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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Literally made me look like I lost 10 pounds instantly! Great hold and very comfortable!
I was very happy with my Camis I ordered, I went up a size as I didn't want them too tight, they are extremely comfortable and give a lovely line in your. Othes, especially a dress, I suffer from chronic back disease and hold my back lovely and firm and gives me great support
Excellent product, excellent service, you really serve a huge community of women of all shapes and sizes. You model healthy self-esteem especially for young women. It is really needed in today's unreal world of zero size models. Continue good work, it is appreciated by many.
Great not having to fight straps! Will be buying more of these in the future!
I love the bra that I purchased from Shapermint. The material is great and very comfortable, it stretches with me. Thanks for being a help to us women!
Placed my first order last month, needed to exchange, super easy process. Quality is excellent, placed my 2nd order right away, came super quick
I am so pleased with the quality of this camisole. Great support, no need for a bra and I am a DD. I highly recommend it.
I am a first time customer. When my shapewear was a bit large, they shipped me the better size, and had me donate mine to a friend!
The quality and fit are perfect and I love how it is long enough for my torso. It is so comfortable while it smoothes out my problem areas.
I will only shop Shapermint from now on. Truth!
I needed to exchange sizes and it was the easiest thing ever! Friendly rep had it done quickly! I highly recommend!
Todas las piezas que he comprado han sido de gran satisfaccion. Siempre compro una talla sobre la mia. Aun asi, hace su trabajo. Comprime comodamente y no se marca bajo la ropa. La calidad de la tela es optima!
The only reason I'm not giving these a 5-star rating is that the pull over style I got, the cups are not sewn into the lining of the bra, so they get creased and folded and it are not easy to straighten the cups out for a smooth fit, which is a hassle to unfold between the 2 layers of fabric. If the cups were attached to the lining then they would be perfect!
I now have 3 pairs of leggings because of how difficult it was for me to get back to the initial order page.
Hi, Grace! Did you accidentally place an order more than once? If so, please send your order number to us through Facebook Messenger so we can check it out. Here's the link http://m.me/shapermint
Finally found a bra that is comfortable. The only thing I find as a down side is that where the bra attaches in back, it ribs and bothers my back.
That does sound frustrating, Melinda. Allow us to fix this for you. Send us a DM with your order details on this link http://m.me/shapermint. Looking forward to chatting with you.
Everyone needs to have one of these in their wardrobe. These are very good every day bras. There especially good when you're going to be wearing a coat walking outside playing sports such as golf, riding bike anything that is low impact and doesn't need a lot of support but you want to be comfortable they are great
It is often difficult to find a bra which fits properly and is not exorbitantly expensive. The ShapeMint bras are very comfortable and are flattering to wear. The coverage is good, as is the fit. I bought one bra in each of the 3 colors.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Thanks for letting us know, Julie. We'd love to take a look at your order and exchange them for free. Please send us your order details here: http://m.me/shapermint.