I ordered 2 pair of shapermint high waisted pants. The fit is good. True to size. But the pants were too loose at the top and keep sliding done. I contacted shapermint and they sent out 2 new pairs that worked better
Yay! Thanks for sharing your feedback about your experience, Glynis. Don't forget that we’re just a message away should you need assistance again, okay? Stay safe and awesome!
Everything was easy and went smoothly. I had to do a return and reorder a different size and that went smoothly and quickly and now I have 3 new comfortable good fitting bras.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry to hear about your disappointment, Sherry. Allow us to take care of your FREE exchange for the right fit. Please send us a DM with your order number and email address through this link: http://m.me/shapermint