Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapermint

Shapermint

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shapermint?
grey stargrey stargrey stargrey stargrey star

Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
This company does not typically respond to reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Lisa O.
Unfollow Lisa O.
Share Review
Report Review

Shapermint Success
April 17, 2020

I was surprised at how comfortable it was. And it made my jeans fit so much better!

Date of experience: April 17, 2020
Canada
1 review
0 helpful votes
Follow Mary I.
Unfollow Mary I.
Share Review
Report Review

Love the fit
April 17, 2020

Awesome company to deal with... had a problem with fit and they couldn't have been better to get it right for me

Date of experience: April 17, 2020
Arizona
1 review
0 helpful votes
Follow Beth S.
Unfollow Beth S.
Share Review
Report Review

Slim
April 17, 2020

Needed to find a way to smooth some bumps caused from loosing 70 lbs. and Shapermint had the answer!

Date of experience: April 17, 2020
Florida
2 reviews
0 helpful votes
Follow Kathleen K.
Unfollow Kathleen K.
Share Review
Report Review

Good fit for golf game
April 17, 2020

Needed a secure fit for golfing and this bra works well. Nothing binding or poking when I swing. Thanks.

Date of experience: April 17, 2020
Maryland
2 reviews
0 helpful votes
Follow Ruth S.
Unfollow Ruth S.
Share Review
Report Review

IT IS JUST WHAT I NEEDED!
April 17, 2020

The product lives up to its promise of whittling down a few inches from my waist and tummy!

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
Follow Margaret Z.
Unfollow Margaret Z.
Share Review
Report Review

Easy on, no clasps
April 17, 2020

I like everything about the bra except the removable pads as they are very movable when you're wearing it so you have to constantly keep in check to make sure they're in position I would prefer two versions one with attached pads, one without. I don't feel comfortable being overweight and without them. & Less emails, pls.

Date of experience: April 17, 2020
Canada
1 review
0 helpful votes
Follow Christyna B.
Unfollow Christyna B.
Share Review
Report Review

I am belong pleased with the products from Shapermint and the incredible community it has created!

Date of experience: April 17, 2020
Maryland
1 review
0 helpful votes
Follow Amparo T.
Unfollow Amparo T.
Share Review
Report Review

Superb
April 17, 2020

The items came on time, as promised. It was very easy to order and the product is great. Will shop again soon.

Date of experience: April 17, 2020
Florida
2 reviews
0 helpful votes
Follow Oveil W.
Unfollow Oveil W.
Share Review
Report Review

Soft material, fits well
April 17, 2020

Customer service is very good and they treat their customers very well.

Date of experience: April 17, 2020
New Jersey
2 reviews
0 helpful votes
Follow Caren T.
Unfollow Caren T.
Share Review
Report Review

Comphy
April 16, 2020

I love the cumphyness about the bra.The only thing that I don't like is that the band rolls up on me.

Date of experience: April 16, 2020
Indiana
1 review
0 helpful votes
Follow Becky E.
Unfollow Becky E.
Share Review
Report Review

I have always had to rigid, which makes them very hard to wear for anytime. There ad said it these would support my breasts. That would have been wonderful. But unfortunately they do not. I so wish someone could and would make one who could. I am sure their are many out there that would buy if they ever did make one that works.

Date of experience: April 16, 2020
Shapermint R. — Shapermint Rep
over a year old

Hey, Becky! Don't give up! We can definitely look for the right shaper bra for you. Please send us a message thru our Facebook page and we'll have your order exchanged for free! Here's the link http://m.me/shapermint

North Carolina
1 review
0 helpful votes
Follow Lynn L.
Unfollow Lynn L.
Share Review
Report Review

Super Shapermint
April 16, 2020

Best shaper I've found so far. Fits great and stays put. Very comfortable.

Date of experience: April 16, 2020
California
2 reviews
0 helpful votes
Follow Erica P.
Unfollow Erica P.
Share Review
Report Review

Wore once - So far so good...
April 16, 2020

Unfortunately, I only was able to wear my high waisted shaper panty for one work day because now I am working from home in my jammies due to COVID19. For the one day of work in my high waisted panties, I wore jeans and the jeans were falling off my hips! This was a good thing because the panties were doing what they needed to do... flattening my curves. When I am allowed to go back to work, I am sure my panties will be helping me big time because I have gained even more weight due to sheltering in place. I will probably be buying more products until I can drop the extra pounds.

Date of experience: April 16, 2020
North Carolina
2 reviews
0 helpful votes
Follow Tiffany X.
Unfollow Tiffany X.
Share Review
Report Review

Fits great and works well!
April 16, 2020

The sizing charts and user experiences were very helpful. My shapewear fit perfectly and kept everything in place. It also stayed in place which was great!

Date of experience: April 16, 2020
Pennsylvania
1 review
0 helpful votes
Follow Debra K.
Unfollow Debra K.
Share Review
Report Review

Which size?
April 16, 2020

I am currently wearing the second bra sent by Shapermint. They kindly sent this one as the first was too small, and I donated the medium bra. The large bra is also too small as it bunches my breasts together so the topple over the bra. I am frustrated at this point, but didn't want to contact Shapermint again, but this will be my only purchase.

Date of experience: April 16, 2020
New Jersey
1 review
0 helpful votes
Follow Christine O.
Unfollow Christine O.
Share Review
Report Review

WOW
April 16, 2020

Sooo soft, comfortable & yet still holds everything up & in place! Wow what a wonderful product!

Date of experience: April 16, 2020
New Jersey
1 review
0 helpful votes
Follow Lina V.
Unfollow Lina V.
Share Review
Report Review

The underwear was nice and fit fine though not much support. But, I was disappointed that the crotch wasn't cotton and most women wearing such panties will do so all day. This type of underwater leads to frequent urinary tract infections. This is ok underwear for a few hours every few days. It's not daily underwear.

Date of experience: April 16, 2020
Canada
1 review
0 helpful votes
Follow Jane E.
Unfollow Jane E.
Share Review
Report Review

Leggings
April 16, 2020

Each time I receive my order it comes fast. I love that it comes in it's own bad. I order the size I purchase in a regular store and it is a perfect fit.

Date of experience: April 16, 2020
Canada
1 review
3 helpful votes
Follow Jayn R.
Unfollow Jayn R.
Share Review
Report Review

It does what it says it will.
April 16, 2020

Everything about this product is good. I have several styles from Shapermint, all Empetua, for various clothing styles, and they are all excellent. They don't make me skinny, they turn my bulges into sexy curves and help me look and feel wonderful. Some small issues (one sizing and one just not what I wanted) were handled quickly and effectively - all aspects of Shapermint's customer service is perfect.

Date of experience: April 16, 2020
New Jersey
1 review
1 helpful vote
Follow Dani S.
Unfollow Dani S.
Share Review
Report Review

Good service
April 16, 2020

Never had a problem with shapermint. Always a reliable and trustworthy online retailer.

Date of experience: April 16, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


+154
See all photos