ShadowhawkFlashlights

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of ShadowhawkFlashlights

ShadowhawkFlashlights

1.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ShadowhawkFlashlights?
grey stargrey stargrey stargrey stargrey star

ShadowhawkFlashlights Reviews Summary

ShadowhawkFlashlights has a rating of 1.4 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. ShadowhawkFlashlights ranks 111th among Outdoor Equipment sites.

service
2
value
2
shipping
2
returns
1
quality
2

We monitor reviews for authenticity

Illinois
1 review
6 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

A rating of a one is generous if a zero was a choice that's what I would choose. Waited six weeks for flashlights and still did not get. Called to cancel order said they would refund my check and I should get in 5-7 buss days. It's been two weeks now and no check. Called again and they said the request was made two weeks ago but not processed. They said they can process another check that will take another 5-7 days. Not going to play the 5-7 day game. This is a company that the government should shut down for fraud. Marketing something they can't deliver in a timely manner.

Date of experience: April 22, 2016
New York
1 review
12 helpful votes
Follow t f.
Unfollow t f.
Share Review
Report Review

The Shadowhawk Flashlight is a Chinese made $6.00 flashlight that is Marketed by Shadowhawk for 10 x more than other identical flashlights!
This is the BEST example of deceptive marketing practices I've seen in a long time. IF you Fact Check their claims you will Not find one! "Government wants to recall dangerous flashlight" I checked Every agency I could including the FTC, who would handle such a matter... they laughed... "No we aren't recalling any Flashlights".
The "Military LED technology" may be used in their flashlights (like 100's of others) BUT Shadowhawk is NOT a Military vendor. Check it out... its public information.
I compared 6 other identical flashlights I found on the internet all under $10 each to the Shadowhawk... virtually NO difference... it is NOT brighter than any other comparable flashlight that I could find... A lumens test is a Lumens test... these units look like they are all made by the same manufacture and just branded differently.
Go to gun show or a store that sells "tactical" gear and compare... the difference is blindingly clear... making true the old statement "you get just what you pay for" except with the Shadowhawk -- you don't-- STEER CLEAR and DON"T BUY
It is not against the law for you to pay 10 x more than you need to for any product, It is however illegal to knowingly use deceptive practices in marketing a product and the Shadowhawk website and advertising campaigns are full of deceptive /misleading statements.
A POSITIVE NOTE; the plastic case it comes is good for storing / keeping things in once you throw away the Shadowhawk.
IF after reading ALL these reviews and you still but a Shadowhawk --- you deserve what you get.

Date of experience: March 30, 2016
Tennessee
1 review
9 helpful votes
Follow Allen R.
Unfollow Allen R.
Share Review
Report Review

I too ordered 2 flashlights and chargers of Feb 28 and have not received anything, other than a shipping number and saying they are back ordered. If they are for real they should have caught up on back orders by now. I think we need to file complaint on better business bureau and go to amazon.

Date of experience: March 19, 2016
Georgia
2 reviews
13 helpful votes
Follow dean s.
Unfollow dean s.
Share Review
Report Review

I ordered 2 flashlight and 2 battery pack's back on feburary8th they sent me a notice saying both item's were back ordered. That's been over a month ago. I've been waiting without being mad but i've contacted the better buiness bearu they said if i have'nt gotten my items by the 25th they would track them dwn and close there door's because i'm not the only one making a complaint... so we will see.

Date of experience: March 17, 2016
Colorado
1 review
10 helpful votes
Follow BRUCE C.
Unfollow BRUCE C.
Share Review
Report Review

I have not received my order fro 2/12/16 order number ******* to *******@yahoo.com tracking number 1Z15X421YW*******

Date of experience: March 14, 2016
Indiana
1 review
9 helpful votes
Follow Gary S.
Unfollow Gary S.
Share Review
Report Review

I ordered 3 flashlights and 3 rechargeable batteries on Feb 7,2016. They charged by CC on Feb 8. I called them once about three weeks ago and was told they expected an order the following week. I have a UPS tracking number, that is several weeks old. I sent their support a msg this morning telling them to ship the order immediately since my account was charged on Feb 8th. If they do not reply and ship the merchandise by Wednesday. I will dispute the charge on my CC. Two things could happen. 1. They ship the order. 2 I get my money back and go elsewhere.

Date of experience: March 13, 2016
Texas
1 review
7 helpful votes
Follow david d.
Unfollow david d.
Share Review
Report Review

I ordered a flashlight and battery on 02/22/2016. I have not received either items. I called and was put on hold for twenty minutes. I have not been able to contact anyone.

Date of experience: March 12, 2016
Indiana
2 reviews
8 helpful votes
Follow thomas h.
Unfollow thomas h.
Share Review
Report Review

I ordered five shadowhawkflashlight on January 29, 2016.and also ordered five rechargeable batteries with the order numbers ******* and *******. I have called the number *******2144 several times with no luck and left messages about not receiving them. Is this fraud or when will I receive them.

Date of experience: March 11, 2016
Arkansas
1 review
7 helpful votes
Follow LEE G.
Unfollow LEE G.
Share Review
Report Review

WHERE IS IT?
March 11, 2016

I ordered flashlight on 2-14-2016 and still have no flashlight. How can I find out where it is? Have already called support and held for 12 minutes and got to speak to no one!

Date of experience: March 11, 2016
California
2 reviews
18 helpful votes
Follow Joseph H.
Unfollow Joseph H.
Share Review
Report Review

I too was very concerned about my order. After nearly three months and multiple contacts with the site, the order finally arrived. I was extremely concerned about the management as the customer is not in the loop at all.
My recommendation is to stay away even through the product finally arrived
Joseph H...

Date of experience: March 7, 2016
New Jersey
1 review
11 helpful votes
Follow Bernard G.
Unfollow Bernard G.
Share Review
Report Review

Finally
March 1, 2016

Finally received my order after three months. I spoke to "Roger" and he figured out what was wrong and made it right. The kits are nice but over priced, and the hassle makes it all a bad experience. I purchased more interesting lights from another company for a lot less and received them before the Shadow Hawks arrived.

Date of experience: March 1, 2016
Missouri
1 review
15 helpful votes
Follow g b.
Unfollow g b.
Share Review
Report Review

Waiting
February 24, 2016

Where are my flashlights. I ordered and paid for them on 2-4-16 and still they haven't sent them after 20 days. If not by this Friday, I want my money back. Since waiting 20 odd days, I got in touch with them and requested a return on my money. They did do that correctly.

Date of experience: February 24, 2016
Delaware
1 review
12 helpful votes
Follow Terry S.
Unfollow Terry S.
Share Review
Report Review

Ordered the flashlight January 29,2016. They took the money out of the account immediately and still no flashlight! I called, waited forever for them to answer, tried to cancel the order and the rep refused to refund. I highly suspect this is a scam. Beware!

Date of experience: February 23, 2016
California
3 reviews
155 helpful votes
Follow Spirit W.
Unfollow Spirit W.
Share Review
Report Review

Does not deliver product
February 23, 2016

I ordered a Shadowhawk flashlight. Took the money but did not deliver product. When I called them they did answer the phone and cooperated. They said the product was on back order. I canceled the order after waiting 3 weeks and they reversed the charge right away. I have no Idea how good the actual product is as I never received it. If you search Amazon online you will find a large selection of similar products. More powerful with all the bells and whistles for less money. I give them 2 stars for refunding my order in a timely manner.

Date of experience: February 22, 2016