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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I ordered 2 items at the same time & they arrived a week apart. I was getting ready to contact the company when the 2nd item finally arrived. Not sure why they weren't shipped together since it was the same item in different colors.
I like the bra I got for the most part. The back doesn't ride up at all which is great The straps definitely stay put. I never think about them. The only thing I would change would be either a more substantial band on the lower front, or some kind of strips on the band to keep it from rolling up.
Thanks for sharing your experience, Patricia. We'd love to make sure you get 100% satisfaction. Exchange is FREE. Probably a different style will work better. DM us now with your order details. Here's the link. http://m.me/shapermint
I needed a bra and I found a soft and pretty bra that I love. I am happy that I tried the Bali easy lite seamless wire free bra. It fits me perfectly and it is soft on my skin. I love it.
When I was checking out with my order, an extra product had been added and I was unable to delete that product. The robot didn't understand my request!
Oh, no. Don't worry, Treva. We know how to have this fixed real quick. Please send us your order info here: http://m.me/shapermint
True to size and makes a difference. Clothes fit better with it on.
First pair of control waist that didn't roll down!
I ordered and was supposed to get a free bralette something went wrong and the customer service helped fix the issue they are Always super helpful and nice I swear their customer service is the BEST!
The product is fabulous. The multiple requests for review when I have already submitted, not so much.
Arrived within about 4 days after ordering.
Nice layer of warmth on a cold day!
I bought the Shapermint bras and they fit well but the straps were a smidge too big. I've been losing weight so I exchanged them for the smaller size. They fit wonderfully with the included bra strap extenders, and hopefully will fit without one soon! The exchange was smooth and fast.
I am generally a large, possibly XL at times, the item I bought was XL/2XL and I could not get the under garment up to even my hips. RUNS VERY SMALL. They were very itchy to the touch, not anything I would want right next to my skin! The garmet was very stiff. I was expecting a nice supple garmet with the belly support but that is not what I got. While l loved my wireless bra I recently bought, I did not love the under garmet. I was also disappointed that when asking for a refund, I was charged a $4.95 fee for returning.
I never thought I would feel comfortable without underwire. These bras are so comfortable! I wear them all the time. They are true to size. If I had one complaint it would be that the ones I purchased don't have adjustable straps!
The bra comes with an extender which I needed. I ordered a 3x. Reason for a 4-the straps are not wide enough for 3x. The bra is very comfortable but the straps roll and pulling up all day. I ordered silicone attachments and good now.
The bra was comfortable but did not offer much support. I wish it closed in the front.
Lean on, GX. Shapermint is a marketpace, so we can help you find the right style that will suit your needs. Exchange is FREE! DM us asap with your order details. Here's the link. http://m.me/shapermint
I was not sure what size bra to order thus ordered wrong size. Customer service was excellent. They made sure I received the correct size with no problems at all! I have placed another order for two more as I loved the bra product. So comfortable!
I had to return 2 bras I purchased because they fit too small. The return process was simple and straight to the point. The bras I now have, fit absolutely heavenly! So soft and smooth. And look seamless under my clothing. I am SO happy with my experience with Shapermint. 5+ STARS!
I am absolutely thrilled to have a bra that fits perfectly and is comfortable. This bra has no underwires but has excellent support and lift. What a surprise. I'm so happy.
These leggings are great. Stay in place, no roll at waist. Slims your hips and waist. Fit as described.
The experience was good but I ordered large because my bra size is 34-36 D depending on brand. I love the comfort bra but it seems to squish me and looks like I'm wearing a unibra... I'm not sure if extra large would fit better or if it would stay in place. I'm trying to find a comfort bra that doesn't flatten...
We'll free you from worries, Teresa. Let's have it exchanged with the right size and style that will suit you best. DM us with your order details through this link. http://m.me/shapermint
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It's a relief that you got them all, Kathleen. We have more than one warehouse to make sure that all items are available and that's why there are chances that shipping are done separately in case the size and color you wish to get gone out of stock on one warehouse.