On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The experience was fine other than the blind has a small tear in it. It was on the the inside and not noticeable until it was up and installed.
Ordering my Roman shades online was pretty easy. The instructions on what you need to measure is clear and I was extremely satisfied with the product. The installation wasn't too bad. My husband installed 3 Roman shades in a about 45 minutes.
Just wish they were darker need chocolate color think if they were white on out side it better
Measuring was very difficult. I do have the Select Blinds Measuring sheet that I would like to provide so that the consultants can double check.
Hi Domenix,
We appreciate your honest feedback about our measurement instructions. We will take it into consideration so that we can improve our customer experience. I’d like to help improve your experience with SelectBlinds and make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss more.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Measuring was very difficult. I do have the Select Blinds Measuring sheet that I would like to turn it so that the consultants can double check.
Order came exactly as expected. Very easy online ordering experience.
So happy I was able to order samples to really make sure what I wanted. Love our bedroom binds and will follow with our living and family room next.
It seems my order took 2 weeks before it was received by me. Overall the blinds were packed nicely with no damage. They all fit the spaces I measured. Installation was completed without trouble and hardware was very good. I am happy with the product and can recommend them.
Hi Erling,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Bathroom blinds this time and came out perfectly! Always a great job!
Easy ordering and shipping was as promised! Great overall experience
Purchased a pair of window blinds for a large study. Not only did they have the best prices but the overall transaction and experience was awesome. Definitely made shopping for window treatments a breeze. Did I mention shipping was quick and delivered earlier than expected. Thank you SelectBlinds.
The rep I worked with was great and made ordering easy. I am so sad I didn't get them before Christmas.
Exactly as ordered. Fast delivery. Would order from again. Great customer service.
This is the third time ordering from Select Blinds. The way they are packed and the way they are made was beyond my expectations. Great company with fast turnaround time as well.
I followed the directions on how to measure, and they fit perfectly. Easy to install and they seem solid. Would recommend to others and I will probably order more for other rooms.
Customer service was the best. Would order from them again. Thank you
Easy to order and pick out what I want. The color chart versus the color of shade. I got was so very close. Very happy with it.
Replaced one blind. Select Blibds sent me samples and promptly replaced the blind with the correct color and suzedcnew blind.
Excellent experience. From obtaining the quote, verifying the dimensions, and coordinating with Terri was seamless.
Quick and fast service I got them in a timely matter, and they were looking great.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael,
We appreciate your honest feedback about your Cellular Shade, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador