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The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Ordered the above compressor at 10 am and it arrived next day as promised, the item was well packed. The compressor is of good quality and has performed faultlessly since I have had it, and has done everything I needed it for. Thoroughly recommend this firm
We ordered a compressor which arrived in record time in perfect condition, company very reliable and highly recommended.
Excellent product and easy to fix. Delivery time very good. The parts were ordered late one day and arrived within two days. Very easy to fix even for a novice like me.
Great service speedy delivery.My husband hasn't used it yet just waiting for the weather to pick up.
This is Where I go for my power tools
They are the cheapest and have fantastic fast delivery service
And customer service is fantastic
Person on the phone was very knowledgeable and helped me will every aspect of my compressor order. Only problem I had was the fact that ordering over the phone I could only had it delivered to my home address and not work. So used their internet site. Already had the items I required from the telephone conversation so no Biggie.
Good, fair prices. Great company to deal with. Fast shipping, no problems. Highly recommended and will be definitely shopping here again
Received my new strimmer from SGS today,
Put the parts together not too bad of a job approx 10 min. A nice tool kit with it,
To carry out the necessary fixings.
Filled with petrol mix and gave her ×2 pulls on choke started and away I went. Very power full unit,
I need to sort out the adjustment to on the harnis then I think I will be ready for any cutting job,
Great product with 3 year warranty. Good price from SGS-Engineering and quick delivery.
Love the "One Battery" range from Ryobi and will order more products when required
Purchased a Ryobi strimmer for the wife as a gift, she loves Ryobi and has the lawn mower etc. Fantastic service and price, cheers guys.
Great drill, great price and excellent service from order to delivery, would buy from these guys again for sure
Easy site to find things and delivery was prompt, excellent service all round. Have used several times before and will continue to do so
My purchase was delivered within the time band given. The SGS website described the product accurately, the layout is clear and easy to use. They make internet shopping a delight. Excellent all round service.
Always find they offer well priced items, and provide excellent service and delivery on every order I have made
Replaced the bonnet and boot struts of my car as they were getting a bit tired.
The new ones were easy to find on the site and came the next day.
Very easy to fit and about 80% cheaper than buying directly from Bentley so great result all round.
Have used SGS before and always had fantastic service.
Excellent company to deal with, I made a cockup with my order rang them explaining the problem and they sorted it out straight away, will definitely use again and recommend to family and friends rating out of (10). 12, thanks.
Ordered a new trolley Jack for home use a 3 tonne one and it arrived super fast upon opening I was amazed at the quality of its engineering its it's fantastic would highly recommend unfortunately I can only give 5 stars as that's all this site will allow me to give personally I would give sgs 10 stars for service and quality
Ordered an orbital sander from SGS from there easy to use website the item turned up a day later we'll packaged and as described which considering I live in Jersey is really fast. The sander seems to be of good quality and. Works well would use them again
Good heavy duty Jack at a good price. Stable and good lift. Promptly delivered. Very satisfied with SGS
Recently bought a Milwaukee cordless drill as previous drill burnt out with the tractor on the ramp, they were really excellent in getting the drill out to me, even when their normal courier wouldn't deliver to the Northern Islands of Scotland they happily assisted to get it via another route. Thanks to you all for getting me out of a right mess.
Answer: Because they supply good quality products at competitive prices. They are also knowledgeable about the products and service they offer.
Answer: ? Just had a fantastic consumer experience from sgs?
Answer: Cannot be the same company my experience was positive from start to finish
Answer: It says 'Made in China' on the metal plaque on the air receiver tank, so I assume it all comes from there - but it is still a good unit.
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