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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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I wish I cud return them! I don't have all the parts & ur not sending me what I need! Terrible
After filling my cart I had a few questions about automation and remotes so called customer service and they were very helpful with helping me get everything I needed even saved me money by letting me know I did not need a charger for every unit. Very helpful will definitely send all my clients here for now on.
Well, I kept getting emails saying my blinds were going to be delayed. Then all of a sudden never heard from you. Two weeks later I received an email saying how do I like my blinds so I was concerned that they delivered them and I never got them so I thought I would call two hours later After being on hold they told me to call the delivery company hour and 1/2 of trying to get though every time I got to a certain point it would just hang up on me. So when I called back another 45 minutes and talk to a girl and she was able to somewhat try to figure out where they were then three days later they just show up. No call. Thank God someone was at my house to receive them. Not sure how you still in business doing business like this.
Hi Joseph,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.
Thank you!
Great fit, easy install, as described and pictured!
So happy with my new blinds. They look great on my windows. No problem putting them up. Thanks for the wonderful directions!
Bounce around from one department to another staying on hold never getting anywhere very unproductive
Hi Mark,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
We needed shades for an entire house, which was pretty daunting. SelectBlinds made it really easy to determine the specific product that would be right for our HUGE living room windows (larger cell size, etc.). I appreciated the very CLEAR instructions on how to properly measure our windows ~ along with a worksheet to keep track of each window location + dimensions. I ordered many, MANY free samples to determine which color was right for our new house ~ it was very helpful. By the time I finally placed my large order, I was really confident I was ordering the perfect product for my needs. At such a reasonable price point, I was SO impressed with the quality of the shades, they're perfect. They were also really easy to install, even with me having zero prior experience.
I was a little skeptical and anxious to order our blinds online. I measured and placed the order.
Quality is great, they arrived within the week and were very easy to install. Will use SelectBlinda again in the future.
I ordered 3 sets of blinds. 2 orders were split blinds with one valence and 1 order was a single blind/valence. The single blind automatically gave you a valance that fit. Then when ordering the split blinds and instead of automatically providing a valence they requested the single valence size, and since no other instructions were provided regarding valence size we put in the size of the windows. And we couldn't place the order unless the valence size was put in.
When the order showed up the valence for the single blinds fit and the other two for the split blinds were too short, and couldn't be attached. Turns out they automattically added 2-1/4" to the length of the single blind valence and didn't add any length to the split blind valences which accounts for hardware and placement.
When trying to contact SB regarding the issue, the only way you can communicate with them is via text or email. And they said because we chose the length of the split blinds valence that they wouldn't replace it unless we paid for another set of valences. Obviously this made me angry. So in order to speak with someone, I called the company and chose to speak to a designer and after they heard my dilemma they sent me to customer service to speak to actually speak to a life person (which could have saved me hours if that was available in the first place).
At first she couldn't understand why I chose to put in a measurement and when I explained that you couldn't check out without choosing a length (which really shouldn't even be an option, plus they charge you extra for it) she let the managers know and they immediately addressed the problem, and resolved the issue with their website that same day.
I'm happy to say they also provided with all 3 replacement valences at no charge. Although i didn't get my back for asking for a single valence.
Very easy to order. I started to measure three times down the wall inner sides of my windows. I kept reading the directions because it was an expensive purchase for me. I thought about it all and I ordered the largest measurements of the inner window without adding or subtracting anything. They all fit perfectly. I ordered 2sets of top down bottom up and wish I had ordered all of them that way. My husband and I love them. He had painted that room and my old cellular shades needed updated.
It's hard to tell if you have corded blinds
Perfect size, love the color, reasonably priced and easy to install.
Easy way of ordering even though the curtains needed more width than indicated
Very helpful customer service agents. Delivery right on time
I have order a number of times from Sselect Blinds and have been very happy with all aspects of purchase. Recently ordered again and the blind arrived damaged. After sending a couple of pics to Customer Service they quickly notified me they would be sending a replacement. It arrived today in great shape. All in all, customer service did not disappoint. Can't ask for anymore than that.
Three blinds arrived 72 inches long instead of 52 inches long. They corrected that with a new order and let us change our width on the blinds. They were responsive, respectful and easy to work with.
Good selection, nice fit, easy to order from site, affordable choices
I got the run around when I tried to find out how to fix the issue with the blind I ordered. I never got a satisfactory answer and I am now stuck with a blind that does not fit my door.
Hi Jill,
We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
I've always wanted to try zebra shades! So when I saw my neighbors that had some, I knew I had to try them! I just love mine! I love the color I chose, and I love how they give just enough light when they're on the filter side. And I also love how they darken the room too. I have to say though, they were a little difficult to install, but once we got the hang of it, it wasn't that bad.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Nancy,
We appreciate your honest feedback about your Dual Shades, and I want to help improve your experience with SelectBlinds. Here is a video showing how to install the shades as you do not need an L-Shaped bracket according to our production team (https://www.youtube.com/watch?v=as-dm8VglBQ). Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador