Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SelectBlinds

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+260
See all photos
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey stargrey stargrey stargrey stargrey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,997
value
483
shipping
433
quality
476
This company responds to reviews on average within 2 days

Instant Feedback

85,396 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Jason W.
Unfollow Jason W.
Share Review
Report Review

Put a ton of time into ordering blinds the first time. Didn't realize the settings for measurements reset during that process. Got the blinds and they were the wrong size. So I spent $500 on blinds that didn't fit. The were 4-5" off the size I needed. Customer services is absolutely horrible and couldn't actually talk to a single person. Waited on the phone for over an hour 3-4 times and finally gave up and ate it. I even tried the text message route and all I ever got was standard text back. I strongly do not recommend Select Blinds. Such a shame because the products are amazing.

Date of experience: August 14, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Jason,

Thank you for your honest feedback. I will pass this along to our team so they can address these technical issues, and I’d also like to make things right for you. Please email me at [email protected] so we can talk about how I can do that!

Thank you!

– Brian, SelectBlinds Brand Ambassador

Ohio
2 reviews
0 helpful votes
Follow Dale O.
Unfollow Dale O.
Share Review
Report Review

Installation was easy and looked great. Only ongoing issue is one or the other side hangs down when lowering or raising. Constantly have to make adjustments to level out the bottom rail ….

Date of experience: August 14, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Dale,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.

Thank you!

– Brian, SelectBlinds Brand Ambassador

Massachusetts
1 review
0 helpful votes
Follow Deb V.
Unfollow Deb V.
Share Review
Report Review

Great custom shades for the price
August 24, 2024

I was skeptical ordering online, especially after reading some negative reviews. Was looking for shades for a renovated basement, and didn't want to spend a fortune. I got my samples in a timely manner, and the blinds also came exactly when they said they would. Very happy with the whole process, would order from Select Blinds again.

Date of experience: August 14, 2024
Maine
2 reviews
0 helpful votes
Follow Joan L.
Unfollow Joan L.
Share Review
Report Review

Easy to measure and quick service
August 23, 2024

My daughter helped me measure and installed all the blinds. They look great and help keep our bedrooms darker in the morning.

Date of experience: August 13, 2024
Nebraska
3 reviews
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Honeycomb blinds for kitchen
August 23, 2024

Was very easy to use and put up. I had no problems at all. It took under minutes to hang them. Works great!

Date of experience: August 13, 2024
New Mexico
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Share Review
Report Review

Good quality
August 23, 2024

I've bought their shades before and have been happy both times. The measuring makes me nervous but I get the correct size each time.

Date of experience: August 13, 2024
New York
1 review
0 helpful votes
Follow Alex K.
Unfollow Alex K.
Share Review
Report Review

We've ordered from Select Blinds multiple times in the past and haven't had issues, but our latest order arrived with two issues that still haven't been resolved. Select Blinds customer service has been subpar, always saying they'll get back to us in 2 days but never following up.

We ordered for two rooms - our bathroom and nursery.

The bathroom Roman shade was 66" wide and we selected the no drill mount since it worked well on a previous order that wasn't as wide. When it arrived we installed it and immediately noticed that the middle was sagging 3/8" of an inch due to the width and weight of the shade, and when you pull the shade down it feels like it is going to pull the entire shade down. The no drill mount should no be an option for shades that are over a certain width due to the weight, and if I knew this ahead of time I would have chosen an alternative mounting method. Shares of this width should only be mounted with the standard mounting method. Select Blinds passed this onto their production team after I provided photos & measurements, but after multiple attempts to follow up I still haven't been able to get an answer.

For the nursery we ordered two Roman shades in Textured White based on the website photo. However after receiving the shades we noticed that the fabric did not match the photo we saw on the website at all. The fabric we received was a tightly/solid woven white, yet the fabric shown on the website had visible texture in it. After checking the website again we noticed the same exact photo was used for 3 different fabric colors - Textured White, Simply White, and Cloud White. We mentioned this to customer service and they finally reimbursed us for the shades and said they would let us know within 2 days which fabric color was the one shown on the website photo so we can reorder, yet it is 4 days later and after following up twice we still haven't gotten a response.

We've ordered multiple times from Select Blinds and our previous orders have been great, however the latest order issues have been very frustrating.

Date of experience: August 13, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Alex,

We appreciate your honest feedback and apologize for the negative experience you have had. I would like to address your specific concerns and help make things right! I see we have refunded you in the form of store credit, that you can use to purchase a different product. Please email me at [email protected] if you have any further concerns.

Thank you and have a great day!

– Brian, SelectBlinds Brand Ambassador

California
2 reviews
0 helpful votes
Follow Nadine K.
Unfollow Nadine K.
Share Review
Report Review

Great customer service!
August 23, 2024

I called to replace some blinds I had purchased 10 or more years ago from this company. They were not available now so the woman who answered found my old account to make it easy and walked me through ordering some that were the closest to what I had. I kept her on the phone a long time and she was very patient.

Date of experience: August 13, 2024
Nevada
2 reviews
0 helpful votes
Follow Bridget C.
Unfollow Bridget C.
Share Review
Report Review

Quick and easy install
August 23, 2024

We have made several purchases from Select Blinds. The items have always fit perfectly and were easy to install.

Date of experience: August 13, 2024
Georgia
1 review
0 helpful votes
Follow VickiC S.
Unfollow VickiC S.
Share Review
Report Review

Easy to Maneuver
August 23, 2024

We needed new mini blinds in the kitchen "breakfast nook"-style windows. To economically fill the order without repeating our original pull cords, we ordered the manual lift style on the new blinds and relied on excellent coupon rates to help out. I am short in height and thought I'd have trouble reaching over our table to maneuver both sides of the middle blind. I needn't have worried. They raise up and down evenly with ease.

Date of experience: August 12, 2024
California
1 review
0 helpful votes
Follow Tina D.
Unfollow Tina D.
Share Review
Report Review

Good experience so far
August 23, 2024
Updated review

They were fairly easy to install--a big plus--and look great in my living room. Hope they last a while.
I hope the glue doesn't degrade too quickly--which has been my experience in the past.

Date of experience: August 12, 2024

Since I am a returning customer, I was hoping I could...
May 9, 2023
Previous review

Since I am a returning customer, I was hoping I could see my last order online to see if I was selecting the same size and color, but couldn't find it.

Date of experience: May 9, 2023
New York
1 review
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

My roman shades are fabulous!
August 23, 2024
Updated review

After getting a quote from a local vendor of over $2200 for 2 navy soft fold room darkening roman shades, i checked out Select Blinds online. I got my 2 navy shades with the no tools installation option for 1/5 the price due to the sales pricing. They look fabulous and took me about a minute to install. I love them!

Date of experience: August 12, 2024

So simple!
July 8, 2024
Previous review

The no tools option made it a 1-2 minute installation. So simple, so easy!

Date of experience: June 28, 2024
Washington
2 reviews
0 helpful votes
Follow Laura T.
Unfollow Laura T.
Share Review
Report Review

Nice blinds
August 22, 2024

Easy to order, quick to ship and a piece of cake to install.

I do not have more than 50 characters.

Date of experience: August 12, 2024
Washington
2 reviews
0 helpful votes
Follow Jean E.
Unfollow Jean E.
Share Review
Report Review

Perfect blinds
August 22, 2024

I received my blinds in good time. Instructions were clear and the size and color were perfect. I would definitely order from Select Blinds again.

Date of experience: August 12, 2024
Washington
1 review
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Share Review
Report Review

Great product!
August 22, 2024

Great shopping experience! I am a repeat customer. Always satisfied!

Date of experience: August 12, 2024
California
1 review
0 helpful votes
Follow Charles C.
Unfollow Charles C.
Share Review
Report Review

Difficult to make modifications
August 22, 2024

I accidentally selected "Outside Mount" instead of "Inside Mount" on my order and noticed it within a couple hours of placing it. I received a reassuring email indicating I could easily make modifications in the first 24-48 hrs. Unfortunately, this was not the case. Attempting to contact them by phone (as suggested in the email) was a complete dead end - I tried several ways to navigate through the tele-menu, all of which literally robo-told me to take it up elsewhere and hung up.

I then attempted to use the live chat, made my ask as clearly as I could, and proceeded to get ultra long delays in between unhelpful responses, before finally the session just ended. Unfortunately this was just prior to a flight out of the country, so it was my last shot at getting the change through. The blinds got delivered in the unmodified config that I had tried to change and are useless to me.

I will certainly not be using this company ever again and recommend you steer clear as well.

Date of experience: August 12, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Charles,

We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!

– Brian, SelectBlinds Brand Ambassador

Kentucky
1 review
0 helpful votes
Follow Joan D.
Unfollow Joan D.
Share Review
Report Review

Perfect
August 22, 2024

The measurements were perfect and I love the quality. All the mechanisms work smooth.

Date of experience: August 12, 2024
California
1 review
0 helpful votes
Follow Matthew E.
Unfollow Matthew E.
Share Review
Report Review

Missing an important part
August 22, 2024

Missing a critical part to be able to install.my roller shades. Unfortunately, this would be the second time in 5 years that this occurs.

Date of experience: August 12, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Matthew,

We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!

– Brian, SelectBlinds Brand Ambassador

North Carolina
1 review
0 helpful votes
Follow Bruce D.
Unfollow Bruce D.
Share Review
Report Review

Most excellent blinds/company in quality and service
August 22, 2024
Updated review

We price compared these blinds with our local home improvement store options and decided to give them a go. We could not be MORE PLEASED with the product, service and speed of delivery. Also, let's talk about EASE of INSTALLATION; simply magnificent. We have now installed blinds on ALL of the windows in our new beach home and are simply thrilled!

Date of experience: August 12, 2024

The products I want, easy to order, easy to install...
July 25, 2024
Previous review

The products I want, easy to order, easy to install and look fantastic.

Date of experience: July 15, 2024
Michigan
1 review
0 helpful votes
Follow Abby J.
Unfollow Abby J.
Share Review
Report Review

Defect in blind
August 22, 2024

Defect in blind. Still waiting on the company to follow up and fix the defect.

Date of experience: August 12, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Abby,

We appreciate your honest feedback about your Woven Wood Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!

– Brian, SelectBlinds Brand Ambassador