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This company is deliberately informing customers that their books have mold so they won't return them, allowing the company to resell the books without compensating the customer. Customers are never provided with photographic evidence—untruthful behavior! Do not sell books to this company. They are scamming everyone. Sell books only in person.
They eventually paid for the books I sent them but it took 13 days. I've used them before and they were quicker.
After they told me that my books worth $45 and i agree and send them the books they send me an email saying my books are rough and lower my payment to be $13 and i am 100% sure my books are like new
NEVER AGAIN
Sellbackyourbook.com/EZ Book Recycle Inc. is a fraudulent company.
I sold four of my law school textbooks to Sellbackyourbook.com, that is also listed as EZ Book Recycle Inc on Better Business Bureau. They quoted me $120 for one of my textbooks. This book was in good condition, no tears, minimal highlighting etc. I received an email stating that it will be marked as liquidated damage and I would get $0 for it. I have used this company in the past with no issues. The email surprised me, as it was in good condition so there should be no issue, but nevertheless, I requested the book to be returned to me if they were not going to pay me anything for it. They refused. You can buy this book, used, on Amazon for $200+. I know they are going to sell it and not "recycle" it. They are thieves!
Please beware and stay away from this company!
Send in three separate orders to sell to this company. To whom it may concern Glen Nothagel. You have some one on the inside of your company that as no intergerty. They are not doing what is right when no one is looking. I did not think much about it but my last order was of a few books and a Nintendo switch video game. The game is not a DVD so it would not be damaged. It was in the case with the instructions to the game they quoted me around 11 dollars for the game. I got an email saying the game was in bad condition and would be recycled I was upset because I know it was not. It was packed in perfect condition. I emailed the company and even called but nothing was resolved from the video game coming up missing this is theft all they have to do is say it's in bad condition then don't pay you for it and say itd being recycled. I forgive the employee for doing this and thank you for the check for 40 cents. Thank you for the money. I wanted to let you know that you would not keep letting this happen to the company you build your self. You have the intergerty to do what is right with in your company. Thank you thank you thank you for this review
Unfortunately I was baited and then ripped off by "sellbackyourbook" aka "ziffit". When I first sold to them I sent them four books for their quoted price of $112. The transaction went smoothly and I was paid promptly with no problems at all. Because this went so smoothly I decided to send them more books the next go around. This time I sent 8 books total in two separate boxes. This is when they ripped the rug from under me. They ended up only paying me for 3 of 8 books. Claiming 5 of them were in such bad condition they could not offer me anything. These books however were in great condition much like the first box of books I sent them and they accepted with no problem. They went from them paying me the quoted price of about $160 to only paying $60 bucks. They also state their policy is to not return your books to you but they will "recycle" them to a third party. So you loose profit and they still gain from your loss. Luckily I hadn't sent off any of my other books to them yet or any high values books. Learn from my mistake and avoid doing business with this company if you can. I was able to find other companies to sell to, and I haven't had any issues since.
They took my book and ran with it giving me the only option sell my book at $0.00
Avoid this company at all costs. I just reported to BBB.
I gave one star because the site was the only one that didn't say they don't accept writing and highlighting. Other than that I would never use this company again. I mailed them my book that was in barely used condition the only thing wrong with it is that it had highlighting and marks toward the front pages of the book. Other than that nothing was wrong with it. It's retails for almost $90 and is sold used for over $50. I received a message today that stated We will recycle the following items because we can not accept.
"We will recycle the following items because we can not accept.
ISBN: ************** was Rough and price set to 0."
I have no way of knowing that they aren't just keeping and selling my book. I asked for it to be returned to sender. I used this book for one college class and it was barely used and had highlights/marks on some of the pages. This company wasted my time and as of right now I feel I have been scammed because I have no book and no money.
Horrible book selling experience. I input my books ISBN to get a quote. After receiving the quote, I shipped them the book using their shipping label. Once they received the book, I got an email stating it was the wrong isbn and that my book wouldn't be returned and would be recycled. What?!? How in the world could it be the wrong ISBN, when I copied it directly from the book itself and the title to the book autopopulated in their system as exactly what the title was on the cover. I'm baffled. And now they refuse to return the book so I can sell it to another company. I reached out to them to ask why they are stating it's the wrong ISBN number and I received an email back from them stating "it was probably based on the condition of the book." I bought the book brand new and it was used one time. It was in mint condition, no tears, no highlighting and no marks at all. The company can't even tell me the reason my book was rejected.
They do not pay. Do not use them. They advised that I would have payment over a week ago and have not received nothing. Then they said there payment system was messed up and it would be two days. It's been five and still nothing. Now they ignore my emails and you can't get a hold of them by phone. Do not use their service you will not get paid
I recieved a great price for my textbook that was in excellent condition. When I mailed the book the company told me they were recycling my book and that I was recieving nothing for it. They refuse to mail my textbook back to me. I understand not paying out for a textbook, but you should at least return it to the owner. It is insane to me that they are "recycling" my 300 dollar textbook. This company is a huge waste of time and I would say in my particular scenario it was a scam.
You will barely get back enough to cover the cost of your packing tape. A lot of work for nothing! I sent in 10 books and was told I would get almost $50 for them and got $6. Not worth it!
Offered 10.00 now they say, after I sent the book, one cent. I am going to file in small claims court. Never mess with a paralegal.
I search for an author's name that I know personally and found a fake book with her name and 372 reviews! You can't click on the reviews to read about this book. If you go down lower and click on 'other editions' then you get to a new page with 0 reviews. This is a total fraud and this site is sketchy.
https://www.secondsale.com/p/gakuen-heaven-yaoi/*******?ean13=*******085
And these scam artists hundreds of dollars in law books. Some not even used. They never received my package and FedEX has no record of the apparent bogus tracking label. These ppl are a scam!
They didn't accept my book. Which I used for 3 months. I did not write in it. All the pages were in tact. The very corners of the paperback cover were slightly folded. It was over $300. They offered $40. Now if I want it back I have to pay shipping. They should have made their policy more clear and visible. I'm surprised. Disappointed.
I have shipped many books to this company and was always impressed with the turn around time and the price they paid for my used books. The process is easy, the website is super use friendly, I just type in the ISBN number of all the books I am shipping to them, print the packing slip and free shipping label and off they go. I usually get the money in less than a week via Paypal or by check. The customer service is prompt in answering questions if I have any. I've checked other prices online and this company gave me the most dollars for my books and music CDs. Totally reliable folks!
It use to be ok. I don't know what happened but it doesn't work. The scanner functions intermittently. There are also so many software bugs, they've lost my cart so many times now that I've given up selling with them. It's too frustrating.
We sell used books to a number of buyback/resell online companies. Sellbackyour book is our favorite overall. In the last year or so, we have sold them over 400 orders. That many orders with thousands of books in total will obviously result in a few occasions where we were not fully pleased. However, overall we find this company accepts many titles, is liberal and generous in its condition grading, usually pays as much or more than most other companies and does so very quickly.
We especially like the option to have returned any and all rejected books at almost no cost although in truth very few books (probably no more than 1 or 2 % are rejected). The most consistent problem we have had is the same as a few other people mentioned-books disappearing from the cart. Even if they do not disappear, we cannot close them on the iphone where they were scanned. We can close them on another device, but frequently the cart does not show up at all on other devices. Customer service is not their strong suit, and we have been unable to resolve this issue. Sometimes they respond to messages, sometimes not. Ziffit, for example, has many more problems but has much better customer service in addressing them.
Still, in summary, we enthusiastically support this company.
Tried to sell books and the app has multiple frustrating errors: 1. Yields inconsistent pricing of books, 2. Does not accept books after 5 scanned, 3.yields such low appraisal values that it is impossible to get to the $7.50 minimum. What a waste of time. Just delete the app, block their emails and donate to your public library.