On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I Received my first order and the product was as listed. I will be returning for more product and have my friend ordering now.
I orderd two candel holder and rhey both came Damaged all the way around, I was really disappointed because therefore my daughter's wedding
I bought a Halloween inflatable blow up not a good product due to the fan motor to small to support this large blow up only used once and now it's no good so dissatisfied.
I have been an active customer for last year. All payments on time and never missed a payment. Paid my account off 9/30/2022. I started Christmas ordering early. It showed that I had 480.00 credit available as of Tuesday 10/6/2022. I called and unable to see why my order was not being shipped per the customer service agent. I was told to wait until Tuesday 10/11/22 to call back. Now the account shows $0.00 available credit. Called and was told that I would have to send money order or certified check. My credit report score has declined due to working with debt management company due to unsecured high interest personal loans and for medical which is not visible due to not allowed to show any medical info about me. They did not base my credit for all payments on time and never missed. November of last year ordered 355.00 in orders and now that I paid it off on 9/30/2022 and tried to place order less than credit available and now that removed all credit I had available last week. The quality of items last year was a disappointment but I still made all my payments on time and not missed. It took this company 10 days to tell me, I no longer have any credit with them. I was a good customer and my order, my payment history were not used to determine my credit worthiness. BUYER BEWARE!
The diamond hoops are fake they want me to pay to pay 100$ for not happening... then I call and asked was tit real she never answered my questions
Order was place in August 2021 only one item was received an 8 door cabinet which arrived broken in march 2022. I had totally forgotten about ordering anything. The other two items have never been received and I am still fighting with them because the never receive the cabinet back. I get billed monthly. I call monthly and told the same thing every time should be credited in 24 hours. If I could give them a negative star rating I would poor, poor customer service. And that is from someone who works customer service for a fortune 200 company.
Interesting development. I've had a credit account since before I can remember, well over 10 years. I haven't used my account since 2019. I tried to buy sheets, with my available $2795 credit availability. Instead I got a letter that I have to pay $21 to begin my account? Laughable. Of course, no one at the customer service department cares. I have a 730 credit score and a black card. Ok Seventh Avenue.
I canceled the card that they said I have but can't use. I'll never shop here again. Pity, I love the products. They could care less
My second order was for a lift chair, which arrived promptly, new and easy for my wife to set up. It works great and I am very pleased with it! I have a slipped disc in my back or worse and it is comfortable and very helpful, thanks!
I've been with seventh avenue since 2015, ever since I updated my account online, everytime I place an order, they do a hard inquiry on my credit, tender filet doesn't do it, ashro doesn't do it, swiss colony doesn't do it, I guess I will not be ordering anything else from them, (idiots), who would shop somewhere if they had to run your credit each time you make a purchase? Do not mess with seventh, or Montgomery wards, I just seen the one from Montgomery wards, 1300, credit limit, but has to check credit everytime, wouldn't let me upload photo
I just can't believe I sent the same car mat back four times and now that I get the fifth one and it's still unpersonalized this is so sickening and heart-wrenching all at the same time it's not even for me it's for my sister my advice don't use 7th avenue to get anything personalized cuz this is sickening
They told me that I was late on a payment that I had paid EARLY. When I called to confront them about it they first said that I never tried to make the payment and then in a different phone call said that my payment was denied. My BANK themselves showed where the payment went through and was NEVER denied but seventh avenue continued to harass me and have nothing but attitude with me over it. We finally had to tell them to stop with the DAILY phone calls until we could fax my bank statement over. I had to spend MY money to fax them over a bank statement because apparently they "don't have an email." They are some of the worst most low life people I've ever had to deal with and just try to scam innocent souls out of money.
Will never do business with them again and am taking legal action against them for calling me on a holiday, threatening me about my payment that is late because of the holiday, stating they could see my other accounts with other companies. I am looking into if the other companies are the same company using different names to get excessive interest payments from consumers for orders. I have never been late on any payments and yet the bozos of Seventh Ave decide they can violate my consumer rights... It will cost them for their ignorance.
It's been 7 weeks and many phone contacts to try and return 3 adjustable arm-style stools--that are not adjustable!
Past dealings have been ok Will call again today!
Returned a fountain, didn't work right. Ordered a fireplace, was a 4 month wait so had option to cancel, I did. Then decided to buy fold out chair bed. They wanted half down because still had fountain on my statement but blames it on my credit, which is very good. Cancelled everything, planned to buy a few things, oh well… their loss.
This is my second review on this place for the same item I bought I ended up throwing it away a patchwork bedspread so cheaply put together and to small. They don't even get back to you when you have a issue with a item you bought from them. What they offer in there catalog isn't going to be sended to you. They will send out to you items that don't last long and damage. I still get catalogs from them. Thats how mess up they are. Buy from somebody else. I would have left a photo but I threw it away
Hello, I am going by the name Annonomoyus:
The reason for my review is to let the public know that seventh Avenue is not, and I repeat is not the right store to do business with. Please for me, don't waste your hard earned coins and I say this because I ordered a faux marble dinningroom table and chairs set from there and I never received my table after months and months of waiting to get an answer from them. Then was told that the table and chairs had to be purchased separately, which is stupid as hell cause if it's a set then once the set is paid for and delivered it should all come at once not separate. So long story short, I never received my table, and I had ordered some different chairs other than what came with the set, because they were to expensive to pay for 1 chair at time, do you actually know how long it would have taken me to get all 4 of my chairs, I may have died waiting Lol! So the actual chairs that went with the table are the chairs I really wanted but since they were out of my price range I had found some different chairs within the seventh avenue establishment and they came in the colors red, blue, cream, and black and I end up buying 2 of the red chairs, so the first 2 chairs were delivered then I called back weeks later to order the other 2 red chairs and come to find out they were on back order, and they told me that when they came in that they would be shipped right out to me, since they were already paid for, so with that being said months went by and nothing I then called to find out what was going on with my other 2 chairs and was told that they weren't going to carry them anymore and that is why I hadn't received them. Well the least they could have done was called and let me know something and they didn't, as you can see I had to call them to find this out so they refunded me my for the second 2 chairs and they also had to refund me for the table that was never received. So with all that being said I finally just recently got all of my money back for the table and the last 2 chairs that I never received. So I have said all of this to explain to the public, who buys from seventh avenue not to buy from them because obviously the furniture is junk and garbage. The chairs I did receive when they came the 2 chairs were out on back order as the first 2 came my son put the legs on as tight as he could and the legs are still loose and we're actually scared to sit in the chairs for fear the legs might break and a friend of mine bought the same table that I never received and I asked her to send me a picture of it and she did and that would be the only reason why I would be able to add a picture of the table and I will also add the 2 red chairs for the public to see. And as you can see I only gave seventh avenue 1 star and quiet as it's kept they don't even deserve 1 star, but I had to give them one, so a 1 it is. My over all thoughts for seventh avenue is that I will never purchase anything else out of the store ever again, cause I have officially put them on my $#*! list and I consider them to be a scam and they should just go to hell out of business with those outrageous prices for everything they sell and you can clearly see that they don't give a damn about their costumers satisfaction they only care about putting our into their greedy $#*! pockets and keeping us low income people poor and struggling and trying to make it to be able to have nice things for ourselves and with coronavirus that doesn't make it any better. We want nice things to just like the rich! Anyway I feel great now that I have gotten everything off my chest, about how I really feel about seventh Avenue.
So public thanks for listening and taking me serious about everything I just wrote in my review because it's all true so take it at face value people.
Sign Annonomoyus.
Do not order from this company. Shipping is more than half cost of product. Product is low quality
Sec Er gym avenue charges high prices for their merchandise. I bought a lamp that worked for maybe a weak and ended up throwing it away. Because it was defective.
I placed my order with Seventh Avenue in August and i knew it was on back order i call them and said i will wait and yepppppp they canceled without my permission i am so disappointed in this company they did this last year i said i was not going to order anything else but i did only to be let down again so if you plan on ordering i suggest you look elsewhere first poor service
Worst company ever to deal with. Customer service is horrible. So rude. I ordered boots for my granddaughter and they sent mens boots instead. Grrr. I asked them to send the ones i ordered and the person i talked to was so rude. I told her to cancel the boots. I will never order from them again.