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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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All of my items are fairly fast as we do live in remote Highland village. They're all beautifully made and do what we women want - but these are the only shapewear ive bought that comfy so thank you to your. Company's R&D Department.
I ordered XL-2X because I normally wear size 2X However, I need 3X. The fit was good but a little tight around my thigh
The sides of the briefs are too high up which causes the fat to come from under the sides.
I bought two bras from True & Co. They are very soft, but not very comfortable and were VERY expensive. The bras from Shapermint are less expensive and fit much better and are way more comfortable. They are tighter and yet are not uncomfortable under the breasts. I don't understand how that works, but it does. Just bought two more.
I've purchased several times from Shapermint and always love the product, the fabric, the prompt service and delivery! These things will have me returning to shop over and over!
I paid for express delivery... four days... items did not arrive for seven days. Too late for the event I pirchased it for. Not happy.
The high wasted full leg are extremely hard to find under $90 so I was excited to find this site. The tummy control is perfect. One wash and the stuff to keep from sliding down started to flake off. 2nd wash and the seam in the crotch has split. I've had these for about a month.
I love the material, I just wish they could hold together longer than 1 month. I am debating trying the high wasted capri ones, maybe I got a bad pair, it happens. I love everything about the shaper just need to hold up a little bit more. I can sew the seam together. I'm a full time mom and full time employee so I am beyond busy.
I will give one more try!
I am highly satisfied with the product and the service
Ordering and navigating the website is great. Easy, good quality and nice. It's a bit pricy but worth it. I don't like all the spamming that came with the ordering. Shapewear is all over my computer. these are the cookies that I don't like. If it keeps up, I will never order from here again because of the nuisance pop ups and aggressive pushy sales.
It is perfect! Now I would appreciate if you could help me unsubscribe. I have been bombarded with emails and reviews. This is the third review I've been asked to complete.
Shapermint stands behind its products. Their customers service is out of this world. They did not stop until you satisfied.
My first purchase wasn't what I wanted. I was offered another shaper and a very deep discount and got to keep the original to do what I wanted with it! Can't beat the customer service! So comforting to know I will never get burned on their products -- which btw are of outstanding quality!
I am unhappy with your company I have been trying to send back this product no one will listen to me and I cannot get my money back.
For the first time in years I feel so sexy. I've always had the curves, and still do. Since I picked up weight I started wearing loose clothes. Now I can wear curvey outfits again.
I dont much care for this piece. I love all of my other pieces. But I found the bra to have little support.
A different style or brand should get you going, Jill. We also have ones with adjustable straps. No worries, exchanges are free. Please send us a DM through this link http://m.me/shapermint so we can sort this out.
I've had good experiences with the Customer Service from Shapermint.
I wanted to try the brand but was concerned that the cup wouldnt fit. I was right. How can you make a bra like Shapermints and not make the cups large enough for a large breasted woman? A 3x bra should fit a person with larger than DD. Maybe adding another size would help.
During this time of virus, I decided not to send the product back and just took the loss of money.
I had ordered ordered the wrong size so when I called in they shipped a replacement right away!
The whole experience was very simple, and informative. Placing my order went with a hitch. I was informed of my order's movements along the way to my front door.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry you didn't receive your package on time, Patty. Allow us to check your order so we can at least waive the shipping cost for you. Please send us a DM through this link http://m.me/shapermint.