Secret SalesReviews 632

I have been shopping on Secretsale for a three years and as a consumer I have always been pleasantly surprised by the quality of the goods, amazing prices and the service. I rarely have to return an item but when I do need to they are quick on the phone and in returning the funds to my account, and above and beyond helpful to the point I no longer shop in high street. As a reward I get to be a priority customer which mean I don't have to pay for P&P and I get my pick of the designer goods in a early sales!

Great company, and awesome customer service!

I really would be careful when ordering from this company and would definitely not use again based on my recent experience.

In June I ordered what I thought would be a full set of Cobra AMP Irons for a very good price of £99 especially good as the advertised RRP on SecretSales stated £450 big saving for what is a good set of clubs.

Delivery was reasonable and my delivery arrived within 3 weeks however rather than the full set of Cobra Irons that I expected I received one club a 4 iron, I assumed there must have been a mistake so called there customer service to tell them what had happened, the response was that the one club is all that I should have received. (anyone who plays golf and reads this will appreciate that a single iron is the equivalent of ordering shoes and getting just one, completely useless).

I have since gone through a month long battle, they have consistently accepted no responsibilities and maintained that what was delivered was correct and finally as compensation offered either a 25% discount which would result in paying £75 for a 4 iron or credit to use on future purchases. Anyone that does read this would probably feel that someone who has been treated like this would not be keen to purchase anything else via said company so credits really would not be an acceptable settlement.

Still there is unfortunately no conclusion to this so once again I advise anyone who is considering buying something from SecretSales to be careful and expect problems and a likely con.

I have never been disappointed with the quality of the products on offer on this site or the discounts available. The delivery timetables are always honest and reliable. This secret sales team keep the experience fresh and the daily updates keep the turnover of products high. The outlet can hide some great bargains you may have missed but the top labels and designers come back around on the main sale pages. Frequent purchases over a season or two means you can build an impressive designer wardrobe at a fraction of the cost it would have cost in store. Thanks SS.

Superb Shopping at Secret Sales!
The experience of shopping at Secret Sales.com is second to none. They have great offers across fashion with designer labels, homewards, and much much more. Something for all the family and something for every taste! Placing an order is soooooo easy, and when your parcel arrives, if there is anything wrong with the item, the customer services team are fantastic, and very helpful in organising the return and refund.
The customer services team act quickly to any query, and I have to say I would recommend Secret Sales to everyone. Thank you Secret Sales!
(Order no. *******)

Love shopping on secretsales.com! There is a huge variety of brands and products on this site which are always priced at such great value. When thinking about birthday, wedding, christmas presents etc I'll always check here first. Delivery always arrives within the date it advertises and it is easy to return items you don't like or suit. I'm always telling friends about secret sales and often find myself emailing links to share great deals with them too.