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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Very easy to order. Delivery was quick and there was no issues.
Ordering instructions are easy and complete. Once I ordered, I was kept apprised of my order status and it arrived much more quickly than I expected. Installation was a breeze.
Purchased two 1" aluminum mini blinds. Easy install and they look great.
I measured and ordered our blinds. They were exactly what we ordered. I paid the extra fee incase they weren't the right size and it was not needed.
They sell you what's described on their website, they ship with no issues. Ill keep using them for my window treatments.
You guys make it very easy to order
Item came neatly packaged, instructions were enclosed. The item was high quality and things looked ok for install. Installation was quite easy with three brackets only to hang shade. Friends say shades are sleek looking and complement the living room.
We ordered a long narrow black out blind. It fits perfectly and was easy for the two of us to install. Shipping was on time! Great experience!
Not satisfied with the the hardware for mounting and securing blinds to doors.
Would not buy again. Cheaply made. When you raise and lower blind it is hard to get it lined up so it is straight. I don't think it will hold up over time.
Hi Karen,
Thank you for sharing your honest feedback on your shades. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
I was reluctant to replace my old vertical blinds with another vertical blind as they are generally made from cheap material and are prone to failure, especially where the slats connect to the track. I recently installed the my 'Designer Vertical Blinds' and am extremely impressed with the quality, espeially the thickness of the slats which are twice as thick as the average vertical on the market. The website made ordering easy as did the customer service support. They arrived two weeks sooner than anticipated. Very impressed with the entire process and will definitely order again from Select Blinds.
Easy to use measuring chart and all fit great. However I didn't realize there would be no wand to adjust the panels open/ shut. Have never seen this operation method before and it was disappointing.
Price for blinds was better than the other websites I visited. The quality of the blinds I received is great. Fairly easy to self install.
Easy order and easy installation. No issues with delivery or tracking shipment.
Due to still cleaning up from Hurricane Helene... mold and painting related to all the windows... I'm hoping when it's blind time, I will be as happy with them as I was during the previous Hurricane Fred blind replacements.
VERY difficult to find wood (or faux wood) blinds with cloth tape that don't cost a fortune.
This time, I got the Architect Blinds. Even with 1/2 off, they are $$$. BUT, very simple to install, even with spacers, and they are a HUGE improvement over the bamboo shades that were here. I want to get more for the rest of the house, but the cost puts that off for a bit. So...they're awesome, but expensive.
Works like it was advertised- over half the price of compatible shades from the competition
This was a painless experience with the proper measurements. You had many choices to choose from they hang quite easily prompt delivery love them.
I purchased the insurance just in case something was wrong with my order. There was! When I initially reached out to customer service, they responded. But it's been over a week, and there is still no resolution to my issue.
Hi Mary,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Julie,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador