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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The bra I ordered did not fit. It was a simple exchange through email to resolve.
I have always worn wired bras. I am 5'2" and a busty 34DD. The girls need support. I have been searching for a supportive back close wireless bra and finally found it! Easy to get on and off, no shoulder dig, appearance of a sports bra so it's not ugly. All day comfort and support. Highly recommend!
The fit is wonderful, the girls are happy! What a wonderful product!
I LOVE this bra
I purchase 3. Love the softness, no digging into my shoulders or under my breast.
I ordered size XXL, I should of purchase size Large or XL. But I still feel fine in the XXL. NO FAT hanging out or over the bra.
BEST INVESTMENT I MADE IN CLOTHING.
Very satisfied
Bra is very comfortable. Medium support. Delivery was about 2 weeks.
Prompt shipment, happy with purchases. I would gladly recommend.
When i tried one on EMPETUA by Shapermint LadiesI have to say I haven't seen those particular curves for a very long time... I had an hour-glass figure. Not a pear on its way to becoming an apple. In a house full of mirrors that are not full length for a reason we have one that i was dancing and prancing in front of because i looked skinny to me. No on elses opinion matters. Because I'm Beautiful!
And so is anyone reading this!
The leggings are of great value. The material is great and the price is even better! They fit a little big but their customer service is so great that I know I can exchange them easily.
I love how the shapermint bra fits. It's so comfortable you could sleep in it. I just wish it was a little prettier.
I ordered the wrong size then ordered two of the same color product. As soon as I requested replacements, you placed the order right away!
I have finally found the perfect bra! This is by far the most comfortable and supportive bra I have ever bought! Plus it's wireless!
They came quickly and are perfect. Will order two more next week
When I first received my order, I was so pleased! These bras were just what I'd been searching for! But sadly by the third day I noticed straps and band had stretched and it was not providing enough support. I were a 38DD, so I had ordered the XL.
They really will make sure you're satisfied — and if not refund your money — with no hassle. I've dealt with companies that say this but Shapermint actually does it.
Shipping was fast. Really happy of the experience. The bra is so comfortable!
Easy to navigate the site and quick delivery, everything was as promised
I like the fit of the bra. It got it very quick. The fit was perfect and it's very comfortable. A little pricey. But it seems to be good quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members