Serenata

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Birthday flowers for my best pal...
April 27, 2018

Lovely flowers... shame no note left to say they had been delivered. I had to check with my pal, which kind of ruined the surprise!

Date of experience: April 27, 2018
GB
1 review
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Gorgeous
April 27, 2018

I bought these to cheer up a family friend as they are her favourites. I have seen pictures and they havent disappointed. She is really delighted with them. Ordering and deliver process was easy and they arrived when we were told they would. I would certainly recommend.

Date of experience: April 27, 2018
California
1 review
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I recently ordered flowers, Online display of flowers did not match what was delivered. The bouquet contained more leaves than flowers. I will not order it any more here.

Date of experience: April 26, 2018
Ireland
1 review
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We ordered the red roses for the my grandmother's 96th birthday and added the birthday cake and a card. She was absolutely delighted. They arrived in great shape and were exactly as advertised. My uncle messaged me to tell me they were gorgeous and that they had made her day. I have ordered flowers several times now and have never had any problems.

Date of experience: April 26, 2018
GB
1 review
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Not good!
April 27, 2018

This is the third time ordering from Serenata and based on my first two experiences would have rated them highly. However no. 3 is still touring Scotland! I ordered on 28th for next day delivery informed next day that delivery would be set back one day. Now 1st July and informed delivery will be 2nd July. I await confirmation of delivery with interest.

Date of experience: April 26, 2018
GB
1 review
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Lovely flowers
April 27, 2018

I ordered flowers for a friends 50th Birthday. The website was very easy to use, the flowers were beautiful and arrived on the right day. I was kept informed by e mail of every step. Highly recommend this company!

Date of experience: April 26, 2018
GB
1 review
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Quality product and service.
April 27, 2018

I had no worries using Serenata because they had previously provided me with wonderful service. On this occasion it was just as good as the last and the recipient was over the moon. Thank you.

Date of experience: April 26, 2018
GB
1 review
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Beautiful but wilted
April 27, 2018

Hi pretty happy with flowers although quite dry on arrival and boxed in and the flowers were a little wilted Im not sure of the longevity of them

Date of experience: April 26, 2018
GB
1 review
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Good service
April 27, 2018

Second time I have ordered for a friend. I couldn't see the quality of the flowers in person but they looked greatin a photo. Will definitely use Serenata again. Thank you.

Date of experience: April 25, 2018
Texas
1 review
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Not happy
April 26, 2018

I wasnt happy with the order because the flower colors were flourecent, if I would have known it was going to be a flower power of disco colors I would have never placed that bouquet order. The flower choice and color originally was very soft tones and to see what was delivered was disappointing.

Date of experience: April 25, 2018
GB
1 review
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Isle of Mull Wedding
April 25, 2018

I got married on the Isle of Mull in Scotland. There is no florist on the island, so I took a gamble and ordered a large bouquet online. They arrived in perfect condition, at the right time, and I used the bouquet to make up and tie a bridal bouquet of white roses, and 4 bridesmaids posies. All delivered for £43. They looked amazing. I was so pleased. Thank you

Date of experience: April 25, 2018
GB
1 review
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Nice selection, good value, good service
April 27, 2018

I ordered flowers, chocolates and a card for my Mums birthday. Serenata kept me up to date when they were out for delivery and when they were delivered. My Mum was happy with quality and the service is excellent.

Date of experience: April 25, 2018
GB
1 review
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Excellent
April 25, 2018

Ordered flowers delivered next day and were perfect. Will definitely Order through Serenta again. Perfect birthday gift and so in expensive.

Date of experience: April 25, 2018
GB
1 review
1 helpful vote
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Excellent Service.
April 25, 2018

Ordered flowers and chocolates and they were delivered the next day. Got sent a picture of flowers they were gorgeous. Will definitely be using you in the future.

Date of experience: April 25, 2018
GB
1 review
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Never Disappointed
April 25, 2018

I have used Serenata Flowers more than a dozen times for birthdays, anniversary's and get well gifts.
We have never been disappointed - well presented bouquets, delivered as promised and value for money.

Date of experience: April 25, 2018
California
1 review
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Great customer service
April 25, 2018

There was a problem with the initial delivery of flowers to my daughter, by Serenata did a great job in dispatching the next day and keeping me informed every step of the way. Faith was very polite and helpful, and my daughter was very very happy with the flowers. Thanks again!

Date of experience: April 24, 2018
GB
1 review
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Efficient and great service
April 25, 2018

Ordered late in evening and got next day delivery which was great. Very happy with service. No complaints!

Date of experience: April 24, 2018
GB
1 review
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Extremely disappointed
April 24, 2018

I chose a lovely bouquet and birthday cake for my mothers special 90th birthday. She said the flowers were lovely colours. I asked about the birthday cake and she didn't know what I was talking about. There was no cake.! I was very upset and angry that the cake had not arrived with the flowers. My mother became very upset because I was upset. I emailed Serenata Flowers to explain and all I got back was a sorry, we don't know what happened and they couldn't send another cake. Totally let down is an understatement. I am still waiting for more information, but I think I will be waiting a long time... This is the first and LAST time I will be using these florists...

Date of experience: April 24, 2018
GB
1 review
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Beautiful
April 25, 2018

Excellent service com beginning to end, beautiful flowers all fressh and smell gorgeous and prompt delivery at fair prices.

Date of experience: April 24, 2018
Turkiye
1 review
1 helpful vote
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I purchased the Blue Dendrobium bouquet for my daughter. She was so pleased with them said they were amazing and unusual. So pleased with this purchase. X

Date of experience: April 24, 2018