Sebastian Cruz Couture

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Sebastian Cruz Couture

sebastiancruzcouture.com
luxury, professional, formal men, womenAge 26-45, 46-60
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From the business

We are a luxury menswear brand that design complete head to toe looks. We design for the bold, and inspire our customers daily with unique looks. Our passion is to help you tell your story by creating a unique style that connects with you and makes you feel amazing! Our tools are our designs.

We look forward to you joining our bold family!


sebastiancruzcouture.com
+1 855-723-2653
USA
Founded in 2013
Clothing item from Sebastian Cruz Couture
Fashion apparel by Sebastian Cruz Couture

Business Highlights

General

Year Founded: 2013
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (Florida)

Returns

Return Policy: not free
Return Instructions: item(s) must be new, unworn, unwashed, without any traces of perfumes or other applied scents, and in the original packaging with original tags attached
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: luxury, professional, formal
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 855-723-2653
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, Apple Pay, financing
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback, Mr. Rebates

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Sebastian Cruz Couture Reviews Summary

Sebastian Cruz Couture enjoys a strong reputation for exceptional craftsmanship, luxurious materials, and unique designs that resonate well with fashion-conscious customers. Many reviews highlight the tailored fit and comfort of their suits, positioning them as a worthwhile investment for both formal and casual occasions. Customers appreciate the brand's commitment to inclusivity, accommodating various body types. However, some concerns regarding customer service, such as potential delays and return processes, were noted. Overall, the sentiment towards the brand is overwhelmingly positive, emphasizing quality and style while suggesting improvements in customer support.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

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425 reviews

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Texas
1 review
1 helpful vote
Follow Mehdi F.
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Over all experience is good good service only it takes little time to get product

Date of experience: February 6, 2025
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for the kind words Mehdi and most of all you loyalty!

Alabama
1 review
1 helpful vote
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I recently purchased three dress shirts from the Vault. Two of the items I intenionaly ordered a size larger than my normal size. However, the one shirt I purchased in my size 15 1/2 x 32/32 the sleeves are too short. When I received the shirts I reached out to Sebastin Cruz representative I was told they were on sale and there would be a additional charge to exchange or return. I ask for the cost breakdown to make an intelligent decision. However, no one ever responded to my request! Buyer beware, I have not been able to reach anyone by telephone! I have tried several times via text and email. In summary, I am still getting sales correspondence, so I responded to a sales text with my concerns and got a response, all sales are final purchased from the Vault. The sleeves are not 32/33 which would be 32 1/2" the sleeves are 32" which any tailor would tell you they were cut too short!

Date of experience: January 10, 2025
Texas
1 review
1 helpful vote
Follow Abid U.
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I ordered two pants and I regret myself just trash my $600….be careful bad customer service on return…………,,,,,,

Date of experience: January 6, 2025
Arizona
1 review
0 helpful votes
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The jacket looked fantastic and was exactly what I was hoping for!

Date of experience: October 3, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Amazing to hear James! Looking forward to seeing pictures. Welcome to our bold family!

New Jersey
1 review
1 helpful vote
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Very bad customer service!
October 2, 2024

When they want your business they will reply suddenly but when you need to return or exchange garments it takes forever or they don't reply. I still have garments from over 1-2 months I sent back for exchange and still haven't received them. They have a phone number but only for texts and you send emails and never get replies. For the money we pay for the garments this is unprofessional. I waited long time to not a bad review but still haven't received missing garments so couldn't hold back. Don't think I will ever buy from them again.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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Absolutely love this suit!
September 20, 2024

Absolutely love this suit! The craftsmanship is top-notch, and it fits like a glove. Perfect for those special moments when you need to look your best. Worth it!

Date of experience: September 20, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for the kind words. Welcome to our bold family!

California
1 review
0 helpful votes
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This suit exceeded all my expectations, from the quality of the materials to the flawless fit. It drapes perfectly and enhances my overall presence. Every time I wear it, I feel unstoppable.

Date of experience: September 17, 2024
Arizona
1 review
0 helpful votes
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The suit I bought from Sebastian Cruz Couture is hands down the best investment I've made in fashion. The elegance and flair in the design are remarkable, and it feels as good as it looks.

Date of experience: September 11, 2024
New York
1 review
0 helpful votes
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The suit I purchased from Sebastian Cruz Couture is hands down the best in my wardrobe. The fabric feels luxurious, and the fit is tailored to perfection. It's a game-changer for anyone who wants to add some personality to their formal wear.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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I've worn plenty of suits in my time, but none compare to Sebastian Cruz Couture. They've managed to create a suit that is both incredibly comfortable and stylish. I never want to wear anything else

Date of experience: September 7, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for the kind words Robert. Welcome to our bold family!.

Illinois
1 review
1 helpful vote
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Wearing a Sebastian Cruz Couture suit is an absolute pleasure. The fit is tailored to perfection, and the fabric feels rich and luxurious. The unique design ensures that you stand out in any setting.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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The attention to detail in Sebastian Cruz Couture suits is extraordinary. The custom fit and luxurious fabric create a suit that is both stylish and comfortable. It's a piece that enhances any formal look with elegance and flair.

Date of experience: September 4, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for the kind words. Welcome to our bold family!

New York
1 review
0 helpful votes
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The elegance and craftsmanship of Sebastian Cruz Couture suits are exraordinary. The unique designs and luxurious fabrics make each suit a standout piece. It's a suit that makes you feel like you're dressed in the finest clothing available.

Date of experience: September 3, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for the kind words Chad! Welcome to our bold family!

Utah
1 review
0 helpful votes
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Sebastian Cruz Couture suits are a true investment in style. The craftsmanship is exceptional, and the designs are bold and unique. The fit is perfect, making you look and feel your best every time you wear it.

Date of experience: August 31, 2024
New York
1 review
0 helpful votes
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Sebastian Cruz Couture has redefined what it means to wear a suit. The unique patterns and vibrant colors are unlike anything else on the market. It's clear that a lot of thought and creativity goes into each design.

Date of experience: August 30, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thanks so much for the love Wyatt! Welcome to our bold family!

California
1 review
0 helpful votes
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Sebastian Cruz Couture has set a new standard in menswear. The attention to detail, quality of materials, and unique designs make these suits a must-have for any fashion-conscious individual. It's a brand that truly understands the art of dressing well.

Date of experience: August 27, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thanks for the love Ryan! Welcome to our bold family.

California
1 review
0 helpful votes
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I'd be absolutely unable to describe the unique feel of this fabric. This is undeniably my favourite suit as far as value for money.

Date of experience: August 26, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thanks for the love Jaymar! So happy you are happy. Welcome to our bold family.

California
1 review
0 helpful votes
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This suit has a great value for money, great styling, the quality of construct, and fabric choices. A suit that can fit with any formal event.

Date of experience: August 26, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Love it! So happy you are happy. Welcome to our bold family!

New Jersey
1 review
0 helpful votes
Follow Kyle X.
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This suit is perfect in every way. Kudos to the team of Sebastian Cruz Couture for their hard work and for always providing me a great customer service experience.

Date of experience: August 25, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thank you so much for the kind words Kyle! Welcome to our bold family.

GB
1 review
0 helpful votes
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These suits from Sebastian Cruz Couture are more valuable and fashionable. All professional people are so eager to wear this suit.

Date of experience: August 25, 2024
Sebastian Cruz C. Sebastian Cruz Couture Rep
over a year old

Thanks Keon for the review! We appreciate your support.