ShadowhawkFlashlightsReviews 38

Same as everyone else, quit twice in below 0 weather, while in an emergency situation. Can not contact. Email says call for faster service, but when you call it says to email. I received one in email a couple of weeks ago. They said that someone would contact me within 48 hours. Never happened. Now no response at all. Lens was also scratched when I received it. No carry pouch either. I shure got took. Bought in good faith! Thinking I was buying military grade. What is wrong with this world?

I wish I read these reviews before I threw my money away on this flashlight. The flashlight works but they never sent me the charger to charge the batteries they sold me. Why they didn't put the charger in the box with the battery is mind numbing. I was scammed for two of these things and I could have bought 10 of the same things from the TV. Just a different brand but the same fing flashlight for 75% cheaper. Live and Learn I guess

If you really want to through your money away, deal with this company, and you will truly feel my pain...$145.00 worth,,,, These people should go to jail.

After receiving an email offer, I tried to order online 1 flashlight for $29.95 and 1 battery/charger pack for $19.95. When I received the email confirmation of the orders I was charged for 5 flashlights ($145.00) and 5 battery/charger packs ($90.00). It took a couple of days to be able to speak to a customer service rep and after a very lengthy phone call I convinced them to cancel the order and refund my money. They grudgingly agreed because I told them I would dispute the charges with my credit card company if the did not do so. They in fact fairly promptly refunded the charges and then about 4 days after that a package arrived with 5 flashlights. I called the company to ask them to e-mail me a return UPS mailer which they refused to do and they expect me to pay to return the flashlights out of my pocket, even though it was their error. And they threaten to charge my credit card again if I fail to return them. I believe that their website is intentionally set up to gain more charges than the customer expects. This is a scamming company.

This is Denise again, 3 months and still waiting. The only way you can contact this company is through email, if you call the customer service line you will be on hold forever. I was on hold for thirty seven and a half minutes and still had no one answer the phone. So email after email I asked where my order was, finally I told him I wanted a refund, haven't heard anything back, if I had to do this all over again I would never have placed an order with this company. This company receives two thumbs down with me. It would receive more thumbs down but I only have two thumbs LOL so, I am still waiting,

I BOUGHT 3 OF THESE FLASHLIGHTS W/CHARGERS. WELL, THE MANUAL CLEARLY STATES THAT IF AND WHEN IT LOSES IT'S CHARGE, PLUG IN THE CHARGER, AND ALLOW IT TO RECHARGE FOR AT LEAST 45 MINUTES. WELL, WHEN THE CHARGER IS PLUGGED IN, A RED LIGHT APPEARS. NO PROBLEM. THE PROBLEM, IS THAT AS SOON AS I PLACE THE BATTERY ONTO THE CHARGER, THE LIGHT AUTOMATICALLY GOES TO GREEN, WHICH IS SUPPOSED TO APPEAR WHEN THE BATTERY IS FULLY CHARGED. OK,... NO LARGE DOG. I'LL SIMPLY TIME IT FOR 45 MINUTES, AND THAT WILL TAKE CARE OF IT. WELL, ONCE FULLY CHARGED, I PUT THE BATTERY BACK IN, AND IT'S ALL GOOD. NOT,... THE VERY NEXT DAY, I TURN THE FLASH LIGHT BACK ON, AND IT'S DEAD AGAIN. I'M KIND OF PERPLEXED. I CURRENTLY HAVE IT CHARGING YET AGAIN. THIS IS THE THIRD TRY FOR ME. I AM FRUSTRATED, TO SAY THE LEAST. SO FAR,... SO BAD.

So many reviews of the site comment on how this company is a scam and how they are stealing people's money by posting fake videos. This is not the entire truth though. I have bought a large lot of flashlights here and they all came... "Why the bad review then?" Because the quality was seriously lacking and the shipping was late. They arrived 2 months late and one of them broke within the FIRST DAY. So, they are a LEGIT company, they just sell a bad product and have even worse service.

If you were dumb enough (like I admit I was) to fall for their ads, at least check your order when it arrives. 3 of the 5 flashlights were DOA - the switch wouldn't work. When I took the base cap off to check the switch, the whole switch assembly and spring flew out across the room. They promised 3 replacements (no return/swap of the defectives needed which should tell you something about how much they are making on these when they can send 3 replacements free). After 10 days I called to see where my replacements were (promised in 5-7 days). They had only shipped the day before. Lousy customer service or outright lying - whatever you prefer. Yeah, it's bright. But go save up your money and buy a decent flashlight with 800 or 1000 lumens. One that will last. BTW, I certainly don't trust the rechargeable battery and charger included. It may be shipped from the USA, but the quality screams cheap $#*! from commie China. I will not be leaving the battery in the plugged-in charger unattended. Can you say potential fire?