Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SelectBlinds

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+279
See all photos
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey stargrey stargrey stargrey stargrey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,006
value
542
shipping
491
quality
535
This company responds to reviews on average within 2 days

Instant Feedback

85,784 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Brian L.
Unfollow Brian L.
Share Review
Report Review

Easy peasy
September 9, 2023

Very easy ordering process as well as very easy installation process

Date of experience: September 9, 2023
Oregon
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Blinds are just what we wanted.
October 9, 2023

Ordered online, blinds were easy too install and fit and looked perfect.

SelectBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Susan,

I apologize because it appears you may have had a negative experience with us. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.

Brian,

California
1 review
0 helpful votes
Follow Molly J.
Unfollow Molly J.
Share Review
Report Review

Great product
September 9, 2023

Select blinds always delivers a quality product with a quick turnaround. I highly recommend them for your blind needs.

Date of experience: September 9, 2023
New York
1 review
0 helpful votes
Follow Wanjiko Z.
Unfollow Wanjiko Z.
Share Review
Report Review

Happy with product quality
September 9, 2023

The blinds came in the box all good. The process of putting it together as really simple and what I wanted.

Date of experience: September 9, 2023
Iowa
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Perfect Service
September 9, 2023

I ordered 3 identical blinds and 1 broke in the first week. A couple of pictures and an email later and a new blind was on it's way.

Date of experience: September 9, 2023
Ohio
2 reviews
0 helpful votes
Follow Diana U.
Unfollow Diana U.
Share Review
Report Review

Shades
September 8, 2023

Prompt delivery, color we wanted, reasonable price

Date of experience: September 8, 2023
North Carolina
1 review
0 helpful votes
Follow Terri B.
Unfollow Terri B.
Share Review
Report Review

Convenient and affordable
September 8, 2023

Thanks for helping to make this project very affordable and easy. I loved the how to videos.

Date of experience: September 8, 2023
Idaho
1 review
0 helpful votes
Follow zina O.
Unfollow zina O.
Share Review
Report Review

Very pleased
September 8, 2023

Website was easy to use. Blinds were sent in a timely fashion. Quality products

Date of experience: September 7, 2023
Florida
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Extremely well designed website shopping experience!

Date of experience: September 7, 2023
West Virginia
1 review
0 helpful votes
Follow Jessica F.
Unfollow Jessica F.
Share Review
Report Review

Durable and best rates I could find
September 7, 2023

Was very easy to order what I wanted and suggestions prompted through each choice, thank you!

Date of experience: September 7, 2023
Missouri
1 review
0 helpful votes
Follow Rebekah D.
Unfollow Rebekah D.
Share Review
Report Review

Great Experience Always
September 7, 2023

I bought a house with a lot of windows, so I placed a rather large order. One blind of the 14 arrived with the head rail cracked. I submitted a warranty claim, and it was approved and remade within a matter of days. It might've taken a week to arrive. I'm extremely pleased with the product and the customer service.

Date of experience: September 7, 2023
California
1 review
0 helpful votes
Follow Aimee Y.
Unfollow Aimee Y.
Share Review
Report Review

Blackout blinds have improved my sleep
September 7, 2023

In my urban house, I realize that black out blinds which would make my bedroom darker might really help improve my sleep. Measuring and installing the blinds was a breeze and they were a fraction of the price, they fit much better than if I had bought a standard size for the big box store. We left our existing blinds in place it on the inside of the trim. We mounted the room darkening blinds on the outside, so we have the option of both and it's the perfect solution for us.

Date of experience: September 7, 2023
Tennessee
2 reviews
0 helpful votes
Follow Andreina M.
Unfollow Andreina M.
Share Review
Report Review

Awesome contribution to my sunroom
September 7, 2023

The directions on measuring for custom blinds on the website was super easy and I'm very happy with the results.

Date of experience: September 7, 2023
Florida
1 review
0 helpful votes
Follow Lalena V.
Unfollow Lalena V.
Share Review
Report Review

Great product!
September 7, 2023

I am very happy with the blinds and all services. Blinds fit perfectly and it was easy to install. Great price and service.

Date of experience: September 7, 2023
Georgia
1 review
0 helpful votes
Follow Michelle I.
Unfollow Michelle I.
Share Review
Report Review

We have purchased Zebra Blinds from SelectBlinds for two separate houses & have been very happy both times. The second time we replaced the entire house with them & didn't have any issues with measurements or installation. Very happy!

Date of experience: September 7, 2023
Virginia
3 reviews
1 helpful vote
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

Great product.
September 7, 2023

Easy online ordering and great updates on shipping and delivery.

Date of experience: September 7, 2023
Georgia
1 review
0 helpful votes
Follow Candy M.
Unfollow Candy M.
Share Review
Report Review

Beautiful Roman Shades
September 7, 2023

Easy process for custom ordering window coverings. Will be ordering more in the future.

Date of experience: September 7, 2023
California
1 review
0 helpful votes
Follow Ted C.
Unfollow Ted C.
Share Review
Report Review

The blinds work as advertised, but they forgot the solar panel and proper hardware. When I asked about receiving spacers and brackets that didn't fit, and I gave them exact dimensions of what I needed, they just sent me another bracket that was the same, that didn't fit, along with the solar panel. Thus, I had to create my own bracket and other hardware. It is a shame, that as expensive as these were, they simply throw hardware over the fence and look the other way. They didn't seem to care or follow up, and lack any QC for the hardware portion...

Date of experience: September 7, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Ted,

I apologize because you had a negative experience with us due to your Real Wood Blinds not arriving with all the top quality parts as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.

My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.

Brian,

Virginia
1 review
0 helpful votes
Follow Joyce I.
Unfollow Joyce I.
Share Review
Report Review

Excellent response to questions and timely delivery

Date of experience: September 7, 2023
New York
1 review
0 helpful votes
Follow DANI G.
Unfollow DANI G.
Share Review
Report Review

Amazing customer service
September 7, 2023

Tay was so helpful in getting my order ready for my custom blinds. Thank you!

Date of experience: September 7, 2023