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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Retraction cords on sides of blinds very sloppily packed resulting in breakage of one in trying to get blind closed. Blinds themselves very nice, but cords with knotted rubber bands not so good!
We love these shades. The color is beautiful especially with light gently behind. We got the lined but not room darkening. We are very happy with the amount of light coming through. I have never had motion shades and these are fantastic. They work beautifully.
Only issue was delay in shipping with no updates. Also, did not find instructions until we opened last shade. This caused confusion in hanging them, but called and got assistance from customer service.
Easy ordering process, nice selection and quick delivery.
It was very good they arrived on time and were fine
Been trying to reconcile a warranty claim on a brand new product for almost 30 days. They keep sending the wrong parts. Not one person I've spoken with has issued an apology or attempted to make it right. Other than just "trust us we ordered the right part this time". I would not receommend them based on my interactions with their support or attempt to get a warranty replacement. Low quality cord broke the first time I used it.
Hello John
I am so very sorry that you had a negative experience with us due to your Lifestyle Solar Shade arriving damaged. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I have gone ahead and processed a $20.62 refund back to you and upgraded you to our 5-year Limited Warranty. I have also sent a message to our production team to find out when the part is going to be sent.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.
Regards,
My order arrived in a timely manner, exactly as described and were easy to install. They enhanced the look of my guest bedroom. I highly recommend SelectBlinds.
Called and asked about the backs being white and got a lecture about reading all the fine print. Was basically told I was an idiot and "too bad for me"
Hello Joanne,
I apologize because you had a negative experience with us due to your Cordless Blackout Top Down Bottom Up Shades arriving with a white backing as stated on our website. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. The reason the backing is white is to conform to most HOA standards, hence why we mention this on the product page.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.
Regards,
I had no problems ordering the item. Had to problems putting them on my patio doors.
It was an easy ordering experience. I simply measured my windows for inside mount and they arrived with the correct measurements. I have a son with special needs, and unfortunately we deal with a lot of property damage in our home as a result of his disability. He ruined two of the four window blinds we used to have on our windows, so we were needing to update them with something new that he couldn't easily destroy. Went went with the modern woven motorized roller shades. I had been looking for new shades for some time, and ordered samples from various companies, but I couldn't find a color or style I could agree on. Therefore, I decided to go with the modern woven roller shades in Greenwich Grey. Although I didn't request a sample of the shade prior to ordering, I was happy once the shades arrived. It's a neutral color that will work for our home. I only wish I had ordered the shades sooner as our damaged blinds were an eyesore. The shipping is quick considering they custom make them. Just try to have some patience. We ordered ours on 7/4 and they arrived 7/17. I think it's quick considering. I was just impatient as I was tired of dealing with the condition of our current blinds.
Love the blinds. Easy to order and super easy to install.
I wish it was more clear in the photos that, depending on the way the blind rolls, the two sides are different colors. In the example photos there isn't a difference and now the top of my navy blinds have a white roll. Not happy with that aspect.
The experience of buying blinds for our whole house was very smooth and easy. We would absolutely use SelectBlinds again should we ever need blinds for our home. The install was smooth and the blinds really add a nice touch to our home.
I was a little worried about the blind fitting properly but we followed the directions for measuring and the blind is absolutely perfect! Love the color and the double insulation. From order to delivery was about 2 weeks….installation was easy too!
They fit perfectly in the frame. Just measure the exact opening and you won't be disappointed.
I bought two and absolutely love them. Great quality. Very happy customer.
Hello Todd,
I apologize because it appears you may have had a negative experience with us. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.
Regards,
The free samples were a big help in selecting my new window coverings. Ordering was a breeze. They were delivered quickly & are a perfect fit! I couldn't be more pleased.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bruce,
I apologize because you had a negative experience with us due to your Skylight SHades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.
Regards,