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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+274
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,003
value
515
shipping
464
quality
508
This company responds to reviews on average within 2 days

Instant Feedback

85,611 reviews

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Ohio
1 review
0 helpful votes
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Bad blinds
December 18, 2023

I wish I cud return them! I don't have all the parts & ur not sending me what I need! Terrible

Date of experience: December 11, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Nancy,

We appreciate your honest feedback about your Dual Shades, and I want to help improve your experience with SelectBlinds. Here is a video showing how to install the shades as you do not need an L-Shaped bracket according to our production team (https://www.youtube.com/watch?v=as-dm8VglBQ). Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Iowa
1 review
0 helpful votes
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After filling my cart I had a few questions about automation and remotes so called customer service and they were very helpful with helping me get everything I needed even saved me money by letting me know I did not need a charger for every unit. Very helpful will definitely send all my clients here for now on.

Date of experience: December 11, 2023
California
1 review
0 helpful votes
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Well, I kept getting emails saying my blinds were going to be delayed. Then all of a sudden never heard from you. Two weeks later I received an email saying how do I like my blinds so I was concerned that they delivered them and I never got them so I thought I would call two hours later After being on hold they told me to call the delivery company hour and 1/2 of trying to get though every time I got to a certain point it would just hang up on me. So when I called back another 45 minutes and talk to a girl and she was able to somewhat try to figure out where they were then three days later they just show up. No call. Thank God someone was at my house to receive them. Not sure how you still in business doing business like this.

Date of experience: December 11, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Joseph,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.

Thank you!

Nevada
1 review
0 helpful votes
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Great fit, easy install, as described and pictured!

Date of experience: December 11, 2023
Michigan
1 review
0 helpful votes
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Very Happy!
December 11, 2023

So happy with my new blinds. They look great on my windows. No problem putting them up. Thanks for the wonderful directions!

Date of experience: December 11, 2023
North Carolina
1 review
0 helpful votes
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Stay on hold all day useless
December 18, 2023

Bounce around from one department to another staying on hold never getting anywhere very unproductive

Date of experience: December 11, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Mark,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
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100% Satisfied!
December 11, 2023

We needed shades for an entire house, which was pretty daunting. SelectBlinds made it really easy to determine the specific product that would be right for our HUGE living room windows (larger cell size, etc.). I appreciated the very CLEAR instructions on how to properly measure our windows ~ along with a worksheet to keep track of each window location + dimensions. I ordered many, MANY free samples to determine which color was right for our new house ~ it was very helpful. By the time I finally placed my large order, I was really confident I was ordering the perfect product for my needs. At such a reasonable price point, I was SO impressed with the quality of the shades, they're perfect. They were also really easy to install, even with me having zero prior experience.

Date of experience: December 11, 2023
Colorado
2 reviews
0 helpful votes
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Online order anxiety?... Order!
December 11, 2023

I was a little skeptical and anxious to order our blinds online. I measured and placed the order.
Quality is great, they arrived within the week and were very easy to install. Will use SelectBlinda again in the future.

Date of experience: December 11, 2023
North Carolina
1 review
0 helpful votes
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I ordered 3 sets of blinds. 2 orders were split blinds with one valence and 1 order was a single blind/valence. The single blind automatically gave you a valance that fit. Then when ordering the split blinds and instead of automatically providing a valence they requested the single valence size, and since no other instructions were provided regarding valence size we put in the size of the windows. And we couldn't place the order unless the valence size was put in.
When the order showed up the valence for the single blinds fit and the other two for the split blinds were too short, and couldn't be attached. Turns out they automattically added 2-1/4" to the length of the single blind valence and didn't add any length to the split blind valences which accounts for hardware and placement.
When trying to contact SB regarding the issue, the only way you can communicate with them is via text or email. And they said because we chose the length of the split blinds valence that they wouldn't replace it unless we paid for another set of valences. Obviously this made me angry. So in order to speak with someone, I called the company and chose to speak to a designer and after they heard my dilemma they sent me to customer service to speak to actually speak to a life person (which could have saved me hours if that was available in the first place).
At first she couldn't understand why I chose to put in a measurement and when I explained that you couldn't check out without choosing a length (which really shouldn't even be an option, plus they charge you extra for it) she let the managers know and they immediately addressed the problem, and resolved the issue with their website that same day.
I'm happy to say they also provided with all 3 replacement valences at no charge. Although i didn't get my back for asking for a single valence.

Date of experience: December 11, 2023
Oklahoma
2 reviews
0 helpful votes
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Measuring is Easy
December 11, 2023
Updated review

Very easy to order. I started to measure three times down the wall inner sides of my windows. I kept reading the directions because it was an expensive purchase for me. I thought about it all and I ordered the largest measurements of the inner window without adding or subtracting anything. They all fit perfectly. I ordered 2sets of top down bottom up and wish I had ordered all of them that way. My husband and I love them. He had painted that room and my old cellular shades needed updated.

Date of experience: December 10, 2023

It's hard to tell if you have corded blinds
November 14, 2023
Previous review

It's hard to tell if you have corded blinds

Date of experience: November 13, 2023
Colorado
1 review
0 helpful votes
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Beat online company
December 11, 2023

I have ordered blinds from Select blinds...never disappointed

Date of experience: December 10, 2023
Arizona
1 review
0 helpful votes
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They were perfect!
December 11, 2023

Perfect size, love the color, reasonably priced and easy to install.

Date of experience: December 10, 2023
Colorado
2 reviews
0 helpful votes
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Toddler room curtains
December 11, 2023

Easy way of ordering even though the curtains needed more width than indicated

Date of experience: December 10, 2023
New York
1 review
0 helpful votes
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Excellent window blinds
December 10, 2023

Very helpful customer service agents. Delivery right on time

Date of experience: December 10, 2023
California
1 review
0 helpful votes
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Good Customer Service
December 10, 2023

I have order a number of times from Sselect Blinds and have been very happy with all aspects of purchase. Recently ordered again and the blind arrived damaged. After sending a couple of pics to Customer Service they quickly notified me they would be sending a replacement. It arrived today in great shape. All in all, customer service did not disappoint. Can't ask for anymore than that.

Date of experience: December 10, 2023
Florida
1 review
0 helpful votes
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Puts
December 10, 2023

So easy to purchase and the blind was a perfect fit

Date of experience: December 10, 2023
Pennsylvania
1 review
0 helpful votes
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This company treats customers well!
December 10, 2023

Three blinds arrived 72 inches long instead of 52 inches long. They corrected that with a new order and let us change our width on the blinds. They were responsive, respectful and easy to work with.

Date of experience: December 10, 2023
Oregon
1 review
0 helpful votes
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Nice fit & easy to use
December 10, 2023

Good selection, nice fit, easy to order from site, affordable choices

Date of experience: December 10, 2023
Massachusetts
1 review
0 helpful votes
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Didn't fit right
December 17, 2023

I got the run around when I tried to find out how to fix the issue with the blind I ordered. I never got a satisfactory answer and I am now stuck with a blind that does not fit my door.

Date of experience: December 10, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Jill,

We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Illinois
2 reviews
0 helpful votes
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Love my Zebra shades!
December 10, 2023

I've always wanted to try zebra shades! So when I saw my neighbors that had some, I knew I had to try them! I just love mine! I love the color I chose, and I love how they give just enough light when they're on the filter side. And I also love how they darken the room too. I have to say though, they were a little difficult to install, but once we got the hang of it, it wasn't that bad.

Date of experience: December 10, 2023