Secret Benefits
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Secret Benefits

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Reviews

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3.4
Reviews 443
5 Stars
50%
4 Stars
21%
3 Stars
8%
2 Stars
7%
1 Star
15%

New Hampshire
2 reviews
1 helpful vote
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SB did some growin
October 21, 2019

I gave this site a try a couple years ago. Ended up getting serious with someone until recently.

Single again and happy they kept my profile. Jumped back on the horse and blown away by how many more ladies are on the site since I last looked.

Got a bunch of favorites and having a great time chatting a few right now. Got a hot date lined up this weekend at a new restaurant nearby. Pumped about the prospects here. Gotta be one of the best dating sites I've tried.

Date of experience: October 18, 2019
Secret B. — Secret Benefits Rep
over a year ago

Thanks for taking the time to submit your review. I'm glad you decided to come back and that you like what you've seen!

Texas
1 review
1 helpful vote
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Met my match here
October 8, 2019

Very happy with Secret Benefits. Didn't know what to expect, but I knew the type of woman I wanted. Signing up and searching is free so no commitment until I found the one that made my heart pound. Didn't mess around. Bought some credits, messaged her, next morning I got a nice message back from her. After our first date it has been pure magic. So happy words can't explain. Feeling reborn! Thank you Secret Benefits!

Date of experience: October 8, 2019
Secret B. — Secret Benefits Rep
over a year ago

That's great to hear. It's nice to know that your date was magic and I hope future ones are just as good.

New York
1 review
1 helpful vote
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Works for me
October 8, 2019

Not too sure why a few here give this site a bad rating. I feel it's really one of the better date sites I've tried mostly because I'm actually meeting legit men here. I mean, we're all here for the same reason, right? I rarely feel I'm wasting my time and most of the men I have a good chat and connection with online follow through and meet in person. Seeing 2 men regularly but also going out every once in a while with someone new. Don't listen to the haters. It works if you give it an honest go and have some smarts regarding online dating.

Date of experience: October 7, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm glad to hear you are enjoying your experience with Secret Benefits and appreciate you taking the time to write about it.

Canada
1 review
69 helpful votes
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Taking your money and laughing
October 6, 2019

Cmon guys really?
Every email says the girl viewed my profile then sent me a message. So EVERY girl who views my profile sends me a message and none responds back? Really?
Ima sucker guys dont get fooled this company has every appearance of not being honest.

This review is my opinion based on real transactions that I did with this company, Secret Benefits. It is my intention to give an honest review in contrast with this companies business model.

To secret benefits... I will not apologize for being honest. You have no business taking someones money based on lies.
I am happy to hear this review is negatively impacting your business and I hope it encourages you to make more honest policy changes to legitimize your business model. It is a good idea but dishonesty ruins it. Show some respect for your clients.

Finally stop complaining about this review and start figuring out how to not take what you haven't legitimately earned.

Secret Benefits attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2019
Florida
1 review
16 helpful votes
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Doesn't work
October 3, 2019

Doesn't work. Same complaints as others. I respond to a message, don't get a response and the Er Er person doesn't even read my response. Spoke with customer service. They were very accommodating. Very quick response from them. I'm pleased.

Date of experience: September 30, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm glad customer service was able to get things working for you. I hope your experience moving forward is a great one!

Missouri
1 review
16 helpful votes
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Extremely poor technical support
September 30, 2019

Took my money then few days later wouldn't let me sing on said invalid email address. Could not reach or get answer from contact page. No phone number to contact live rep.

Date of experience: September 27, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm sorry you have been having trouble logging in. We've been trying to help you get back on the site for the last few days and will continue to try.

Canada
1 review
0 helpful votes
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Pretty happy
February 18, 2021

Been really pleased with this website, met some hotties, some uglies and some fatties and I love them all the same! I find it easy enough to avoid time wasters and the girls that just want you to tell them how sexy they are and beg them for a bit of steamy action, I can usually figure them out fast and move on to a girl that's actually game. And when you meet up with one of them in the flesh it's a pretty ace feeling as all the hard work pays off. Some of the girls thoughI thought I was a horny b*stard but they put me to shame!

Date of experience: September 21, 2019
California
1 review
1 helpful vote
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2 thumbs way up!
September 18, 2019

I heard lots of good things about SB and once I became single I was really excited to join and test my luck. Turns out to be one of the best dating websites I've been on! Totally gets my vote!

Date of experience: September 16, 2019
Secret B. — Secret Benefits Rep
over a year ago

That's great to hear. I'm glad you've been enjoying your experience and thanks for your vote!

Pennsylvania
1 review
13 helpful votes
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2nd Update
September 16, 2019

Customer service was very nice in contacting me, really couldn't have done a better job, in my opinion. Although I had some issues at first I'm ready to give them another go!

Date of experience: September 13, 2019
Secret B. — Secret Benefits Rep
over a year ago

Hi again, I'm glad to hear you are interested in giving the site another shot. I sent you a PM here on Sitejabber and hope we can get you up and running again.

New York
1 review
0 helpful votes
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Good
September 16, 2019

It does take some time to meet someone and there are some flaky girls but this is as good a site as any I've tried.

Date of experience: September 12, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm glad to hear you are enjoying the site and thank you for taking the time to submit a review about your experience.

California
3 reviews
24 helpful votes
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Customer Service
September 12, 2019
Updated review

This is an update to my prior post regarding Secret Benefits. In my initial review I stated that customer service had not responded to my complaints. Well only after my negative reviews went up customer service from the site did contact me and were very gracious and professional. They refunded my initial $59.00 and provided me with an additional free 100 credits. However since my negative review customer services has repeatedly harassed me to update/change this review from a negative review to a positive review. After I refused to update my review my profile pic on the site kept mysteriously disappearing leaving the few real ladies on the site with either nothing to see when they visited my profile or a blurred silhouette (this happened at least 5 times even though I would re-upload my pic each time). Their final claim was to say that the use of the term "scam" was defamatory and forced a different review service to remove the review. I have updated the review on that review site to no longer state that Secret Benefits is a "scam" but detail my experience there. However please read the review below to see what a scam Secret Benefits is since SITEJABBER is apparently a bit tougher and more interested in the truth than the other review site.

Secret Benefits attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm glad customer service was able to help you. Again, I'm sorry you didn't enjoy your initial experience but I'm really glad you've decided to give it another shot and hope you'll have a better experience this time around.

Complete Scam!
September 5, 2019
Previous review

Gentlemen,

Don't waste your time or money. As some have suggested this is a complete and utter scam. You will receive messages to get you to buy tokens. Minimum is $59.99 which will allow you to talk to ten women only. You get messages then once you open the conversation those women will never respond to you again because I suspect they are actually guys working in a computer bank for Secret Benefits. I identified to costumer service where the same photos were shown for multiple profiles one of which had messaged me supposedly from Southern California and when I went to respond the person was logged on in Canada. Customer Service still hasn't responded to my complaint.

Let me repeat fellas. This is a scam. Do not waste your money. Please. I am a current member and fool for wasting mine so trust me I know.

~102Mnight

Date of experience: September 2, 2019
Texas
1 review
1 helpful vote
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Secret Benefits
September 8, 2019

My roomie thought she would be funny I guess and started my profile on secretbenefits.com without me knowing. I was kind mad at her at first but I couldn't help my curiousity when I started getting favorited and messages from pretty sexy guys. Started chatting a guy, Charles, that lives a couple miles from me. He took me out last night and the sparks were flying! Feel like I'm floating this morning. Guess I need to thank my friend now!

Date of experience: September 5, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm glad to hear you have enjoyed your experience on the site, thanks for taking the time to share.

Texas
1 review
2 helpful votes
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Seeking contender
September 6, 2019

Refugee from seeking.com. Was getting a bit too rough on that website. Digging this one. Only been on for a couple weeks and have several interesting men messaging me. Went out this past weekend with a really funny guy. Super nice to me. Telling my friends to try it out. Cant really go wrong when its free...

Date of experience: September 2, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm glad to hear you've enjoyed your experience on the site. Thanks for taking the time to share.

Kansas
1 review
2 helpful votes
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Great
September 3, 2019

Seems there are some varying opinions. My experience has been good. It's easy to meet guys. When I meet someone I stop using the site so I haven't been on a few months but I vouch.

Date of experience: August 30, 2019
Secret B. — Secret Benefits Rep
over a year ago

Thanks for taking the time to share your experience. I'm glad you've enjoyed yourself and find it easy to meet guys.

New York
1 review
6 helpful votes
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Good fishin hole
August 30, 2019

First off, you not gonna find a bunch of beauties waitin on the site. Ya gotta sift through to find a Cinderella between a pack of her ugly stepsisters. With some luck and playing my cards right I have made off well from using this service. At least the gals here are real. Some have crazy ideas and expectations but just set em straight from the get go and they usually play along just fine.

Date of experience: August 27, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm glad to hear you've enjoyed the fishing trip and hope you catch the big one soon. Thanks for sharing your experience.

Georgia
1 review
4 helpful votes
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Good
August 26, 2019

This is a site that lets you meet rich guys. There are guys who say they are rich but they aren't but I am pretty good at sniffing those ones out. My favorite thing to do is meet the travelling guys. They let you call the shots and take you out to all the places you always wanted to go to.

Date of experience: August 22, 2019
Secret B. — Secret Benefits Rep
over a year ago

Thanks for taking the time to share your experience with SecretBenefits. I'm glad you've enjoyed yourself and hope you continue to do so.

Arkansas
1 review
4 helpful votes
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Stellar Support
August 23, 2019

Shout out to the secretbenefits.com support! I had a bunch of silly questions and some difficulty getting my profile rolling to the point of feeling confident I could go live and dive into finding my match. The lady that helped me from the start was very kind and patient with me. I feel really bad that I didn't get her name. Really great support though. I can tell this site cares.

Date of experience: August 22, 2019
Secret B. — Secret Benefits Rep
over a year ago

That's great to hear. I'm glad to hear that customer support was able to help you get things rolling.

Colorado
1 review
1 helpful vote
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Active date site
August 21, 2019

I joined last month since it's free and I heard a friend mention it. Put up a quick profile but not much action. I guess they promote getting verified but you need to send a selfie video. Kind of annoying but i get it. I went ahead and did it. Big difference in the amount of guys contacting me! Lots of good lookin ones too. Glad to have found a free and active site!

Date of experience: August 20, 2019
Secret B. — Secret Benefits Rep
over a year ago

I'm glad to hear that getting verified improved your responses. Thanks for taking the time to submit a review and good luck!

Florida
1 review
2 helpful votes
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Loving it
August 20, 2019

This has been a great way for me to meet guys who get what I'm after. I have been out with several and whenever I want to meet a new one I just login and pick

Date of experience: August 16, 2019
Secret B. — Secret Benefits Rep
over a year ago

That's great to hear, thanks for sharing your experience. I'm glad that SB has allowed you to get what you are after, that's what dating on your terms is all about.

Florida
2 reviews
27 helpful votes
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Not The Greatest
August 17, 2019

I joined a few weeks ago and at first it was really interesting but it did force me to verify while I was in the middle of an allergic reaction so I hate my video. There are not many verified guys, I have been stood up twice and no one really replies to messages.

Date of experience: August 14, 2019
Secret B. — Secret Benefits Rep
over a year ago

Sorry to hear you haven't had a great first impression. Customer support has tried to provide you with some tips and I hope that helps you have a better time on the site.