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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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New Jersey
1 review
0 helpful votes
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Best Tummy Sucker Aimee
April 5, 2021

Literally made me look like I lost 10 pounds instantly! Great hold and very comfortable!

Date of experience: March 11, 2021
Australia
1 review
0 helpful votes
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Camis
March 11, 2021

I was very happy with my Camis I ordered, I went up a size as I didn't want them too tight, they are extremely comfortable and give a lovely line in your. Othes, especially a dress, I suffer from chronic back disease and hold my back lovely and firm and gives me great support

Date of experience: March 11, 2021
Canada
1 review
0 helpful votes
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Excellence
March 11, 2021

Excellent product, excellent service, you really serve a huge community of women of all shapes and sizes. You model healthy self-esteem especially for young women. It is really needed in today's unreal world of zero size models. Continue good work, it is appreciated by many.

Date of experience: March 11, 2021
New York
2 reviews
0 helpful votes
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Love this product
April 5, 2021

Great not having to fight straps! Will be buying more of these in the future!

Date of experience: March 11, 2021
Maryland
1 review
0 helpful votes
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My new bra
March 11, 2021

I love the bra that I purchased from Shapermint. The material is great and very comfortable, it stretches with me. Thanks for being a help to us women!

Date of experience: March 11, 2021
California
1 review
0 helpful votes
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Placed my first order last month, needed to exchange, super easy process. Quality is excellent, placed my 2nd order right away, came super quick

Date of experience: March 11, 2021
Australia
1 review
0 helpful votes
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Awesome
March 11, 2021

Very happy, great product. I had to exchange an item and the staff were very friendly and helpful.

Date of experience: March 11, 2021
Michigan
1 review
0 helpful votes
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Awesome cami!
April 5, 2021

I am so pleased with the quality of this camisole. Great support, no need for a bra and I am a DD. I highly recommend it.

Date of experience: March 11, 2021
Canada
2 reviews
0 helpful votes
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Comfort
March 11, 2021

Easy and simple to order and check on sizing. Received in quick order. Thanks

Date of experience: March 11, 2021
New York
1 review
0 helpful votes
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Amazing
March 11, 2021

So comfortable, leggings. Customer service is awesome

Date of experience: March 11, 2021
California
1 review
0 helpful votes
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Bra
March 11, 2021

It was a good bra
My first wireless I would buy another

Date of experience: March 11, 2021
California
1 review
0 helpful votes
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Will be a repeat customer!
March 11, 2021

I am a first time customer. When my shapewear was a bit large, they shipped me the better size, and had me donate mine to a friend!

The quality and fit are perfect and I love how it is long enough for my torso. It is so comfortable while it smoothes out my problem areas.

I will only shop Shapermint from now on. Truth!

Date of experience: March 10, 2021
Georgia
1 review
0 helpful votes
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Great Customer Service
March 11, 2021

I needed to exchange sizes and it was the easiest thing ever! Friendly rep had it done quickly! I highly recommend!

Date of experience: March 10, 2021
North Carolina
1 review
0 helpful votes
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Comodidad y soporte
March 10, 2021

Todas las piezas que he comprado han sido de gran satisfaccion. Siempre compro una talla sobre la mia. Aun asi, hace su trabajo. Comprime comodamente y no se marca bajo la ropa. La calidad de la tela es optima!

Date of experience: March 10, 2021
Tennessee
1 review
0 helpful votes
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I do enjoy these bras
March 10, 2021

The only reason I'm not giving these a 5-star rating is that the pull over style I got, the cups are not sewn into the lining of the bra, so they get creased and folded and it are not easy to straighten the cups out for a smooth fit, which is a hassle to unfold between the 2 layers of fabric. If the cups were attached to the lining then they would be perfect!

Date of experience: March 10, 2021
Shapermint R. — Shapermint Rep
over a year old

Thanks for letting us know, Julie. We'd love to take a look at your order and exchange them for free. Please send us your order details here: http://m.me/shapermint.

Canada
1 review
0 helpful votes
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Not a user friendly.
March 10, 2021

I now have 3 pairs of leggings because of how difficult it was for me to get back to the initial order page.

Date of experience: March 10, 2021
Shapermint R. — Shapermint Rep
over a year old

Hi, Grace! Did you accidentally place an order more than once? If so, please send your order number to us through Facebook Messenger so we can check it out. Here's the link http://m.me/shapermint

Florida
2 reviews
0 helpful votes
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Good bras
March 10, 2021

Good support, very comfortable have five of them now

Date of experience: March 10, 2021
Louisiana
1 review
0 helpful votes
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Finally, Found comfort
March 10, 2021

Finally found a bra that is comfortable. The only thing I find as a down side is that where the bra attaches in back, it ribs and bothers my back.

Date of experience: March 10, 2021
Shapermint R. — Shapermint Rep
over a year old

That does sound frustrating, Melinda. Allow us to fix this for you. Send us a DM with your order details on this link http://m.me/shapermint. Looking forward to chatting with you.

Virginia
1 review
0 helpful votes
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Comfortable
March 10, 2021

Everyone needs to have one of these in their wardrobe. These are very good every day bras. There especially good when you're going to be wearing a coat walking outside playing sports such as golf, riding bike anything that is low impact and doesn't need a lot of support but you want to be comfortable they are great

Date of experience: March 10, 2021
North Carolina
1 review
0 helpful votes
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Very comfortable bras
April 5, 2021

It is often difficult to find a bra which fits properly and is not exorbitantly expensive. The ShapeMint bras are very comfortable and are flattering to wear. The coverage is good, as is the fit. I bought one bra in each of the 3 colors.

Date of experience: March 9, 2021

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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