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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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These are very comfortable bras. No wires digging into my skin. They offer support and are affordable.
They are super comfy, and would be good if you are sitting at a desk all day long, and not doing a lot of movement. I am doing a fair bit of lifting, bending, stretching with my job, and I find they ride up all the time, and I am forever pulling them down.
Like I said comfy, but unfortunately I would not order them again.
From placing order easy Peasy to receiving product quality fit perfect!
So great to have now a control legging and shareware in future orders
Thank u Shapermint you are a life saver for every figure
I got the bodysuit, fits great and is very comfortable... would definitely shop here again
These bras are so comfortable and the service is excellent.
Everything was easy to purchase to delivery, it's very comfortable and easy to wear
Straps to short and do not lay flat. Uncomfortable and snug using the extension.
We'd love to make it up to you, Teresa. Good thing we're a marketplace, we can have it exchanged to what's going to work best for you for free! Slide us a DM with your order details through this link: http://m.me/shapermint
Liked the body fit but wanted more support for the bust area as my breast are large. Loved the way it supported my back.
Hello, Michelle. If you think you'd prefer a different style for this slide us a DM with your order details through this link: http://m.me/shapermint
I thought I would try one size lower but it didn't fit right. Very easy to exhange no need to send back. Received my new one and donated the other to my sister. Should be getting an order from her.
Very comfortable, yet has lots of control! Wish they came in a lighter fabric for summer in AZ, but I like them alot! I would say stay with your true size for fit.
I have bought many a bras before looking for a good fit and comfort. I was kind of skeptical that this might be it, even though they looked good. But I was wrong! These, I bought 2, and they fit great!
I was disappointed with my order it kept rolling down on me. After much hassle with customer service trying to exchange for a small size. I have to mail back the size that doesn't fit have it processed before the smaller size can be sent out which will miss the event that I wanted to wear them for. And postal service is slow so I was better off with going though Honeylove
So sorry that you have to go through all that, Jackie but let us better take care of this. Please, send us your order details through this link to better help you out. Thanks! http://m.me/shapermint
Very happy with the fit! Plus pleased they included an extender! BONUS
I ordered two bras in the wrong size. The company was great about exchanging them. The new size fit, but the design was wrong for me. The company again was very good about the return. They refunded my money minus $10. So I paid $10 to try on a bra. If I had noticed anything about a partial refund, I wouldn't have purchased anything in the first place.
Let us better help you out for this one, Barbara. You can reach us through this link, so our Fit Experts can personally help you out. Thanks! http://m.me/shapermint
The feel is always Confortable especially the bra. Reason why I ordered 2 more. I rated 4 because of je second order which I thought will arrive faster than the first which I ordered during the Christmas rush but this order tool forever to arrive.
I love them so much that I bought 3! Perfect fit! I definitely recommend these leggings they are so comfortable you won't want to wear anything else!
Customer service was excellent and the bra is so comfortable
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Oh, this should be comfortable and give you the perfect fit, Joelle. No worries, we'll send a replacement for FREE to make this right. Please send us a private message on this link with your order details. http://m.me/shapermint We'll take care of it from there.