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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had great help with product I was looking to buy once i connected with customer service. They helped me better understand sizing & measurements for my sliding door to ensure I had the best fit and look for my living room.
Great price and quick shipment! I love the products as well.
Measuring was easy and it fit perfectly. Not much more to say.
The website was easy to order from; directions were clear. Blinds arrived quickly and installed easy. Very satisfied.
The ordering process was straight forward and the installation was fairly easy. Having a drill was extremely helpful. I recommend watching their "How to Install" video on Youtube as it was helpful to see how easy it was to install. Of the 9 blinds I ordered, 1 of them ended up being too long as I entered in the incorrect dimension during the ordering process. I contacted support and they were able to send me a replacement with the correct dimension. All I had to do was pay the shipping which was $10. When I asked about how to return the one that was not installed, they recommended that we donate it so there was no cost to return. Overall I was happy with the experience and would not hesitate to purchase blinds from SelectBlinds in the future.
So easy to have my blinds swapped out under the warranty.
I ordered 2 blinds. One blind was the correct size the other blind was a foot short. I just double checked. What I ordered and what I received are two different things. This screw up is going to take up and entire day of my weekend because the house is 3 hrs away from my house.
Loved the style, look and fit. Highly recommend using these guys for all your window covering needs.
I've ordered multiple times from select blinds and have always been happy with my purchases, the blinds work great are easily installed and look beautiful!
Ordered blinds as a DIY project and when I received them a piece was missing. Called to speak to a rep and she said I could go to the hardware store and get this piece easily. Her indifferent and breezy manner despite the mistake no matter how small she said it was really tainted my experience with this company. A supervisor was supposed to call me back and no such call happened.
Hi Jeanney,
Thank you for your honest feedback about your Roman Shades missing part. I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you. Please feel free to email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
I experienced easy, quick, and over the top customer service.
Hi Al,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Samples came fast with a very nice brochure. It helped me decide and order quickly. Once ordered they came quickly.
I never purchased blinds before buying my blinds from Select Blinds. I was treated with kindness and patience. I felt like I was genuinely cared for. I appreciate how helpful and kind they were. It made the process of buying my first blinds so much easier. Thank you so much!
Easy to order. Love them. Will be buying more. I love the cordless top down bottom up.
Very easy. Good quality and easy to order. Very smooth.
Hi Kirby,
We value all feedback, and we would appreciate it if you could provide more information about your experience to help us improve. Please don’t hesitate to contact me directly at [email protected] so that I can address your concerns. Thank you for the time, and I hope to have the opportunity to make things right.
– Brian, SelectBlinds Brand Ambassador
I went through the build a blind process several times, got the same price. Phoned in to order the blind and it was almost double! Took me some time to realize the site was to blame, irritating.
Hi Don,
Thank you for your honest feedback. I will pass this along to our team so they can address these technical issues, and I’d also like to make things right for you. Please email me at [email protected] so we can talk about how I can do that!
Thank you!
– Brian, SelectBlinds Brand Ambassador
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Thomas,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at [email protected], and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador